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| The Pub For General Automotive Related Talk |
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31-10-2005, 08:02 PM
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Cobblers!
Join Date: Mar 2005
Location: The Shire, NSW
Posts: 4,489
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My Territory is back at Ford today to have the front Diff replaced. I asked for the car to be returned to me by 1500, because I had to have the car back. I called up today at 1430 and asked for my car back, and Ford told me that "Oh sorry Sir, we tried to call you at your office number to tell you that we had your car was not ready, however we couldn't get through". I asked what number they used, and they told me my OLD work number, yet EVERY time that I have had the car in, I have told them to change the number. They didn't change it. I was called at home and now I am now told 11 AM tomorrow, yet I needed that car by THIS AFTERNOON. Dominelli Ford at Kirrawee were absolutely HOPELESS in this matter. I am VERY close to selling the Territory in spite of Ford. Ferdie Dominelli is getting an abusive letter, because the Service guys LIED to me. I want my Territory back, however I have to wait until tomorrow. I now have to look for another service department, because I have been lied too many times. If Ford don't make me happy tomorrow, Look for a Black Territory for sale, because it will be mine. I am NOT HAPPY. Ford, this is NOT GOOD ENOUGH. I want my car to be fixed, and fixed well.
Lift your game Dominelli Ford.
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Ego BFII Ghia Titanium Silver E53 X5 4.4i Gunmetal EF XR6. Now retired from active duty. Roses are red. Violets are blue. OS X rocks. Homage to you. Last edited by Paxton; 31-10-2005 at 08:52 PM. |
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Repeated Crap Service at Ford, Its time to Name Names
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