VicRoads part privatisation

[Franco Cozzo]

VicRoads to be partly-privatised in major shake up

VicRoads will be partly privatised by the Victorian Government later this year, in a decision that has been branded ‘damaging’ and ‘irresponsible’ by the opposition and unions.

Treasurer Tim Pallas on Friday announced the private sector would part-run the licencing, registration and plates divisions at VicRoads, but the Government would continue to maintain ownership of VicRoads.

Mr Pallas said it was “not privatisation” but “effectively a partnership” and the Government would keep motorists’ data and VicRoads customer service centres would not be impacted.

https://amp.news.com.au/national/vic...7e525a74640517

This one is interesting, while VicRoads are absolutely useless as per any government road authority, I don't think the answer is part privatisation - this will just make our registration costs go upwards at best.

Personally I think they need a refresh from top to bottom starting with a management team who has the mandate to rebuild it from the ground up.

What's your thoughts on privatisation of VicRoads?

[roKWiz]

Originally Posted by Franco Cozzo

https://amp.news.com.au/national/vic...7e525a74640517

This one is interesting, while VicRoads are absolutely useless as per any government road authority, I don't think the answer is part privatisation - this will just make our registration costs go upwards at best.

Personally I think they need a refresh from top to bottom starting with a management team who has the mandate to rebuild it from the ground up.

What's your thoughts on privatisation of VicRoads?

No, no, no, like you say fees will go up, up, up.

[Franco Cozzo]

Its like the government is giving away the profitable part of the business and keeping the expensive loss making part - makes no sense to me.

If anything you'd outsource the ****ty parts of the business like the customer service side and keep the money making part of it.

[roKWiz]

Maybe they are trying to trim all the Covid dead wood from the authority.

[Franco Cozzo]

Originally Posted by roKWiz

Maybe they are trying to trim all the Covid dead wood from the authority.

Better get rid of the whole organisation then

I've never had a bad experience with VicRoads - they're just super inefficient at customer service, its like rocking up to the deli in the supermarket in the 1990s and taking a ticket and waiting for your number to be called.

They should capitalise more on online capabilities, take away the reasons youd need to actually visit a customer service centre in the first place, the only times I've been in is to register cars, renew my license and do my license test.

Move rego functions online, the license renewal thing could also be done online like rego, just need to provide passport photos meeting their quality standard rather than come in for new photos that someone there takes of you with a tripod and a camera.

[roKWiz]

Originally Posted by Franco Cozzo

Better get rid of the whole organisation then

I've never had a bad experience with VicRoads - they're just super inefficient at customer service, its like rocking up to the deli in the supermarket in the 1990s and taking a ticket and waiting for your number to be called.

They should capitalise more on online capabilities, take away the reasons youd need to actually visit a customer service centre in the first place, the only times I've been in is to register cars, renew my license and do my license test.

Move rego functions online, the license renewal thing could also be done online like rego, just need to provide passport photos meeting their quality standard rather than come in for new photos that someone there takes of you with a tripod and a camera.

Been trying to get them to send my rego renewals via email for ages being not always in the state when various truck papers drop in the PO box.
I reckon if the local council and water authority can send renewals via email why can't they. No we have to send it to your postal address I've been told repeatedly.

Must say I've never had a bad experience dealing with them, unlike RMS of NSW what a bunch of w*nkers they are.

[Citroënbender]

They’re probably looking to the UK model. BIG thumbs-down from me. SORN (with added fees!) will be on the cards before long…

Victorian government, and particularly the laws/regs side of it, is the genuine reason why I bought in rural NSW instead of the area between Violet Town and Chiltern.

[roKWiz]

Originally Posted by Citroënbender

They’re probably looking to the UK model. BIG thumbs-down from me. SORN (with added fees!) will be on the cards before long…

Victorian government, and particularly the laws/regs side of it, is the genuine reason why I bought in rural NSW instead of the area between Violet Town and Chiltern.

NSW god no. Why would anyone want to live near Gaso.

[Franco Cozzo]

Originally Posted by Citroënbender

They’re probably looking to the UK model. BIG thumbs-down from me. SORN (with added fees!) will be on the cards before long…

Victorian government, and particularly the laws/regs side of it, is the genuine reason why I bought in rural NSW instead of the area between Violet Town and Chiltern.

The only good thing is we have cheaper rego

$716 for us in regional VIC, even cheaper if you have a ute!

Also no yearly RWC thing.

[Charliewool]

Originally Posted by Franco Cozzo

They should capitalise more on online capabilities

Move rego functions online, the license renewal thing could also be done online like rego, just need to provide passport photos meeting their quality standard rather than come in for new photos that someone there takes of you with a tripod and a camera.

Too true!.... In 2018, cost me return airfares from here (Costa Rica) to renew my 10 year Vic. drivers license, as photo HAD to be done at Vic Roads...
No amount of emails or even numerous (expensive, “put on hold” phone calls) would sway them!
To further exacerbate the issue, I then had to wait “7-10” days for my new license to be posted to, “my legal place of residence in Victoria”
Was impossible to get the license card issue sped up as “licences are printed by an outsourced secure private company whose location is not known by Vic Roads staff”
(All brought about due to a Vic Roads in-house licensing scam uncovered 7 or 8 yrs prior)

Edit: I believe license can NOW be renewed whilst overseas if you have a “My Vic Roads account”.....

[xkxlxm]

Privatising Vicroads sounds like a really, really stupid idea to me.

[T3rminator]

Read that the IT system seems a complete overhaul, which they have tried to do several times, but the financial risk too great.

It would have to be profitable to have any chance of privatisation, what private company in their right mind would want something that has a negative ROI?

I want to know what benefit this will give to road users. That is not clear.

[Franco Cozzo]

Originally Posted by T3rminator

Read that the IT system seems a complete overhaul, which they have tried to do several times, but the financial risk too great.

It would have to be profitable to have any chance of privatisation, what private company in their right mind would want something that has a negative ROI?

I want to know what benefit this will give to road users. That is not clear.

The way it would work is VicRoads outsources their customer service operations out to a private company - like Centrelink and those 'job providers' that they outsource all the management and meetings to, it's not profitable but the government fronts up a tonne of cash.

[simon varley]

I wrote this for another forum, but...

VicRoads privatisation timeline
day 1 - fanfare, celebration, news release, happy Roads minister
month 3 - release of software upgrade plan. 50/50 investment from private/public partnership
year 1 - software update plan 6 months behind and $10m over budget. Private partner states they cannot afford to complete the update. Public stump up $10m
year 1 - fanfare, celebration, news release, happy Roads minister, happy CEO, happy shareholders. Road Users looking a little puzzled
year 2 - cost efficiencies close regional VicRoads office as new software will allow remote access for all transactions
year 2 - prices for personalised plates start to climb
year 2 - software update plan 12 months behind and $10m over new budget. Private partner states they cannot afford to complete the update. Public stump up $10m
year 2 - fanfare, celebration, news release, happy Roads minister, happy CEO, happy shareholders. Road Users starting to get pretty ****ed off by now
year 3 - fanfare, celebration, news release, happy Roads minister, happy CEO, happy shareholders. Road Users really angry. Opposition members now wake up to the chance to bag the government after having done nothng about this for 3 years (it's election time again)
year 3 - prices for personalised plates now reach new high. delivery times now longer than most people keep their new car for
year 4 - software update plan 24 months behind and $20m over new revised budget. Governement finally refuse to fund over run from public purse
year 5 - software development stalls. New new funding. Governement revert to old system. Road users more than a little miffed as they now have to travel to metro Melbourne as all the regional VicRoads offices closed 3 years ago
year 10 - it's mad Max. nobody bothers with rego as the road building all stopped 5 years ago when the software funding dried up (you didn't really think all that money was going to develop the software did you?) No more speeding revenue coming in to the government as the roads are so bad that nobody can drive more than 50kmh anyway. Private camera cars firms all bankrupt (some good comes out of this all then)
year 15 - east/west tunnel finally opens. tolls set at $150 per car to cover the reduced funding from speed cameras and rego
year 20 - fcuk it. I'm 75 now and can't be arsed.

[ivorya]

I know this is common sense talking here but what i don't understand is why every state/territory all try to reinvent the wheel.

I mean, look at the transport cards. Opal NSW, Miki VIC, GO QLD, surely it would have been more cost efficient to implement a National system rather than this rubbish.
Same with Vic roads computer system, sit down, talk to other states, put all your buckets of cash in and have a national/semi national system.

I'm going to put my head in the sand now.........

[Streets]

Same thing will happen as whenever any public service is privatised. A bunch of frontline staff who actually do the work will be made redundant and will have to apply for a smaller pool of jobs in the private company who takes over, doing the same job they did before but more of it and with less pay and lower staffing levels, thus providing a poorer quality service to the public. All the upper management in the department will have made very sure that they keep their government jobs because they're very important people and they will transfer sideways into a different government department and mismanage that one too. The private company who takes over will do a ****-poor job because it's run by accountants with no experience in providing a public service. The private company will also somehow cost the taxpayers twice as much while providing half the service. I've seen it time and again. Private sector efficiency is a myth.

[au2000]

They have already hinted months ago at additional charges on personalised plates in victoria and that upon selling / transferring current plates new rules would be applied including taking a percentage of any profit made on re selling plates and / or additional new fees such as annual plate fees

[davenl5l]

Privetisation equals theft.

[383hq]

[QUOTE=davenl5l;6553855]Privetisation equals theft.[/QUoOTE]

Resold via the corporate "cash converters" aka asx stock market

People would line up to buy Vic roads.asx (stock code STOOGED5.asx)
Super funds will line up to buy Vic roads.asx with peoples money

People love buying into monopolies.

Telstra (tranche 1,2,3) and Electricity companies anyone?

Look how cheap Australia's telecomunications and electricity is
(Won't mention USA typically pay around 10c kw/H)

Twas all owned once upon a time by people of the state/nation, sold back to the same people

[Franco Cozzo]

I'm completely against privatisation of VicRoads but I guess now there's focus on selling our asses to China to fund infrastructure projects (see 'Belt and Road') they have to raise the funds to pay for it another way and that's selling off whatever we own that's left at discount rates.

What's next? Royal Melbourne Hospital? We could sell it to some American corporate healthcare group for $26

[snap0964]

Originally Posted by Franco Cozzo

I'm completely against privatisation of VicRoads but I guess now there's focus on selling our asses to China to fund infrastructure projects
(see 'Belt and Road') they have to raise the funds to pay for it another way and that's selling off whatever we own that's left at discount rates.
What's next? Royal Melbourne Hospital? We could sell it to some American corporate healthcare group for $26

Well you have to pay for Dan Andrews Facebook advertising spend/self branding (nearly $800k) somehow.

Does it bring money back for Vic - doesn't look like it
https://www.skynews.com.au/details/_6237087827001 .
No surprises there I guess.

[T3rminator]

So now I'm more confused than ever. Is Dan Andrews supposed to be a socialist and communist or is he now a capitalist?

I haven't had to do any ownership transfers for 8 years . This is the longest I've ever owned a single vehicle, so haven't had the pleasure of experiencing the new online transfer features. Anything that doesn't need me to line up at Vicroads is a WIN!

I do like the flexibility they now offer for paying rego, quarterly, half yearly or annually.

[roKWiz]

Originally Posted by Franco Cozzo

I'm completely against privatisation of VicRoads but I guess now there's focus on selling our asses to China to fund infrastructure projects (see 'Belt and Road') they have to raise the funds to pay for it another way and that's selling off whatever we own that's left at discount rates.

What's next? Royal Melbourne Hospital? We could sell it to some American corporate healthcare group for $26

Seems to me Labour and the Liberals are exactly the same now.
Get into power and start selling off all your assets, leave after 11 years with nice large payout and take up a nice cushy private sector consultancy retirement job.
I know who the real mugs are.......us.

[Franco Cozzo]

Originally Posted by roKWiz

Seems to me Labour and the Liberals are exactly the same now.
Get into power and start selling off all your assets, leave after 11 years with nice large payout and take up a nice cushy private sector consultancy retirement job.
I know who the real mugs are.......us.

Elect me as your dictator, I'll get this **** show sorted real quick

Infrastructure and services are a joke in Australia for a first world country that's wealthy and with a small population.

[ThaFlash]

With a "myVicroads" account (it's free), all your car's details are on there, you can pay reg, 3, 6 and 12 months, change your address, lost licence etc... transferring sold cars, deleting cars. There is a whole host of things you can do remotely.

It's pretty useful currently and I just learned you don't have to go in at all now, if you buy car and you just got your own rwc, just take a photo and upload it along with transfer papers, pay the fees and you're done.

it's pretty handy atm, suss it out....

cheers

[ryeman]

Inspired by Jeff Kennett - the king of privatisation.
Boris Johnson has simply corrupted the process.
The Cons complaining about privatising a profitable sector is entertaining but will they be promoting less speeding..........hmmmm

[Wretched]

It can't be any worse than it is right now. Judging by the article, which appears all over of the shop, it looks like it is an IT outsource. If that is the case, well having dealt with government IT depts, it is probably better that someone else manages it.

[Franco Cozzo]

Originally Posted by Wretched

It can't be any worse than it is right now. Judging by the article, which appears all over of the shop, it looks like it is an IT outsource. If that is the case, well having dealt with government IT depts, it is probably better that someone else manages it.

Imagine if you ordered a steak at a restaurant.

Except instead of bringing it out you have to get up from the chair and pick it up off the bar with your fingers, its literally just the steak, its slapped on the counter, no sides, no plate, no cutlery, and no wait staff to bring it out to you.

So you ask the question - Where's the ****en plate and cutlery?

Sorry - you didn't ask for a plate, or cutlery, THEY ARE EXTRAS!

NEXT MINUTE YOU'LL ALSO WANT THE NAPKIN FOR FREE!

YOU NEED TO PAY FOR THE WAIT STAFF TOO!

That's the IT industry in a nutshell, you ask for something but they don't sell something as a 'full solution' its a bunch of hodge podge **** and you have to worm your way through everything which is extra this extra that but you didn't ask for this.

Never seen or heard of an IT project that actually went on time or on budget

Australian culture is taking the Government for a ride, and from my experiences with the IT industry they're not overly good at giving a 'full picture' - yes I am aware there is also probably major scope creep that goes on from misunderstanding clients, but still.

[Wretched]

Originally Posted by Franco Cozzo

Imagine if you ordered a steak at a restaurant.

Except instead of bringing it out you have to get up from the chair and pick it up off the bar with your fingers, its literally just the steak, its slapped on the counter, no sides, no plate, no cutlery, and no wait staff to bring it out to you.

So you ask the question - Where's the ****en plate and cutlery?

Sorry - you didn't ask for a plate, or cutlery, THEY ARE EXTRAS!

NEXT MINUTE YOU'LL ALSO WANT THE NAPKIN FOR FREE!

YOU NEED TO PAY FOR THE WAIT STAFF TOO!

That's the IT industry in a nutshell, you ask for something but they don't sell something as a 'full solution' its a bunch of hodge podge **** and you have to worm your way through everything which is extra this extra that but you didn't ask for this.

Never seen or heard of an IT project that actually went on time or on budget

Australian culture is taking the Government for a ride, and from my experiences with the IT industry they're not overly good at giving a 'full picture' - yes I am aware there is also probably major scope creep that goes on from misunderstanding clients, but still.

Sorry, been in the industry for 20+ years so i know how it works.
You know what you read in the news not what happens in the real world.

[Franco Cozzo]

Originally Posted by Wretched

Sorry, been in the industry for 20+ years so i know how it works.
You know what you read in the news not what happens in the real world.

No, I have experience on the receiving end of your 'services' with how useless your industry is, we're 6 figures into something which still doesn't work properly

But nice try at deflection

Originally Posted by T3rminator

Bzzzz. 9/10 times users have no freaken idea what they want or they can't articulate it.

So more like....


image

So its the customers problem because you couldn't identify what they needed? Yeah righto

Do you both work for IBM?