bad mechanics .....

[GoldCoastGTP]

Originally Posted by Racecraft

yes it did, but my mate came around this arvo and I showed him the thread on AFF....



He isn't a wannabe, or a label shopper but he had some valid points in his mechs defence..



His mechanic is a 'A" class mechanic and has not dropped the ball since:-



He rectified the problem, went above and beyond to keep old mates patronage... not because he needed the customer but because he was genuinely embarrassed.



The problems were not with his skills turning spanners but the phone and admin of his business. The distractions were counterproductive to his business. He was forever running back and forth to the phone; the irony is that his customer service and knowledge ACTUALLY started to have adverse affects on his ability to focus on what he was good at. Fixing cars.....



He now has an office girl and is putting out quality work again apparently.



While mine was an anecdotal story for this thread, it shows there are those that have knowledge and aptitude for automotive repairs and those that just couldn't get a job doing anything else.

We are all human and crap happens and it was good he went out of his way to rectify the problem - One simple error we have all done it
I hope he still gets the business