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Old 22-12-2010, 02:11 PM   #1
buggo
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Join Date: Jun 2009
Location: Central Coast NSW
Posts: 1,719
Default How to handle an insurance claim

G'day guys,
I have a situation that I'm not sure how to deal with properly, and would like your advice.
Yesterday, my car was parked in a McDonalds car park. I was eating lunch in the outside area and half my car was in sight. I looked over and see it shake and rock back. I ran over to see this lady reversing away. I ask a by stander if she just hit this car, she said yes, so ran up to this car reversing away with white paint all on the bumper saying you hit my car blah blah.
Anyway, I got her name, number and rego, I gave her mine, plus details of the time, date, location, my rego, accident details etc.

So now what do I do? Do I ring her insurer (NRMA) and let them know the details, and they come and assess the damage. Do I ring my insurer (AAMI) and let them sort it out with the lady, or get qoutes and give them to the lady to sort it out herself?

I have never been in this situation before so have no idea what to do, any help is appreciated.
Cheers

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