Falcon bad news.

[buggerlugs]

Originally Posted by martyk54

I've just pulled the order of my XR6T Ute and will be buying something else (non-Ford). I've been stuffed around no end since November last year when I ordered it, in-turn the company has lost all of my respect. Note that myself and family have also purchased 8 Fords new in the last 20 years.

I was promised the car 2 weeks ago, and made the necessary requirements in preparation for it... so I've basically ended up without a car at all, and an 'indefinite' status of it's delivery. I could write a book about the other examples of incompetence I've had to deal with in the process of ordering this particular car.

I call Ford (not the dealer) to voice my concerns, they say they'll have someone call be back about the car... no call, no surprise! I call back again and they don't even try to answer my questions with anything credible so when I threaten to pull the order, all they say it's got nothing to do with them, they sell the car wholesale to the dealer and that's it. In other words, the bloke couldn't give a ****... so goodbye sale, goodbye Ford from a loyal customer and family.

Those who are saying that Ford seemingly don't care is consistent with what I've witnessed. They are a changed company, an absolute rabble of an outfit, which is headed in one direction. Now to decide on my replacement car...

That's not good in this day and age. If they don't wan't to take your money I'm sure another car company will..........