Welcome to the Australian Ford Forums forum.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and inserts advertising. By joining our free community you will have access to post topics, communicate privately with other members, respond to polls, upload content and access many other special features without post based advertising banners. Registration is simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.

Please Note: All new registrations go through a manual approval queue to keep spammers out. This is checked twice each day so there will be a delay before your registration is activated.

Go Back   Australian Ford Forums > General Topics > The Pub

The Pub For General Automotive Related Talk

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 08-04-2008, 02:12 PM   #1
V8 EF Fairmont
Regular Member
 
Join Date: Oct 2007
Location: Auckland, NZ
Posts: 167
Default Servicing Mishap

Hi all, I would like to get a few opinions on a service 'oops' that happened to my Ford Ranger at the 10,000km service. I had the service done by the local Ford Dealer (who shall remain nameless at this point in time) and at the time was happy with the service and the price charged. However, at approximately 17,000kms I was installing air horns that I had received as a Xmas present and I noticed that the air filter cover had not been clasped down and was in fact sitting about an inch and a half proud of where it should sit. The fact of the matter is that I had been driving 7,000kms with the vehicle in this condition, over the summer months and at times in dusty conditions. Now I took the vehicle into said dealer and asked them what the story was and what they would do about it. To be honest, I had no real idea what they could do, but expected they might be able to offer something like an extended engine warranty. All I was offered was an apology, and told that they would note the error on my service record, but there was nothing else they were able to do.

What I would like in feedback, is what you think I should do from here, and what I can reasonably expect from the dealer and from Ford. Any feedback is appreciated.

V8 EF Fairmont is offline   Reply With Quote Multi-Quote with this Post
 


Forum Jump


All times are GMT +11. The time now is 04:57 AM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Other than what is legally copyrighted by the respective owners, this site is copyright www.fordforums.com.au
Positive SSL