Further to this wiper problem, I checked Ford Owner's Club Forum and found this post from JW1982 - Wilco:
JW1982
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• True Ford Enthusiast
•
o 3.5k
• Name: Wilco
• Ford Model: Kuga Vignale
• Ford Year: 2018
• UK/Ireland Location: Other/NonUK
•
Posted January 18
Do not remove the wiper arms from the wiper motors to make adjustments. The Focus MK3/MK3.5 has smart wipers that communicate over a LINbus network. The smart wiper motors can detect the wiper position. An initialization procedure is used to program the wiper position into the wiper motor.
The Initialization procedure can be performed using a suitable diagnostic system (for example Forscan).
Initialization:
NOTE:
Do not set the ignition to OFF during the procedure. Setting the ignition to OFF causes the wiper motors to accept the current windshield wiper arms position as the initialized position.
Low battery voltage may prevent the null (body control module) from entering Learn Mode.
Make sure the windshield is clean and dry before carrying out this procedure.
1. Ignition "ON".
2. Cycle the windshield wipers "ON" then "OFF". Make sure the windshield wiper arms park in the correct position.
3. Using a diagnostic scan tool, place the windshield wiper motors in Learn Mode using the WMM Calibration.
4. Press the wiper and washer lever arm down 3 times within 5 seconds. The windshield wiper arms move to a preset or pre-initialization position
5. Gently pull the windshield wiper blades out toward the A-pillar moulding until the distance between the wiper arm and the edge of the windshield is 50mm (1.97in).
NOTE:
If the wiper arms are pulled closer to the A-pillar than the specified distance during this step, do not attempt to move the wiper arms back toward the pre-initialization position manually. Damage to the wiper motor can occur. Pre-initialization can be reset by selecting INTERMITTENT on the wiper/washer switch and then selecting OFF.
6. Press the wiper and washer lever arm down 1 time. This sets the current windshield wiper arm position as the approved position and the wiper arms move back to the PARK position.
7. Using the scan tool, finish the WMM Calibration by placing the windshield wiper motors in Normal Mode.
8. Carry out a low speed windshield wipe and make sure the windshield wiper motors and arms park in the correct position.
9. Carry out a high speed windshield wipe on a wet windshield and make sure the wiper blades do not contact the A-pillar.
Wiper Calibration Diagram.jpg
I have downloaded Forscan software, but before I get a tool to connect with the car and pay for the software licence, I want to be sure whether I'm going to do this myself or take it to Ford.
One Ford Dealer I've used before on our other Ford cars, first told me that it is free if done with our 90,000km service, but when I told them the procedure and the measurements part of the calibration, they said $180 per hour. They did however tell me that updating satnav would be free at service, even though the Ford Manual says "not free" if over 7 years old.
Any suggestions?........