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Old 04-02-2009, 12:03 PM   #1
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Why is there a perception that aussie built cars are lacking in quality? Is this just aimed at Holden and Ford, because aussie built Toyotas never had a problem with quality.

If there is a problem, is it the design and manufacture of the individual components or the actual process of assembly that’s letting SOME aussie built cars down?

What about the decades of crap quality cars coming out of Italy, England, Korea and USA? Is it only the Japs and Germans that have the good reputation for quality?

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Old 04-02-2009, 01:29 PM   #2
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My perception on Aussie cars, particularly the new Falcons and also Commodores, are that they a great quality car. I just cant find another car for the same price range as these Aussie built cars with as much standard of quality.

I think its mostly just the image people get when they think of Ford or Holden. I mean, Honda, Toyota, VW, and many many other car companies have really good, high quality advertisements that just scream of quality and prestige. Where as with Holden and Ford its always seemed to be targeted at the tough guy bogan.

Until now, I seem to believe that ford are now realising this and starting to make adds aimed at another broader audience, if you know what I mean.
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Old 04-02-2009, 02:02 PM   #3
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Aussie cars are getting better (look at the FG compared to the B-series). If they survive then they will continue to get better.
Unfortunately for the Falcon it has a very small budget compared to cars it competes with. (WCOTY spent 2 billion on their cars while the FG had less then a billion)
This is the reason why you want the Falcon to go O/S to more markets. If the R&D costs can be spread out more then it would be worth to spend more money on the car. FoA do a great job with the little money they get so if they had twice the budget then it would really make people stand up and take notice.
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Old 04-02-2009, 03:16 PM   #4
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I think some of the aussie build quality reputation is based on the parent companies American build quality.

Personally I think aussie cars are well built, but they were built better about 10 - 15 years ago compared to now (not sure on the FG). Compared to my BA my previous EF was built to much higher standards, even the EA I had was better in some regards (not many though lol).

Like vztrt mentioned I believe it all comes down to manufacturig budget. Ford Oz and Holden do a great job with the measly budgets they have, especially Ford.

The Europeans seem to have better material and build quality, not sure why. Also when people think european they are thinking German (merc, BMW, Audi, VW) and not Italian, French etc. But the Japanese really have their manufacturing processes and management practices so well polished that they make fewer errors.
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Old 04-02-2009, 03:22 PM   #5
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The BIGGEST let down i've found with our cars is the quality of the plastics used, and their ability to hold shape, or just "fit" correctly...
European cars seem in general to have a higher standard of finish in this regard.



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Old 04-02-2009, 03:31 PM   #6
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Quote:
Originally Posted by 4Vman
The BIGGEST let down i've found with our cars is the quality of the plastics used, and their ability to hold shape, or just "fit" correctly...
European cars seem in general to have a higher standard of finish in this regard.


just taking an uneducated guess, but has 'our' plastics quality got anything to do with our harsh climate and maybe it withstands it better than the 'better' euro stuff.

bottom line, is a German/Jap/pommy/euro car parked in an unprotected driveway, or street, in any better condition than an Aussie built car after 10-15 years?
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Old 04-02-2009, 03:33 PM   #7
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Quote:
Originally Posted by jphanna
just taking an uneducated guess, but has 'our' plastics quality got anything to do with our harsh climate and maybe it withstands it better than the 'better' euro stuff.

bottom line, is a German/Jap/pommy/euro car parked in an unprotected driveway, or street, in any better condition than an Aussie built car after 10-15 years?
Nope, its costs of design/CAD time, tooling, materials etc....



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Old 04-02-2009, 03:35 PM   #8
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Quote:
Originally Posted by 4Vman
The BIGGEST let down i've found with our cars is the quality of the plastics used, and their ability to hold shape, or just "fit" correctly...
European cars seem in general to have a higher standard of finish in this regard.
mate a massive part of this problem is the climate, sunlight destroys the chemical bonds in plastic weakening and softening it, couple that with the massive amount of heat that builds in the cabins in Australian sun its a two prong plastic killer, with cabin temperatures high enough to severely soften plastic, with cabin temps in the 50's this is also plenty enough heat to soften it. Trust me this is nothing new. I have seen porsches only a couple of years old and the interior is screwed plastic worn and discolored and misshapen, seats just looking like they are 30 years old. It is very difficult to get plastics that are able to withstand the conditions here.
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Old 04-02-2009, 03:42 PM   #9
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Quote:
Originally Posted by mrbaxr6t
mate a massive part of this problem is the climate, sunlight destroys the chemical bonds in plastic weakening and softening it, couple that with the massive amount of heat that builds in the cabins in Australian sun its a two prong plastic killer, with cabin temperatures high enough to severely soften plastic, with cabin temps in the 50's this is also plenty enough heat to soften it. Trust me this is nothing new. I have seen porsches only a couple of years old and the interior is screwed plastic worn and discolored and misshapen, seats just looking like they are 30 years old. It is very difficult to get plastics that are able to withstand the conditions here.
Ive worked very closely with the main suppliers of plastic components to the car manufacturers here, they'll happily tell you they can make far better quality components that fit and last far better than they currently supply, but it comes at a cost, when the car companies will squeeze, haggle, bludgeon suppliers over cents in a part price every bit of savings counts....



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Old 04-02-2009, 03:51 PM   #10
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Quote:
Originally Posted by 4Vman
Ive worked very closely with the main suppliers of plastic components to the car manufacturers here, they'll happily tell you they can make far better quality components that fit and last far better than they currently supply, but it comes at a cost, when the car companies will squeeze, haggle, bludgeon suppliers over cents in a part price every bit of savings counts....
I agree here any car can be made better, using higher quality raw materials BUT what happens then is it blows out the cost of the finished product, making it unaffordable to the regular person, could you afford to pay 200k for a g series, built by a manufacturer who has a "cost is no concern" attitude when building it? Yes it will use the best materials and hence last a long time but what they currently use seems sufficient to last 30 years, who buys a new car and drives it for more than 30 years, very very few.
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Old 05-02-2009, 02:23 PM   #11
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Quote:
Originally Posted by 4Vman
Ive worked very closely with the main suppliers of plastic components to the car manufacturers here, they'll happily tell you they can make far better quality components that fit and last far better than they currently supply, but it comes at a cost, when the car companies will squeeze, haggle, bludgeon suppliers over cents in a part price every bit of savings counts....
Dont believe everything the raw material suppliers tell you, I have been involved in the plastics industry for 28 years, having worked in the car industry as a supplier and many other different industries in all styles of plastics and processes from injection moulding, to blow molding to fabrication to extrusion using all types of polymers from commodity plastics to high grade engineering plastics. I have dealt with all of the suppliers from all over the world. The car manufacturers do not compromise on the polymers they use when they design vehicles, the materials are very carefully specced, whether they be a euro, jap or aussie cars and they all use the same polymers for each part of the vehicle. The cost of using a cheaper material would be negligable per part for different polymers. Yes the car manufacturers will screw the suppliers on price, but they wont deviate from a specced material to something cheaper, it just doesnt work like that, believe me.
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Old 05-02-2009, 02:26 PM   #12
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Quote:
Originally Posted by phoon
Dont believe everything the raw material suppliers tell you, I have been involved in the plastics industry for 28 years, having worked in the car industry as a supplier and many other different industries in all styles of plastics and processes from injection moulding, to blow molding to fabrication to extrusion using all types of polymers from commodity plastics to high grade engineering plastics. I have dealt with all of the suppliers from all over the world. The car manufacturers do not compromise on the polymers they use when they design vehicles, the materials are very carefully specced, whether they be a euro, jap or aussie cars and they all use the same polymers for each part of the vehicle. The cost of using a cheaper material would be negligable per part for different polymers. Yes the car manufacturers will screw the suppliers on price, but they wont deviate from a specced material to something cheaper, it just doesnt work like that, believe me.
My comments were more related to design and tolerances of the components and the integrity of them, not so much the grades of materials, although there is a painted surface to most plastic components that is compromised on price. Tooling is also a big part.



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Old 05-02-2009, 04:41 PM   #13
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Quote:
Originally Posted by phoon
Dont believe everything the raw material suppliers tell you, I have been involved in the plastics industry for 28 years, having worked in the car industry as a supplier and many other different industries in all styles of plastics and processes from injection moulding, to blow molding to fabrication to extrusion using all types of polymers from commodity plastics to high grade engineering plastics. I have dealt with all of the suppliers from all over the world. The car manufacturers do not compromise on the polymers they use when they design vehicles, the materials are very carefully specced, whether they be a euro, jap or aussie cars and they all use the same polymers for each part of the vehicle. The cost of using a cheaper material would be negligable per part for different polymers. Yes the car manufacturers will screw the suppliers on price, but they wont deviate from a specced material to something cheaper, it just doesnt work like that, believe me.
I totally agree, its called a PPAP. Suppliers must complete these before they can supply components to Ford and they are to great detail.
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Old 06-02-2009, 11:21 AM   #14
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Quote:
Originally Posted by phoon
Dont believe everything the raw material suppliers tell you, I have been involved in the plastics industry for 28 years, having worked in the car industry as a supplier and many other different industries in all styles of plastics and processes from injection moulding, to blow molding to fabrication to extrusion using all types of polymers from commodity plastics to high grade engineering plastics. I have dealt with all of the suppliers from all over the world. The car manufacturers do not compromise on the polymers they use when they design vehicles, the materials are very carefully specced, whether they be a euro, jap or aussie cars and they all use the same polymers for each part of the vehicle. The cost of using a cheaper material would be negligable per part for different polymers. Yes the car manufacturers will screw the suppliers on price, but they wont deviate from a specced material to something cheaper, it just doesnt work like that, believe me.
Why in that case did the following plastic items break on a BA Falcon that I purchased new?

3 x bonnet release levers
1 x fuse panel
1 x console
1 x console rear insert

The plastic on my XD Falcon is far better than that and it was the first Falcon to incorporate plastic in large quantities.
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Old 05-02-2009, 02:49 PM   #15
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Quote:
Originally Posted by mrbaxr6t
mate a massive part of this problem is the climate, sunlight destroys the chemical bonds in plastic weakening and softening it, couple that with the massive amount of heat that builds in the cabins in Australian sun its a two prong plastic killer, with cabin temperatures high enough to severely soften plastic, with cabin temps in the 50's this is also plenty enough heat to soften it. Trust me this is nothing new. I have seen porsches only a couple of years old and the interior is screwed plastic worn and discolored and misshapen, seats just looking like they are 30 years old. It is very difficult to get plastics that are able to withstand the conditions here.
I have to disagree with you here, the softening point (not the melt point) is around 110c for most commodity plastics and higher for engineering plastics. 99 % of plastics require a drying process before they are moulded which is usually set at around 75c for 4 to 8 hours, this is done in a dessicant dryer and it is just to get the moisture out of the polymer and doesnt soften the polymer at all. Depending on the grade of material being moulded, the actual melt temps range from 180c to 280c and while polymers used in cabins of cars will have UV stabilisers in them, any colours used will fade in direct sunlight over time unless painted. I might add that I personally dont think that the build quality of aussie cars is all that bad. I think it may be a perception that dates back to the 60's and 70's.
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Old 05-02-2009, 04:18 PM   #16
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Quote:
Originally Posted by phoon
I might add that I personally dont think that the build quality of aussie cars is all that bad. I think it may be a perception that dates back to the 60's and 70's.
What you will find is that people will look really hard on the cars to find issues. Yet on a euro or jap car it will be perceived as top quality and having a look will not be as important.

The Mazda SUV and the escape are the same car yet in satisfaction of quality tests the Mazda always scores higher.
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Old 05-02-2009, 07:04 PM   #17
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Quote:
Originally Posted by vztrt
What you will find is that people will look really hard on the cars to find issues. Yet on a euro or jap car it will be perceived as top quality and having a look will not be as important.

The Mazda SUV and the escape are the same car yet in satisfaction of quality tests the Mazda always scores higher.
Yep, you are probably right in what you say there.
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Old 04-02-2009, 03:51 PM   #18
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People see a 3 series BMW or a Audi A4 or something and think it's a Top end Euro car, it isn't they are the Buz box models, it's like buying a XT falcon.

Guy i worked with was looking at a Audi cause he always like em Mid Spec A4 i think cause that was in his price range. Had a look at that and a 07 FPV Force 8, walked away bitterly disappointed in the Audi. Loved the Force 8, but ya know what the problem is people will see a force 8 and a A4 and say the A4's the better car simply cause it's a Euro

You say you dive a Falcon and allot of people look at you like oh a Ford, don't matter that it will blow the paint off there 3 series sitting in the parking lot.
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Old 04-02-2009, 03:55 PM   #19
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Quote:
Originally Posted by Green X
People see a 3 series BMW or a Audi A4 or something and think it's a Top end Euro car, it isn't they are the Buz box models, it's like buying a XT falcon.

Guy i worked with was looking at a Audi cause he always like em Mid Spec A4 i think cause that was in his price range. Had a look at that and a 07 FPV Force 8, walked away bitterly disappointed in the Audi. Loved the Force 8, but ya know what the problem is people will see a force 8 and a A4 and say the A4's the better car simply cause it's a Euro

You say you dive a Falcon and allot of people look at you like oh a Ford, don't matter that it will blow the paint off there 3 series sitting in the parking lot.

EXACTLY!!!
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Old 04-02-2009, 04:10 PM   #20
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I own/have owned lots of recent Fords, Toyotas, Nissans and Hyundais. Only one of these marques spend lots of time off the road with warranty claims. Guess which one?

Last 10 years (or so): Fords: 11, Nissans 3, Toyotas, 5, Hyundais, 1, Holdens 0
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Old 04-02-2009, 04:41 PM   #21
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Quote:
Originally Posted by flappist
I own/have owned lots of recent Fords, Toyotas, Nissans and Hyundais. Only one of these marques spend lots of time off the road with warranty claims. Guess which one?

Last 10 years (or so): Fords: 11, Nissans 3, Toyotas, 5, Hyundais, 1, Holdens 0
Which one?

The Australian conditions cannot be the reason why the plastics in Fords and Holdens fit incorrectly and look shabby. If the Australian conditions were solely to blame then BMW's, Merc's Toyota etc that are subjected to the same Australian conditions would have similar fit and finish problems.

The Ford's and Holdens I have driven for work and owned do seem to have issues with the fit and finish of interior trim. Perhaps its the one area Ford and Holden think they can make some cost savings but it is probably the first area of a car noticed if there are any quality issues. Its the part of the car people have most contact with and are more likely to notice. Nearly everyone knows what bad trim quality or fitment looks like but how many would be able to notice a poor electrical system. For the average punter a big part of the quality feel of the car comes from the interior IMO.

I would think the VE and FG models prove that Aussies make darn good cars and when you consider their budgets they are pretty hard to beat. The FG would be a hit in America on all counts, but the chances of exporting it to America are non existent.
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Old 04-02-2009, 04:28 PM   #22
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I think because more people in Oz have previously owned a Ford or holden that there is a greater chance they might have incurred a dud and as such they have a preception that all cars made by X are of poor quality.

Most manufacturers have issues, its how you deal with those issues. I know someone that bought an S class benz when I bought my GT and I copped a bit of flack for buying an "unrelaible car" Well the S class has had that many issues and been picked up on flat top etc, where as the GT has been good. Not many people buy a S class benz so you hear less complaints. I have other friends that have had similar issues with WRX's (in the first month one of them spent more time in the work shop being looked at then driven) Also remember reading horror stories in the press on a VW that was painted lemon yellow by its owner and focus that had stickers stuck all over the back of it.

But some on these forums have had horror stories with Ford Oz and and that would be incredibly frustrating.

Edit: Just received an email from a mate with a beamer and he isnt happy
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Old 04-02-2009, 04:35 PM   #23
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Quote:
Originally Posted by SB076
I think because more people in Oz have previously owned a Ford or holden that there is a greater chance they might have incurred a dud and as such they have a preception that all cars made by X are of poor quality.

Most manufacturers have issues, its how you deal with those issues. I know someone that bought an S class benz when I bought my GT and I copped a bit of flack for buying an "unrelaible car" Well the S class has had that many issues and been picked up on flat top etc, where as the GT has been good. Not many people buy a S class benz so you hear less complaints. I have other friends that have had similar issues with WRX's (in the first month one of them spent more time in the work shop being looked at then driven) Also remember reading horror stories in the press on a VW that was painted lemon yellow by its owner and focus that had stickers stuck all over the back of it.

But some on these forums have had horror stories with Ford Oz and and that would be incredibly frustrating.
and also the majority of people who buy these type of cars wouldnt like to admit theyv spent $50,000 Upwards on a lemon!!!
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Old 04-02-2009, 04:29 PM   #24
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quality in a vehicle is not only down to fit, and finish. Mechanical strength, reliability, safety, value for money, all play their part. A true test of what constitutes a well built car would be to bring back the likes of the Hardie Ferodo and Bob Jane 1000 races at bathurst for 'stock standard cars'. Have them circuit bathurst in exactly the guise they leave the showroom. I.E. Tyres, brakes,lubricants, and ancillary equipment.
I would think there would likely be a few surprises for all motor enthusiasts. It would certainly show up strenghths and weaknesses in all marques. Be they Aussie or import.
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Old 04-02-2009, 05:02 PM   #25
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Quote:
Originally Posted by Chilla
quality in a vehicle is not only down to fit, and finish. Mechanical strength, reliability, safety, value for money, all play their part. A true test of what constitutes a well built car would be to bring back the likes of the Hardie Ferodo and Bob Jane 1000 races at bathurst for 'stock standard cars'. Have them circuit bathurst in exactly the guise they leave the showroom. I.E. Tyres, brakes,lubricants, and ancillary equipment.
I would think there would likely be a few surprises for all motor enthusiasts. It would certainly show up strenghths and weaknesses in all marques. Be they Aussie or import.
My current Honda has around 40 track days under it’s belt and is still going strong, my old CRX (bought second hand) did over 30 track days and was very reliable before it was written off. Look after the car (regular servicing by good mechanics) and it will look after you. I’ve got a few old Jap cars at the moment and their standard of finish and presentation is pretty good.

I’ll be looking at a tow car soon and may end up taking a “risk” and getting a new local model. Why? Because they offer great value for money (and it’s easier to get more power from them). The fit and finish looks a bit ropey in some of them (i.e. Ford’s leather seats in the Falcons looks a bit cheap) but I can put up with it for the cheap price as long as the mechanical components are reliable. While I don’t think the locals are quite at the level of finish and engineering as the best imports the difference in quality isn’t reflected in the price difference.
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Old 04-02-2009, 04:41 PM   #26
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The Japanese cars have there problems, the new hilux for instance is the worst POS ever to carry the name IMO, nothing but trouble for me, one thing after another, and who could forget the quality of the early magna's..
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Old 04-02-2009, 05:40 PM   #27
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I've never heard of Aussie cars being anywhere near poor quality, other than the turn of the decade (into the 90's) where all the car manufacturers were making unreliable heaps of ****.
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Old 04-02-2009, 05:46 PM   #28
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Green X has it pretty right, there's much "snob appeal" to the Euro's. Of course some 3 series are totally top spec. I've been there myself, but it was also partly that Ford in Australia thought we didn't need technology, how long after BMW did they introduce traction control for example. I am a big fan of current Ford's but they partly brought the public's attitude upon themselves by resisting new technologies. They have more than rectified this because in my view the FG has considerably advanced technology over the Commodore, but they have not really advertised this. Quality is still not quite there, as has been said the plastic fit could be a little better.
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Old 04-02-2009, 05:49 PM   #29
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A better question to ask that goes beyond manufacturers:

Why are the Euro Fords, or even the South African built Fords generally of a better quality than the Falcon or Territory?
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Old 04-02-2009, 10:11 PM   #30
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Quote:
Originally Posted by Dave_au
A better question to ask that goes beyond manufacturers:

Why are the Euro Fords, or even the South African built Fords generally of a better quality than the Falcon or Territory?
A South African built Ford better quality than Aussie I beg to differ.
But Aussie cars are cheaper for parts and are more suited to our conditions.
Now way would I buy a car from South Africa including the Focus and Corolla.
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