Mazda Warranty extorsion..

[4Vman]

Ok, Next time you feel hardly done by when dealing with Ford over warranty issues consider what the competition are doing…

My wife has a new 2010 Mazda CX7 which we picked up in Feb, since Feb it’s been back to the dealer for its 1000k checkup/oil change but to date the car has traveled a mere total of 3500 k’s… Yes it doesn’t go far..!!
The stipulated service intervals are 10000k's..

We got a nasty letter last week from the dealer saying apparently if we don’t service the Mazda AT THAT DEALERSHIP ONLY (clearly stated on the letter) every 6 months I will not only lose my extended warranty but void the manufacturers warranty.

Yes VOID it..

Needless to say I’ve just had a lengthy blue with Mazda about this and they dug in and refused to budge… I even had a service manager try to tell me fuel will contaminate the oil after such a long time …I asked him how the fuel would get into the oil if the car hasn’t been driven… i reminded him the car has only done 3500k's...No Answer… he then stammered and went on to say that the oil only has a limited shelf life and 6 months is pushing it… WTF???

Only after some serious discussions were they prepared to push it out to 10 months but I’m still not happy and I’m taking it further….