Bloody mobile phones!!

[starkersEB]

This is a rant/question about my mobile phone
Well here goes I bought a brand new top of the range mobile about 6-8 months ago. Within a couple of weeks the joystick stopped working, sent to repair centre, repaced straight away, no worries. Then not long after that my new one kept on freezing all the time, I take it back they send it away to "upgrade software" this takes on average 3 weeks. I had to send it back 5 times before the replaced it this time because that is their "policy". So i get my new phone 3 weeks ago and now the buttons and joystick stuffs up and the cycle starts all over again!! Now through out all this time i have made numerous phone calls to the manufacturer and the service provider to only hear excuses etc... All i relly want is someone to say ok seeing as you have had so much trouble with this model we will give you this our newest one. But nothing only well our policy is this..... I have had loan phones longer than ive had a $700 phone it such a pain in the a#@e.

So if you were me what would you do in my position?