Advice from legal buffs

[FordXR8Guy]

Hello my apologies for a post like this for my first however I have a problem I'd like to hear another view from.

Recently I had my XR8 serviced by my local Ford dealer which was the same dealer I bought the car from. Somehow the car had an accident during the service and I was very disappointed to see that the car had hit a wall during the moving of the vehicle from service center to carpark.

The damage included the from bumper, bonnet, headlight assembly and front wheel as well as other misc parts expected. I was told while inspecting the vehicles damage that they were not charging me for this service (Sort of expected)

I couldn't hide my dissapointment and this car was the first new vehicle i had ever bought new and I wanted something new, shinny and fully covered under a warranty for the first time in my life.

Now some months later, I am being contracted by the dealer requesting payment. I mentioned that I thought this was settled as per the aggreement which the service manager apparently knew nothing about. At the time, I left with no invoice or mention of later settlement. After a bit of discussion, he agreed that if this was indeed said, he would honour this agreement.

A few days past and while the Manager agrees this was said, he is still chasing part payment for the service, because I had some additonal items done during the service (Wiper blades, injector cleaning fluid and brake fluid flush).

Do I have a legal right here, where do I stand? Advice would be much appreciated from people with legal knowledge.