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| The Bar For non Automotive Related Chat |
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07-05-2007, 10:18 AM
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1967 XR Falcon
Join Date: Sep 2005
Location: South Coast
Posts: 2,231
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I ordered a domain name and hosting package on the weekend and i was wondering why i hadnt received an email about it yet, ive left a support ticket and i went on the live chat 7 times before someone actually answered, check how helpful this guy is:
Bobby T: Welcome to MD sales live chat. How can I assist you with your sales enquiry Phill Collins: Hi, i recently purchased a domain name and hosting plan, but i still havnt received an email telling me its worked etc. Can you tell me whats going on with it? Phill Collins: i submitted a support ticket but theres been no response Bobby T: Can you please provide your domain name ? Phill Collins: i ordered fordxp.com Phill Collins: i also have another domain with you guys which is coflash.com Bobby T: one moment... Bobby T: ok i have run the set up of the hosting package and the registration. Phill Collins: ok, so does that mean ill get an email about it soon, or does it take time to process? Bobby T: you will get an email shortly. Phill Collins: ok cool, thanks for that youve been a great help Bobby T: i just checked that it was completed and the domain is not available Phill Collins: it said it was when i tried to register it on saturday Bobby T: ok. Phill Collins: and it still says now on your website that its available Bobby T: one moment... Bobby T: i just checked and it was registered. Phill Collins: thats wierd, because ive checked on 3 other domain name sites and they all say its available. Bobby T: ok. well those listings usually take a few hours to update. that could be the reason why it hasn't come back as being registered/. Bobby T: it definitely has been registered. Bobby T: Thank you for using the MD Live Chat. Please live chat with us again if you require further assistance. So he sends the last 3 messages within about 7 seconds then exits and leaves me with nothing, not even asking if id like a new domain. Id call them, but at $3 a minute they're dreaming. It definatly isnt registered as ive waited. What kind of help is that? So frustrating.
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Coflash.com |
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Useless technical support.
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