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| The Pub For General Automotive Related Talk |
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22-12-2021, 08:37 PM
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#1 | ||
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Regular Member
Join Date: Oct 2006
Location: Canberra region
Posts: 354
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Hi everyone
My wife’s car recently needed some repairs to the a/c system (the condenser was leaking). Very shortly afterwards we got a recall notice in the post to replace the exact same part. Has anybody else experienced this, and if so what happened (e.g. did you get refunded the cost of the repair/replacement)? Not sure what to expect here and want to check if anyone is aware o any consumer law that covers this particular situation. Thanks Jamie |
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22-12-2021, 09:05 PM
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#2 | ||
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FF.Com.Au Hardcore
Join Date: Mar 2013
Posts: 7,755
 
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What recall number was it and how long is not long after? Was the part replaced exactly the same part number as in the recall? It may be the same part but sometimes for a recall a later level part is introduced.
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22-12-2021, 09:33 PM
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#3 | ||
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Regular Member
Join Date: Oct 2006
Location: Canberra region
Posts: 354
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I just checked the letter, it’s a ‘service campaign’ rather than a recall. I received the letter a week after I had it repaired
 . Don’t know what the part number was. |
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22-12-2021, 09:35 PM
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#4 | |||
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FF.Com.Au Hardcore
Join Date: Mar 2013
Posts: 7,755
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Quote:
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22-12-2021, 09:55 PM
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#5 | ||
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Regular Member
Join Date: Oct 2006
Location: Canberra region
Posts: 354
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2016 Subaru Forester, I think the campaign number is SRT-303.
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22-12-2021, 10:05 PM
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#6 | |||
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FF.Com.Au Hardcore
Join Date: Mar 2013
Posts: 7,755
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Quote:
But yes if its the exact same part, you should be entitled to a refund. If the dealer stuffs you around call Subaru direct.. |
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22-12-2021, 11:02 PM
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#7 | ||
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Regular Member
Join Date: Oct 2006
Location: Canberra region
Posts: 354
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No worries, I appreciate you trying to help.
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23-12-2021, 06:33 AM
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#8 | ||
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FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Canberra Region
Posts: 9,056
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I guess it might depend on if you got it repaired at dealer or elsewhere.
__________________
2016 FGX XR8 Sprint, 6speed manual, Kinetic Blue #170 2004 BA wagon RTV project. 1998 EL XR8, Auto, Hot Chilli Red 1993 ED XR6, 5speed, Polynesian Green. 1 of 329. Retired 1968 XT Falcon 500 wagon, 3 on the tree, 3.6L. Patina project. |
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Anyone received a recall notice after part already repaired?
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