10 Year Warranty for Kia, it Could Happen

[Warrenk]

Kia Australia looking at a 10 year warranty. If it was a 10 year warranty would you buy one?

https://www.carsguide.com.au/car-new...mUmjbWzsIUV0TA

[UTXR8]

i would consider buying one anyway, were i in the market for a new car.........

[jpd80]

As I said in another thread, companies like Hyundai and Kia that offer long warranties probably don't need to
and companies that don't like Ford really should....it may be marketing but it's a ton of reassurance to buyers.

Kia will go from strength to strength on this, such a pity Stinger styling wasn't better executed.

[Cashie]

Stinger styling might not be to everyones taste but I can't believe the attention mine gets, I don't think I've owned another car that gets this much praise (the Mustang would be a close second).
I just think once Hyundai and Kia bring out a twin cab and a proper 4WD they will power up the sales charts.

Originally Posted by jpd80

As I said in another thread, companies like Hyundai and Kia that offer long warranties probably don't need to
and companies that don't like Ford really should....it may be marketing but it's a ton of reassurance to buyers.

Kia will go from strength to strength on this, such a pity Stinger styling wasn't better executed.

[MercuryT]

Originally Posted by Cashie

Stinger styling might not be to everyones taste but I can't believe the attention mine gets.

Neither do I.

Most with car taste get more attention by not driving one.

[Cashie]

Originally Posted by MercuryT

Neither do I.

Most with car taste get more attention by not driving one.

In your opinion of course.

[MercuryT]

Originally Posted by Cashie

In your opinion of course.

I was only joking mate.

They are fantastic cars, excellent value for money.

A wagon version I would seriously consider.

[five 7]

Originally Posted by Cashie

Stinger styling might not be to everyones taste but I can't believe the attention mine gets, I don't think I've owned another car that gets this much praise (the Mustang would be a close second).
I just think once Hyundai and Kia bring out a twin cab and a proper 4WD they will power up the sales charts.

Mate you brought the wrong Mustang then, the stinger is a good car but styling wise spare me..

[MercuryT]

Originally Posted by five 7

Mate you brought the wrong Mustang then, the stinger is a good car but styling wise spare me..

Harsh call.

Mustangs look crap too if wrong colour also (a white with blue stripes in Hobart looks horrible)

[Cashie]

Originally Posted by five 7

Mate you brought the wrong Mustang then, the stinger is a good car but styling wise spare me..

I’m only quoting my first hand experience, but what would I know.

[Professor Farnsworth]

Originally Posted by Cashie

I’m only quoting my first hand experience, but what would I know.

Haha that's where I went wrong also.

[bathurst77]

I have owned multiple fords both new and used.
Im now on my 2nd cerato

no the cerato doesnt excite my heart like my barra did.
but they are comfortable, nice to drive great value, and that 7 yr w/tee lets me sleep night
And definitely cheaper to run and much more reliable than any ford i have had.
I had one issue with one of them where the radio sometimes wouldnt turn on.
no questions or quibbles. they replaced the whole icc with an upgraded one with android and apple play. Other than that no problems form either of them. All my fords had problems and i had to fight to get them fixed sometimes, including an auto tranny that failed one month after wa/tee expired. tough luck.

Its a damned good commuter car, but if i was wanting a "sunny sunday" car to go for fun drives in. no. A stinger would be

[Bossxr8]

They all already offer 2 more years than anyone else, so why would they bother? Cause all it will cost them is future $$$. After 9 years the warranty costs would have to escalate when things start going wrong. Even well built cars start having more and more issues as time goes on.

Or will the warranty not be worth a pinch of salt, because normal wear and tear exclusions will basically mean they won't have to fix much?

[BENT_8]

Peace of mind, there's nothing like knowing your car is covered by not only 7yrs of warranty which the manufacturer actually stands by, but the 7yrs of comprehensive roadside assistance which goes with it, especially where a 7yr finance package is selected by a buyer that needs to fit the repayments into their budget.
An additional 3yrs is an added bonus.

Much of the equipment in a Kia is superseded Hyundai tech so its already tried and proven.
Kia are accountable in the same way as any other make under Australian consumer law and any exclusions including perishables and wear and tear items are listed.

[XR Martin]

In my experience Kia's reliability isn't as good as Toyota.
The Cerato, Sportage and Carnivals we have at work all have had issues under 50k kms.

They are decent cars, but if I was going to keep a car for ten years I'd still take a Toyota with its lesser warranty.

Parts supply and prices are an issue too

[BENT_8]

Originally Posted by XR Martin

In my experience Kia's reliability isn't as good as Toyota.
The Cerato, Sportage and Carnivals we have at work all have had issues under 50k kms.

Care to elaborate?

[Dr Terry]

Originally Posted by XR Martin

In my experience Kia's reliability isn't as good as Toyota.
The Cerato, Sportage and Carnivals we have at work all have had issues under 50k kms.

They are decent cars, but if I was going to keep a car for ten years I'd still take a Toyota with its lesser warranty.

Parts supply and prices are an issue too

I disagree, I'm in the auto parts business & Hyundai/Kia parts supply is superior to Toyota & their prices are also more competitive. I'm talking here about general service parts, filters, brakes, electrical etc.

Toyota parts have never been cheap & plentiful. H/K quality is now very good, a far cry for their earlier offerings.

I think Hyundai/Kia have taken a leaf out of Holden's book, they were kings of parts supply & prices for decades.

Dr Terry

[lra]

Originally Posted by Dr Terry

I think Hyundai/Kia have taken a leaf out of Holden's book, they were kings of parts supply & prices for decades.
Dr Terry

Holden parts used to be available from the local café, (well, not really) but were never hard to find. That was when Holden were an Australian company, (well, not really, again) but were accepted as.
Kia is on the way to that. They are tuning their cars to Australian conditions and applying that knowledge to overseas markets.
Provided they don't start hitting their cars with the ugly stick, they could end up being #2 in Australia overall, as no company is going to catch Toyota.

[fiestaz]

Originally Posted by XR Martin

In my experience Kia's reliability isn't as good as Toyota.
The Cerato, Sportage and Carnivals we have at work all have had issues under 50k kms.

They are decent cars, but if I was going to keep a car for ten years I'd still take a Toyota with its lesser warranty.

Parts supply and prices are an issue too

Are we talking major warranty defects or minor easy to resolve issues? I don’t think Toyota is immune to either

[chookaradley]

Love my Stinger, so capable in so many ways. The warranty just gives you piece of mind.

[Crazy Dazz]

I have grave concerns over where these warranties are going.

The first thing most people don't understand (and just watch them come out of the woodwork to argue) is that in Australia, your statutory protection against Manufacturers Defect is unlimited. That's why you get your Takata airbags replaced, even on a 20yr old car. It's also why there have been numerous other recalls on cars way outside warranty.
In practice obviously, most defects show up far quicker.
Point is that offering a 10 year warranty against Manufacturers Defect is literally worthless (in Australia.)

In the past, warranties did NOT exclude wear & tear, except on specific items. (Usually Tyres, Batteries, Brakes, Bulbs, etc.) But that's why the warranties were limited to 12 months and 20kkm.
In those days, the 2 (and sometimes 3) year warranties were really worth something.
And that was the difference between a factory warranty, and dealers flogging you a "Genuine 'Toyota' Extended Warranty" that wasn't worth wiping your *** on.

But then the warranties started growing, and the "fair wear & tear" clauses began creeping in.
It's the "unlimited km" warranties that really started the rot.
If a manufacturer warranties their car for say X years and 100kkm, and a (non-excluded) part requires replacement within say 80kkm, then you've got a pretty good case. But when they offer "unlimited kms, subject to fair wear & tear" it becomes much harder to claim.

Now having said that, it really comes down to how good the Dealer and the Maker are in reality.

If you want to buy a computer, HP, Dell, Lennovo, and Acer will all offer the same basic warranty. HP are highly professional, Dell are clueless but will keep replacing parts till its fixed. Lennovo or Acer, you might as well stab yourself in the dick with a rusty fork and wait to bleed to death.

When buying a new Ford, I would always shop around for the best deal, but there were only a couple I would take them to for servicing and repairs.
Our local dealer is __ford. For years we lived with walking distance, and I've even bought a couple there. I wouldn't take a car there for warranty issues if they were the last dealer on earth. I reckon if you took delivery of a new car, drove around to service and the door fell off, they'd say it wasn't covered under warranty.
I remember when one of the oldest Ford Dealers in Perth, went under, driven there by their absolutely appalling service department. Obviously their service division would not have made a lot of money, their used car department became a pariah, and ultimately even their fleet sales dried up.

I've found Nissan to be ok, with their dealers a real mixed bag. My experience, and what I have heard, with Mazda has always been good.

[BENT_8]

Originally Posted by Crazy Dazz

I have grave concerns over where these warranties are going.

The first thing most people don't understand (and just watch them come out of the woodwork to argue) is that in Australia, your statutory protection against Manufacturers Defect is unlimited. That's why you get your Takata airbags replaced, even on a 20yr old car. It's also why there have been numerous other recalls on cars way outside warranty.
In practice obviously, most defects show up far quicker.
Point is that offering a 10 year warranty against Manufacturers Defect is literally worthless (in Australia.)

In the past, warranties did NOT exclude wear & tear, except on specific items. (Usually Tyres, Batteries, Brakes, Bulbs, etc.) But that's why the warranties were limited to 12 months and 20kkm.
In those days, the 2 (and sometimes 3) year warranties were really worth something.
And that was the difference between a factory warranty, and dealers flogging you a "Genuine 'Toyota' Extended Warranty" that wasn't worth wiping your *** on.

But then the warranties started growing, and the "fair wear & tear" clauses began creeping in.
It's the "unlimited km" warranties that really started the rot.
If a manufacturer warranties their car for say X years and 100kkm, and a (non-excluded) part requires replacement within say 80kkm, then you've got a pretty good case. But when they offer "unlimited kms, subject to fair wear & tear" it becomes much harder to claim.

Now having said that, it really comes down to how good the Dealer and the Maker are in reality.

If you want to buy a computer, HP, Dell, Lennovo, and Acer will all offer the same basic warranty. HP are highly professional, Dell are clueless but will keep replacing parts till its fixed. Lennovo or Acer, you might as well stab yourself in the dick with a rusty fork and wait to bleed to death.

When buying a new Ford, I would always shop around for the best deal, but there were only a couple I would take them to for servicing and repairs.
Our local dealer is __ford. For years we lived with walking distance, and I've even bought a couple there. I wouldn't take a car there for warranty issues if they were the last dealer on earth. I reckon if you took delivery of a new car, drove around to service and the door fell off, they'd say it wasn't covered under warranty.
I remember when one of the oldest Ford Dealers in Perth, went under, driven there by their absolutely appalling service department. Obviously their service division would not have made a lot of money, their used car department became a pariah, and ultimately even their fleet sales dried up.

I've found Nissan to be ok, with their dealers a real mixed bag. My experience, and what I have heard, with Mazda has always been good.

I agree with most of this, however, in defence of the longer warranties and exclusions, manufacturers have to draw a line somewhere, you cant expect something like a Shock absorber or clutch to last 10yrs and unlimited kilometres in all conditions, some do, some dont, so it makes sense to have exclusions to keep things in perspective so long as the consumer knows that this is the case.
I don't expect KIA to cover every part of my car for even 7yrs, I understand that certain parts will wear and have read the warranty info provided, but if the trans or engine lets go, I know im covered for 7yrs.
Im 16 months into my 7yr warranty and despite it being one of the cheapest cars on the market, its been faultless so far touch wood and the only thing that did present as an issue was a poorly replaced door handle surround which wasn't even caused by KIA but by the mob who did the tint, yet they gladly rectified it at the first service.

[happy1]

Originally Posted by Crazy Dazz

in Australia, your statutory protection against Manufacturers Defect is unlimited. That's why you get your Takata airbags replaced, even on a 20yr old car.

Hi, The reason you get mandatory recall of Takata airbags is that they kill people. The car manufacturers can (and should) be legally held responsible for the injury to the driver, without time limitations. Let's not use this as an example for other warranties related to keep cars operational.

I think Kia have made many sales by offering the 7 years warranty. People don't look at the small print when signing up.

One of my work colleagues has a big interest in cars, and lived in US around 1997 - 2002. He told me that he lived near a Hyundai dealer in Houston at the time, which already back then offered 6-year no fuzz warranty for their small sh*t-boxes in the American market. Hyundai sold a lot of 'boxes' due to being the only car (s-box) with long warranty. He told me that at the back of the dealer they had their own little wrecking yard, where they had several buy-back wrecks, and used them to pick of second-hand parts, to immediately patch up any customer's s-box with no questions asked at all, back on the road no matter what. No questions asked, no mileage limit, simply back on the road within hours with functioning parts. All covered by the warranty.
Quite good really. But I still wouldn't drive a 90's Accent, even if it had on-road at all times warranty My colleague didn't either. He had a new Corvette and an old Corvette while there.

[Crazy Dazz]

Originally Posted by happy1

Hi, The reason you get mandatory recall of Takata airbags is that they kill people. The car manufacturers can (and should) be legally held responsible for the injury to the driver, without time limitations. Let's not use this as an example for other warranties related to keep cars operational.

Has to be one in every bunch.

[Cashie]

Originally Posted by Crazy Dazz

Has to be one in every bunch.

I think his point is valid, what's your point regarding Australian statutory protection in reference to the Takata Airbag recall? Noting this is a world-wide recall that was initiated in response to a US National Highway Traffic Safety Administration (NHTSA) investigation after 3 deaths? Hardly related to a warranty discussion.

[Itsme]

Originally Posted by Crazy Dazz

I have grave concerns over where these warranties are going.

The first thing most people don't understand (and just watch them come out of the woodwork to argue) is that in Australia, your statutory protection against Manufacturers Defect is unlimited. That's why you get your Takata airbags replaced, even on a 20yr old car. It's also why there have been numerous other recalls on cars way outside warranty.

Do not confuse recalls with warranty as recalls are forced onto manufacturers regardless if you have warranty or not.

[MDS69]

Along the lines of Crazy Dazz, we all know tyres, brakes, batteries, shocks etc are excluded from warranty on normal cases due to them being a wear and tear or consumable. At the moment I reckon you could get a seat belt or window regulator replaced under a 3
year warranty but in year 9 or 10 I reckon the manufacturer will call normal wear and tear.

[lra]

Perhaps I should start looking for a Kia forum to see if any owners have had warranty problems.
The family Kia Sportage is nearly 5 years old, has nearly 90Km on it, and never had a warranty issue, so I can't comment on how it would be handled.

[minheim]

The DCT in the KIA Seltos has been recalled for issues in Korea and there are also reports of problems with it in India where the Seltos went on sale in 2019. There have been reports of the transmission only selecting odd or even gears. Kia claim to have fixed this with a software upgrade. However some have suggested it is likely the temperature parameters have been increased to reduce the risk of skipping gears due to overheating in heavy traffic. If so then that will stress the DCT long term. The Hyundai Veloster also has had a history of DCT issues. I am glad Ford are showing increased preference for torque autos and I do prefer their ecoboost engines. I also think Ford have better tech than the Koreans and will quickly advance EVs in their range. Don't forget Mitsubishi used to have a 10 driveline warranty and dropped it as there was low demand. I wonder how many people really plan to keep a car for 10 years given technology and safety increases. Also how many will keep going to a dealer after 6 or 7 years.

[hayseed]

Originally Posted by minheim

Also how many will keep going to a dealer after 6 or 7 years.

That's the Rub...

To Keep your Warranty valid It Must be serviced in accordance to the handbook..
They're mainly a Ploy to keep the Workshop Busy.. In My cynical opinion..