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Old 30-12-2008, 08:31 PM   #1
Spudz27
Call me Spud
 
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Join Date: May 2008
Posts: 1,995
Thumbs up Best Customer Service Ever

Recently in my town we had terrential rains. My unit was flooded and I was out of it for 4 weeks. Only moved back in christmas eve. Anyway I had some insurance stuff that got paid for and I got my Electrical stuff from my local Retravision. So here is why the service from them was exceptional.

So as you know I got new things with insurance, one of them being this


http://www.sony.com.au/homecinema/ca...egoryId=34346#

However I found out it had no optical and even though I have had it 2 weeks they agreed to take it back, so today for no extra cost because of sales and what not I got this.

http://panasonic.com.au/products/det...?objectID=4294

That isn't the best part. I threw the box to the sony out, but they are still going to take it back, and because they are really busy, the sales guy is coming around personally to pick up the sony and give me my panasonic, because the delivery guys are super busy.

That is the best service I have ever had. Never get that at a Harvey Norman store. BTW I bought all my stuff from the local Retravision.

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