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| The Pub For General Automotive Related Talk |
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03-11-2011, 11:01 PM
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FF.Com.Au Hardcore
Join Date: Sep 2010
Location: Melbourne
Posts: 935
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Posting this after having an issue with my FG and going for a drive with the road tester he pin pointed that my ZF was gone straight away (faulty heat exchanger). Within about 5 mins of being back at the dealership warranty had been called and new ZF and other parts ordered on the spot despite my car now being obviously lowered, tuned, i/c pipes etc. There was a free loan car set up for me on the spot for troubles. Then they rang me up a day later to let me know they want to replace my diff bushes under warranty too! They stayed in contact with me through the past week and picked her up today with no issues. I've worked in car dealerships and have avoided going to Ford at all costs and never expected such professionalism from the team especially after reading so many complaints here. So there ya go lads...a good Ford service experience
 Essendon Ford. |
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Good Ford experience!
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