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Old 11-09-2010, 12:38 PM   #10
Cobra
Bear with a sore head
 
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Join Date: Dec 2004
Location: Adelaide
Posts: 3,706
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It's a disgrace that these things can happen. If I was this chick I would be F#@ed off too. They offered her an insurance upgrade worth 100 bucks? I would have thrown that back in their face. I'm not saying she needs to be financially compensated, but they could at least fix her door seal. If it's a dog-leg seal which runs the entire length of the car, it would cost quite a bit more than the value of their 'upgrade'.

What I would want more than any compensation is an assurance that this mistake will not happen again. RACV should review their procedures to ensure this mistake won't happen again. And old mate should hang up the keys too, because he has clearly demonstrated that his observational skills are sub par to what would be expected of someone who can safely operate a motor vehicle.
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