Gold Coast, home of the hostile and on-edge

[Dustin_80]

I was having a conversation with a very well travelled colleague today and he explained to me what many of us allready know or at least wouldn't be surprised to hear, that he has never encountered a place quite as rude as the Gold Coast.

Before you lynch me (as FF.com LOVES to do) I will remind you this was an observation made by a colleague. And he is a very mild mannered person indeed.

He was confused by the Gold Coast's thriving culture whereby business' treat PAYING CUSTOMERS with absolute contempt.
My colleage spoke of dining in Surfers Paradise and getting abused by staff for things as simple of forgetting to use a coaster.
He also spoke of being threatened on more than one occasion because he didn't clean up after himself after a meal.
And in most cases these staff members were women. The fairer sex my foot!

What exactly are the staff being paid for?

I myself have been a gym member in the past and recall being abused by staff the 1 out of 100 times I forgot to de-rack my weights.
So again what is it the staff get paid to do?
And more importantly who is it that keeps their business running and in turn provides them with the ability to make a living?