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| The Bar For non Automotive Related Chat |
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15-12-2007, 07:47 AM
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Old enough to know better
Join Date: Apr 2005
Location: Melbourne
Posts: 2,311
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Had a big blue with Optus the other day. Ended up speaking to 5 different rude arrogant women over two days (including two "supervisors" and a customer complaints manager), all with heavy asian accents, and using odd terms such as " the problem must be taken up with your postal service" Your "postal service"? Surely it's the post office?
The accents sounded Singaporean to me. But when I asked the last one where they were based she said "Adelaide". Am I just a cynical b*stard, and Optus are using a Singapore call centre, and instructed to say "Adelaide' to avoid bad PR? Or do they only use Australian call centres?
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Manual 2003 Machine Silver 5 Door LR Focus Zetec. Mods: Ford Racing CNC'd cylinder head milled .040", 3 angle valve grind. Ford Racing Stage II camshafts. Ford Racing cam gears. Ford Racing long tube header. Random Technology hi flow cat. Herrod 2.25" stainless cat-back. Pipercross Viper intake. CFM 65mm throttle body. 2000 ported intake manifold. Herrod Custom SCT tune. Eibach suspension. Quaife ATB diff. Wilwood 13" brakes. Custom ST170 leather interior. www.cardomain.com/ride/2773918
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where are the Optus call centres?
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