Welcome to the Australian Ford Forums forum.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and inserts advertising. By joining our free community you will have access to post topics, communicate privately with other members, respond to polls, upload content and access many other special features without post based advertising banners. Registration is simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.

Please Note: All new registrations go through a manual approval queue to keep spammers out. This is checked twice each day so there will be a delay before your registration is activated.

Go Back   Australian Ford Forums > Ford Australia Vehicles > Small and Mid Sized Cars > Focus

View Poll Results: Have you had any problems with your DSG Auto, Focus or Fiesta?
Had a problem now its fixed by the dealer 11 15.71%
More than 1 promblem with still ongoing issues 13 18.57%
More than 2 promblems with still ongoing issues 11 15.71%
3 or more problems with still ongoing issues 13 18.57%
Never had any issues with my DSG Auto 22 31.43%
Voters: 70. You may not vote on this poll

Reply
 
Thread Tools Display Modes
Old 01-07-2013, 11:18 PM   #1
aaaaplay
Regular Member
 
Join Date: Jun 2013
Posts: 39
Default 2011 Ford Focus Sport, Transmission Shudders :(

So last Saturday I picked up an LW Ford Focus Sport Hatch with a Powershift Transmission, build date Dec 2011. Anyhow at low speeds (e.g. around town) I get frequent shudders and it feels like the cars constantly searching for gears. At high speeds its fine. BUT going up hills it feels as though it doesn't stop shuddering, going down hills it's no constant but near enough. It's ruining the drive of the car. I realise the transmission and clutch has to be run in, but my Focus has 17,000kms on it. Surely it is run in by now. It is still covered under warranty but from what I've read will Ford do anything to fix it. it seems to me that in the US they've solved it with a reflash of the Powertrain Control Module. Can this or will this be done here?

aaaaplay is offline   Reply With Quote Multi-Quote with this Post
Old 01-07-2013, 11:40 PM   #2
aaaaplay
Regular Member
 
Join Date: Jun 2013
Posts: 39
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

Quote:
Originally Posted by Golfer View Post
Had our diesel powershift for 12 months. Done 15,000km. No problems at all. Did have the software upgraded and it made a great gearbox even better. The changes in both normal and sport mode are very smooth. The sport mode is great on hilly and windy roads with quite agressive up and down shifting. The powershift is much, much better than conventional automatics.
I may have found a clue in the cars service history, it had the 3 month inspection, missed the 7,500km service and the 15,000km service was done at Ultratune. Could the car have missed a software update or something?
aaaaplay is offline   Reply With Quote Multi-Quote with this Post
Old 02-07-2013, 07:44 PM   #3
Yellow_Festiva
Where to next??
 
Yellow_Festiva's Avatar
 
Join Date: Oct 2006
Location: Sydney
Posts: 8,893
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

Quote:
Originally Posted by aaaaplay View Post
I may have found a clue in the cars service history, it had the 3 month inspection, missed the 7,500km service and the 15,000km service was done at Ultratune. Could the car have missed a software update or something?
The 7.5km service?? I don't think there is one. If you did this it would be an oil change and possibly a filter and that's it.

If you want an update, take it into Ford for the next service and mention that the box is acting up. They should do updates as part of a service if they know of one available, but you saying that the gearbox is erratic will make sure they see if the software is updated.
__________________
___________________________

I've been around the world a couple of times or maybe more.......
Yellow_Festiva is offline   Reply With Quote Multi-Quote with this Post
Old 03-07-2013, 12:52 PM   #4
aaaaplay
Regular Member
 
Join Date: Jun 2013
Posts: 39
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

So I am currently having my Focus serviced. The dealer said he is currently downloading and then installing a new software update, the dealer hasn't performed on any Focus before. I'll report back and tell you the results
aaaaplay is offline   Reply With Quote Multi-Quote with this Post
Old 03-07-2013, 12:53 PM   #5
aaaaplay
Regular Member
 
Join Date: Jun 2013
Posts: 39
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

Quote:
Originally Posted by Yellow_Festiva View Post
The 7.5km service?? I don't think there is one. If you did this it would be an oil change and possibly a filter and that's it.

If you want an update, take it into Ford for the next service and mention that the box is acting up. They should do updates as part of a service if they know of one available, but you saying that the gearbox is erratic will make sure they see if the software is updated.
There is however it is a type C so it is optional.
aaaaplay is offline   Reply With Quote Multi-Quote with this Post
Old 01-07-2013, 11:43 PM   #6
aaaaplay
Regular Member
 
Join Date: Jun 2013
Posts: 39
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

I forgot to mention it is a petrol engine. I still thought the quote was relevant.
aaaaplay is offline   Reply With Quote Multi-Quote with this Post
Old 01-07-2013, 11:50 PM   #7
martinijosh
▇ ▅ █ ▅ ▇ ▂ ▃ ▁ ▅ ▃ ▅ ▅
 
martinijosh's Avatar
 
Join Date: May 2009
Location: Brisbane
Posts: 4,893
Tech Writer: Recognition for the technical writers of AFF - Issue reason: Excellent guide for headlamp repair. 
Default

I'm afraid to say that this is normal for Ford's dual clutch gearboxes.

Our wt fiesta does it too from brand new. Generally only if you are very light on the throttle, though.
__________________
[Moto] Darkness Black - Hornet 900
[Daily] Molten Orange - '14 WZ Fiesta ST - Team Dynamics Pro Race 3 Wheels - Bluefin Stage 1 - Resonator Delete - Stubby Antenna
[Weekender] Winter White - '06 BF XR6 Turbo - 6spd ZF A/M - Leather - D/Zone Climate - BF XR 18's
Headlights don't work in your B Series? Here's how to fix it!
martinijosh is offline   Reply With Quote Multi-Quote with this Post
Old 01-07-2013, 11:55 PM   #8
aaaaplay
Regular Member
 
Join Date: Jun 2013
Posts: 39
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

Its just tonight on the drive home it was doing it violently on a slight lope and on and off the whole time around town. We didn't notice it on our drive home from Melbourne because we were on a freeway for 4 hours.
aaaaplay is offline   Reply With Quote Multi-Quote with this Post
Old 02-07-2013, 07:58 AM   #9
wombat66
Regular Member
 
Join Date: Feb 2008
Location: Rural Victoria
Posts: 184
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

Our cars only do it occasionally at slow speeds but otherwise drive really well. Maybe your car still needs a firmware update.
__________________
2015 TF MkII Kuga Trend Powershift Diesel with Tech Pack (Deep Impact Blue)
wombat66 is offline   Reply With Quote Multi-Quote with this Post
Old 02-07-2013, 09:00 AM   #10
paul-r-d
New to the world of Ford
 
paul-r-d's Avatar
 
Join Date: Jun 2013
Posts: 8
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

I find if I hit the accelerator really quick from the brake it only very lightly shakes. Other than that once working through the gears they are smooth and don't feel anything. Mines a Fiesta though.
__________________
2013 Black Ford Fiesta Zetec (best looking hatch around)
paul-r-d is offline   Reply With Quote Multi-Quote with this Post
This user likes this post:
Old 02-07-2013, 09:01 AM   #11
aaaaplay
Regular Member
 
Join Date: Jun 2013
Posts: 39
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

Well thats what I think has happened, the first inspection was in april of 2012 then it is missed a service and had a service at ultratune where I doubt it would get software updates.
aaaaplay is offline   Reply With Quote Multi-Quote with this Post
Old 02-07-2013, 12:32 PM   #12
jonohoang
Regular Member
 
Join Date: Aug 2007
Posts: 473
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

Quote:
Originally Posted by aaaaplay View Post
Well thats what I think has happened, the first inspection was in april of 2012 then it is missed a service and had a service at ultratune where I doubt it would get software updates.
Just take it to your local dealership if you are concerned.
It takes them 2 mins to hook it up and check if you have the latest software for the transmission.
We had the exact same concerns as you when we bought our titanium petrol powershift. Unfortunately this is how the transmission is, and as others have said it usually happens if you are light on the throttle in the first 2 forward gears.
jonohoang is offline   Reply With Quote Multi-Quote with this Post
Old 02-07-2013, 05:33 PM   #13
Samurai_Chris
Regular Member
 
Join Date: Jan 2011
Posts: 467
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

I have the same year Sport. It is essentially a manual transmission without the clutch and shifting.. So it is normal.. Not normal to be violent like you have said, but yes, it does have to think at lower speeds... For example, if I am on a hill and don't give it enough, it almost stalls.. But as a manual driver would do, it quickly puts the car into gear and you go.. Its quirky for an auto, but I love it..
Samurai_Chris is offline   Reply With Quote Multi-Quote with this Post
Old 03-07-2013, 02:04 PM   #14
vztrt
IWCMOGTVM Club Supporter
 
vztrt's Avatar
 
Join Date: Sep 2005
Location: Northern Suburbs Melbourne
Posts: 17,799
Valued Contributor: For members whose non technical contributions are worthy of recognition. - Issue reason: vztrt is one of the most consistent and respected contributors to AFF, I have found his contributions are most useful to discussion as well as answering members queries. 
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

There were issues with the DSC when they were first launched it. There was also a software update that apparently fixed it.

Edit:

http://fordforums.com.au/showthread.php?t=11347138

That's the thread and it seems to be drivability issues at low speed.
__________________
Daniel
vztrt is offline   Reply With Quote Multi-Quote with this Post
Old 04-07-2013, 07:21 PM   #15
aaaaplay
Regular Member
 
Join Date: Jun 2013
Posts: 39
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

So apprently it had 2/3 of a software update and while at the dealer it had the final 3rd installed. The upgrade has improved the shuddering at medium speeds and a little bit at low speeds. Sport seems to be worse though Drive has less shuddering. Overall improved but I expected better.
aaaaplay is offline   Reply With Quote Multi-Quote with this Post
Old 04-07-2013, 10:46 PM   #16
aaaaplay
Regular Member
 
Join Date: Jun 2013
Posts: 39
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

I found this which anyone with issues might find interesting. It is about the update:
http://www.fordservicecontent.com/pu...sb13-04-05.pdf
aaaaplay is offline   Reply With Quote Multi-Quote with this Post
Old 05-07-2013, 02:04 PM   #17
aaaaplay
Regular Member
 
Join Date: Jun 2013
Posts: 39
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

Is it normal to have a slight 'jump' while idling?
aaaaplay is offline   Reply With Quote Multi-Quote with this Post
Old 06-07-2013, 06:47 PM   #18
aaaaplay
Regular Member
 
Join Date: Jun 2013
Posts: 39
Default New problem

So I've discovered two oil leaks since bringing it in. Maybe it is related going to book it in for Monday.
aaaaplay is offline   Reply With Quote Multi-Quote with this Post
Old 10-07-2013, 08:50 PM   #19
WILDB
FF.Com.Au Hardcore
 
WILDB's Avatar
 
Join Date: Dec 2006
Posts: 1,320
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

If it is due to poor workmanship on behalf of another dealer they will need to charge the other dealer for the rework.

Ford Motor Company will not pay for poor workmanship.

I would be asking for proof that this has been replaced previously - i.e. information from Servis2 to suggest that this had been fixed previously under warranty by another dealer etc. If they cannot produce reasonable evidence I would be questioning the credibility of their story.
WILDB is offline   Reply With Quote Multi-Quote with this Post
Old 21-07-2013, 10:54 AM   #20
Nolz
Regular Member
 
Nolz's Avatar
 
Join Date: Jun 2008
Posts: 229
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

Good news mate. I hope that's the end of all the problems and you'll now have a trouble free run!

You bought it second hand yeah? I wonder if the previous owner got jack of the issues and traded it in. The same troubles that you've just had sorted.
Nolz is offline   Reply With Quote Multi-Quote with this Post
Old 21-07-2013, 08:37 PM   #21
aaaaplay
Regular Member
 
Join Date: Jun 2013
Posts: 39
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

They had looked up previous repairs with that being the replacement of the Crankshaft Seal due to the previous owner complaining of the exact same issue shudders.
aaaaplay is offline   Reply With Quote Multi-Quote with this Post
Old 26-07-2013, 06:02 PM   #22
aaaaplay
Regular Member
 
Join Date: Jun 2013
Posts: 39
Default NEW PROBLEM!!!! Transmission problems again :(

NEW PROBLEM!!!!! So I was driving today and 2,4,6th and Reverse gears failed turning into virtually neutral gears. Managed to limp it to the dealer using sport mode to select the odd gears. They've told me it is the Electronic Rail Selector that has failed. Due to having brought it in later in the day the part won't be ordered till Monday and I won't get the car back till Tuesday!!! At least tomorrow morning I'll be supplied with a courtesy car. This car seems to me to be a bit of a lemon
aaaaplay is offline   Reply With Quote Multi-Quote with this Post
Old 26-07-2013, 10:34 PM   #23
Nolz
Regular Member
 
Nolz's Avatar
 
Join Date: Jun 2008
Posts: 229
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

That's terrible! I really do hope its a quick and simple fix for you :(
Nolz is offline   Reply With Quote Multi-Quote with this Post
Old 27-07-2013, 09:07 PM   #24
mrmavx
Molten Orange Maniac
 
mrmavx's Avatar
 
Join Date: Jul 2012
Location: country victoria
Posts: 117
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

well i just got my focus titanium petrol back today after a week off the road and it had both clutch packs replaced. all very strange as there was no paperwork and when i asked about what was the problem that caused my cars shudders (in 2 4 6 below 2200 rpm, felt like someone had pulled a plug lead off) i was told we dont know exactly as we send the gearbox off to bayfords to do the work and they sort it out with ford not us. i thought it was strange that both sets of clutches required replacing yet there was apparently no oil leak on to them which according to a lot of reports is what causes constant shuddering in gear. the only other information i could get out of them is that they have seen "quite a few" boxes with clutch issues, doesnt exactly fill you with confidence that it will not happen again which is a worry as this car spends 90% of its life cruising at 110 kph on the highway and not going up and down thru the gears like a city car would

ps hope this is your last issue aaaaplay

Last edited by mrmavx; 27-07-2013 at 09:09 PM. Reason: typo
mrmavx is offline   Reply With Quote Multi-Quote with this Post
3 users like this post:
Old 27-07-2013, 09:24 PM   #25
aaaaplay
Regular Member
 
Join Date: Jun 2013
Posts: 39
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

Quote:
Originally Posted by mrmavx View Post
well i just got my focus titanium petrol back today after a week off the road and it had both clutch packs replaced. all very strange as there was no paperwork and when i asked about what was the problem that caused my cars shudders (in 2 4 6 below 2200 rpm, felt like someone had pulled a plug lead off) i was told we dont know exactly as we send the gearbox off to bayfords to do the work and they sort it out with ford not us. i thought it was strange that both sets of clutches required replacing yet there was apparently no oil leak on to them which according to a lot of reports is what causes constant shuddering in gear. the only other information i could get out of them is that they have seen "quite a few" boxes with clutch issues, doesnt exactly fill you with confidence that it will not happen again which is a worry as this car spends 90% of its life cruising at 110 kph on the highway and not going up and down thru the gears like a city car would

ps hope this is your last issue aaaaplay
The original owners had purchased our car from Bayford Coburg and had repairs done on our car previously.

Last edited by aaaaplay; 27-07-2013 at 09:27 PM. Reason: fear of defamation
aaaaplay is offline   Reply With Quote Multi-Quote with this Post
Old 27-07-2013, 10:57 PM   #26
mrmavx
Molten Orange Maniac
 
mrmavx's Avatar
 
Join Date: Jul 2012
Location: country victoria
Posts: 117
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

Quote:
Originally Posted by aaaaplay View Post
The original owners had purchased our car from Bayford Coburg and had repairs done on our car previously.
that makes me even happier NOT to know that who stuffed up and repaired your car badly the first time are the same people who have done the repair to mine
mrmavx is offline   Reply With Quote Multi-Quote with this Post
Old 04-08-2013, 03:13 PM   #27
Rocksprint
Starter Motor
 
Join Date: Jul 2013
Posts: 27
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

Take it back to ford
My partners had the same probs needed new clutches and reprogram on electric
Rocksprint is offline   Reply With Quote Multi-Quote with this Post
Old 04-08-2013, 08:08 PM   #28
aaaaplay
Regular Member
 
Join Date: Jun 2013
Posts: 39
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

So We got the car back on thursday and since not a shudder at all!!!! It drives like a new car should, there are a few residences in changes but otherwise Wow. I feel as though it was the rail selector and thrust bearing all along causing problems. But the whole process our dealer Blacklocks lavington have been good to deal with and hopefully this is the last of the issues.
aaaaplay is offline   Reply With Quote Multi-Quote with this Post
Old 20-08-2013, 11:55 AM   #29
damo76
FF.Com.Au Hardcore
 
Join Date: Feb 2009
Location: W.A.
Posts: 691
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

I bought a new focus sport and have similar problems with transmission. I phoned ford to book the car in for 7500 km service and they said it was unnessasary, only if the car has worked hard in the first 7500km.
Anyway i did read somewhere that the transmission shudder at takeoff was normal as the design of the transmission was similar to a manual transmission being it has dry clutch setup.
So see how it goes, it has had its 15000kkm service at ford and i asked them to check out the transmission and see if there's any software updates but they said it was fine so touch wood.
i do notice that the shudder happens more if your very light on the accelerator. May just have to change my driving style.
there was another theory about the tranny i was thinking of, when i had my vrx magna fwd, when i used to accelerate hard or flutter accelerator, it used to jerk or shudder expecially on take of now this was because of the torque and the design of the horizontal engine as theres not much to stop it from torquing backwards and forwards, not like rwd cars were the running gear is long ways down the car.
Bit hard to explain but im sort of thinking buying stiffer engine mounts might stop the shudder.

Last edited by damo76; 20-08-2013 at 12:03 PM.
damo76 is offline   Reply With Quote Multi-Quote with this Post
Old 10-09-2013, 07:24 AM   #30
EB#
FF.Com.Au Hardcore
 
EB#'s Avatar
 
Join Date: Feb 2007
Location: North Coast, NSW
Posts: 4,012
Technical Contributor: For members who share their technical expertise. - Issue reason: Constant helpful advice and step by step guides in easy to understand format with pictures. 
Default Re: 2011 Ford Focus Sport, Transmission Shudders :(

At the risk of coming across as overly-negative, these Powershift autos do not have such
a good reputation...... However, I do hope that the OP and others experiencing problems can get
them sorted out soon!

From the Dog and Lemon Car Guide, Current Focus Review:
http://www.dogandlemon.com/

"Ford’s 6-speed Powershift automatics have been the subject of much
criticism. The Ford Powershift transmission uses what’s called a dualclutch
system to give extremely quick gear changes and better fuel
economy. Drivers can also select gears using tiny plus or minus buttons
on the side of the gear selection lever, but this is clumsily annoying.
Ford’s rivals put paddle shifters behind the steering wheel.
We have a dim opinion of dual clutch transmission systems, because
they tend to give lots of expensive problems and because they often
don’t work all that well in the real world.

Being a racing system, the Powershift is pretty good if you’re travelling,
say, through a series of winding roads at high speed. It’s at city rush
hour speeds that the Powershift’s glaring defects really start to show. At
low speeds the transmission often can’t work out which gear it should
be in. Thus the transmission hesitates, jerks and sometimes won’t
accelerate properly. In very cold weather the transmission sometimes
takes a long time to get going. Ford has modified the programming
on these transmissions to try and get around these problems, but these
problems have not gone away.

Ford has repeatedly tried to claim that this is a great transmission,
but that owners simply have to get used to a different type of gear
changing. We think that this is a crock: the Powershift simply doesn’t
work properly. The owners are right and Ford is wrong.

And, as is so often the case with fancypants car technology, it’s not very
reliable: we have heard of a number of cases of Powershift transmissions
totally failing at very low mileages. God help any poor sod who owns
a car fitted with a Powershift transmission once it leaves warranty."
EB# is offline   Reply With Quote Multi-Quote with this Post
This user likes this post:
Reply


Forum Jump


All times are GMT +11. The time now is 01:32 PM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Other than what is legally copyrighted by the respective owners, this site is copyright www.fordforums.com.au
Positive SSL