Service Rant MKII

[Dustproof]

Hi all,

If you remember I had some issues with the service on my Focus TCDi, well the problems continue.

I took the Focus in for replacement of the Drive Shaft Bearing under warranty, they did this fine. At the same time I asked for my wheels to be rotated (Front to Back) as it wasn't done during the 30,000km service (As per my last post). The buggers charged my wife $33.00 for the privilige, as you can imagine I complained about this as it was supposed to have been done during the service, it was actually mentioned on the service report.

I have now been informed that tyre rotation is not part of a service, Bull S@#$ was my reply. Since when are the wheels not removed to check brakes and fittings and de-dusting if required. When I was a mechanic it definately was part of the service, the outcome is I am getting a refund after some harsh words exchanged.

I paid over $400 for the service, it supposedly had the Air-conditioning service and brake fluid flushed. It makes you wonder if anything actually gets done except an oil change. Tyres should be rotated to get the maximum life out of them, they are quick to tell you you need to replace them when actually there is plenty of life left in them.

How Stupid do the dealers think "WE" the motoring public are, a lot of the general public are ex mechanics that had the sense to move on to other careers. They get servicing done to keep their warranty up and book stamped - frankly it is not worth $400.00. Ford will only see my cars now if it needs warranty work done and that is all.

Rant over (Said as I climb down off my soap box) :