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11-09-2012, 04:29 PM
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#1 | ||
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I want my coupe back :(
Join Date: Mar 2012
Location: Hornsby
Posts: 29
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I spoke to them today and got told the same story for the last 5 weeks... They are flat out with bookings and will try and take the gearbox out at the end of the week. I doubt that this will happen. I'm amazed at how laid back they are about it. I'm a manager myself and if you supplied something faulty or have a warranty problem, you get that customer priority.
They were quick and happy to take the $2600.00 off me for the box in a hurry when I bought it
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THE TS50 PROJECT - LAST OF THE WINDSORS 
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11-09-2012, 04:53 PM
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#2 | ||
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Club Moderator
 
Join Date: Jun 2006
Location: Sydney
Posts: 1,134
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Then perhaps you have a chat with Office Of Fair Trading, and see what they would think as a reasonable time for them to respond.... and I think that five weeks without access to your car is unreasonable....
I think that armed with these facts, then you can re-approach, and ask them to re-consider the order of business. New customers come from looking after your current and repeat business customers. If you do not, then you find that the new business dries up.....
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12-09-2012, 04:26 PM
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I want my coupe back :(
Join Date: Mar 2012
Location: Hornsby
Posts: 29
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I'll wait till the end of this week and If I haven't heard anything then I'll take it further
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THE TS50 PROJECT - LAST OF THE WINDSORS
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29-09-2012, 07:01 PM
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#4 | ||
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I want my coupe back :(
Join Date: Mar 2012
Location: Hornsby
Posts: 29
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All sorted. Ali looked after me in the end and there is no more issues.
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THE TS50 PROJECT - LAST OF THE WINDSORS
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Still having hassles with BTA
Re: Still having hassles with BTA
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