Ford Roadside Service with service

[kevino]

Ford offer NRMA (racq etc through the states) basic member ship when you service your Ford at a Ford dealer.



My wife has a powershift Fiesta and because of the transmission issues we always get the annual service at the local Ford dealer. With this comes Nrma (etc) basic membership for a year and paperwork arrives from nrma. This works okay.



My car is an LZ Focus and I get it serviced at an independent. But I buy a comprehensive package of roadside assistance from Nrma directly. Now as I do big kilometres I can get 2 or 3 services per year. it appears I,m paying the independent annual roadside basic assistance ties to Allianz each time I get it serviced. However there is no paperwork. I am really happy with the quality my independent provides as I have had my last 3 Fords serviced there, never an issue. But I now am unhappy with this apparent roadside rip off.

I picked up my wifes car from the Ford dealer today after its annual service. I asked the lady -how much for an LZ Focus service 90000kms. Answer $330.
Does this include roadside....yes!
Can this be separated out or deleted as I buy my own. Answer ...no but you can ask your roadside provider for a credit!


This whole roadside assistance is a shonk okay with my wifes car a local runabout one service a year it stacks up.

If I get 3 services a year with Ford or my independent I can pay for roadside assistance 3 times as well as paying direct.

Its obvious I,m going to have to find another independent who doesn't have this roadside assistance bs.

Can anyone comment on this apparent scam if one gets 2 or 3 x 15000km services a year.