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| The Bar For non Automotive Related Chat |
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07-05-2007, 10:18 AM
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1967 XR Falcon
Join Date: Sep 2005
Location: South Coast
Posts: 2,231
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I ordered a domain name and hosting package on the weekend and i was wondering why i hadnt received an email about it yet, ive left a support ticket and i went on the live chat 7 times before someone actually answered, check how helpful this guy is:
Bobby T: Welcome to MD sales live chat. How can I assist you with your sales enquiry Phill Collins: Hi, i recently purchased a domain name and hosting plan, but i still havnt received an email telling me its worked etc. Can you tell me whats going on with it? Phill Collins: i submitted a support ticket but theres been no response Bobby T: Can you please provide your domain name ? Phill Collins: i ordered fordxp.com Phill Collins: i also have another domain with you guys which is coflash.com Bobby T: one moment... Bobby T: ok i have run the set up of the hosting package and the registration. Phill Collins: ok, so does that mean ill get an email about it soon, or does it take time to process? Bobby T: you will get an email shortly. Phill Collins: ok cool, thanks for that youve been a great help Bobby T: i just checked that it was completed and the domain is not available Phill Collins: it said it was when i tried to register it on saturday Bobby T: ok. Phill Collins: and it still says now on your website that its available Bobby T: one moment... Bobby T: i just checked and it was registered. Phill Collins: thats wierd, because ive checked on 3 other domain name sites and they all say its available. Bobby T: ok. well those listings usually take a few hours to update. that could be the reason why it hasn't come back as being registered/. Bobby T: it definitely has been registered. Bobby T: Thank you for using the MD Live Chat. Please live chat with us again if you require further assistance. So he sends the last 3 messages within about 7 seconds then exits and leaves me with nothing, not even asking if id like a new domain. Id call them, but at $3 a minute they're dreaming. It definatly isnt registered as ive waited. What kind of help is that? So frustrating.
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Coflash.com |
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07-05-2007, 01:13 PM
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WINDSOR WARLORDS
Join Date: Feb 2005
Location: BRAIDWOOD NSW!!!........wheres that?
Posts: 445
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gota love that
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cars: 2000 au xl super cab 5L manual (off the road) 1978 purple te cortina ghia (doing body work) 1980 blue te cortina gl (parts car) 1970 xy falcon (awaiting full resto) 1995 ef falcon (sitting in the paddok with seized engine) 2001 vx commodore s pack (daily)  2003 ba blood orange manual xr8 (new daily) |
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07-05-2007, 03:04 PM
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Tricolore Tard
 
Join Date: Dec 2004
Location: Brisbane
Posts: 1,954
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Thats some poor service indeed.
If you still have the domain, i recommed jaguarpc.com i host through them and they are brilliant. If i have any email queries/problems they are fixed within a couple of hours which is a great turn around time for a place in the states. Chris
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07-05-2007, 04:27 PM
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#4 | ||
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Professional Mouse Jockey
Join Date: Nov 2005
Location: SE Vic
Posts: 3,185
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It probably was already registered.... to you lol.
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Isuzu MUX for towing horses - currently no Fords in the stable Time flies like an arrow; fruit flies like a banana. Groucho Marx
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07-05-2007, 04:52 PM
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Sublime
Join Date: Jan 2005
Location: Wagga
Posts: 2,029
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Quote:
they could have already done it all, so now its come up as registered. probly not though
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07-05-2007, 05:33 PM
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#6 | ||
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FF.Com.Au Hardcore
Join Date: Oct 2005
Posts: 3,412
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Maybe he used to work for Ford CRC and that's how they taught him to deal with difficult situations.
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08-05-2007, 03:57 PM
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#7 | |||
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not here much anymore
Join Date: Dec 2004
Location: Sthn NSW
Posts: 22,918
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Quote:
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2024 F150 XLT
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08-05-2007, 01:16 PM
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#8 | ||
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FF.Com.Au Hardcore
Join Date: Feb 2005
Posts: 1,042
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Looks like you own the domain to me Phill
P.S this is all public information... I have cut out your mobile and adress details for these forums but all this information is available via a simple "whois" command... Registrant Contact: Phill Collins (***@HOTMAIL.COM) 0413***051 Fax: 0413***051 Australia Australia, NSW 2000 AU Administrative Contact: Phill Collins (***@HOTMAIL.COM) 0413***051 Fax: 0413***051 Australia Australia, NSW 2000 AU Technical Contact: Phill Collins (***@HOTMAIL.COM) 0413***051 Fax: 0413***051 Australia Australia, NSW 2000 AU Status: Locked Name Servers: NS85.MDWEBHOSTING.COM.AU NS86.MDWEBHOSTING.COM.AU Creation date: 06 May 2007 23:52:58 Expiration date: 06 May 2008 23:52:58 |
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08-05-2007, 02:00 PM
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#9 | |||
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1967 XR Falcon
Join Date: Sep 2005
Location: South Coast
Posts: 2,231
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Quote:
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Coflash.com |
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08-05-2007, 01:36 PM
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#10 | ||
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FF.Com.Au Hardcore
Join Date: May 2006
Location: In my happy place
Posts: 5,432
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I should have scrolled down before I did the same surch colntarf x I went through the same exercize for nothing, I would say that it was in limbo stage when you finaly contacted him on the support ticket. I regester my names direct and then swing them accros to the hoast as required, but thats just me I tend to do things the NQR way
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Pariahs C.C. What could possibly go wrong I post images with postimg.cc (so I don’t forget) |
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08-05-2007, 03:03 PM
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#11 | ||
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FF.Com.Au Hardcore
Join Date: Feb 2005
Posts: 1,098
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I had similar problems with bigpond as my private ISP
I had an account and address with them a few years back, which i closed down and changed to another ISP foer about 2 years. Last year I changed back to bigpond and asked if I could have my old email address again. bigpond: "no, im sorry, that name is reserved" me: "oh, its a pretty unique name (my company name), who is it reserved for?" bigpond looks up name.. "Actually i see its reserved for you as you were last registered user" me: "great so I can have it" bigpond: "no.. im sorry its not available as its reserved" me: "ok so I cant have it coz its reserved for me..." bigpond: "yes sir.. of course we can apply to get it unlocked, but there is a $25.00 fee..." I have a different address now.... |
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08-05-2007, 03:55 PM
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#12 | |||
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GT-P #0336
Join Date: Jan 2005
Location: Melbourne
Posts: 2,360
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Quote:
I now use these guys and have never had issues with them at all: http://www.servage.net/ Krissy
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 2003 FULLY OPTIONED MERCURY SILVER BA GT-P BUILD #336  REVERSE CAMERA - SAT NAV - PIONEER SUB & AMP - SUNROOF - DVD PLAYER - CUSTOM DUAL EXHAUST ~Tuned By Bluepower Racing~ |
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Useless technical support.
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