Ford's Cancelled my Warranty

[Abacus]

[Edit] The first version of this post included words that might have been construed as profanity, for which I have been reprimanded. I have accordingly replaced the naughty "C" word with "Beetle"

They've got the techncal right to do so, but I still think they're Beetles.

Bought the car in 08/04. It had 55,000km on it. The Ford dealer I bought it from said it had just been serviced. The next service therefore would have been at 80,000km in 08/05. I bought a 3 year extended warranty with it.

I got the thing serviced at a different Ford dealer 09/05 with 87,000km onthe clock. Yes, it was over the service interval. But not by all that much.

Since that service it had a few issues. Apart from Ford being unable to diagnose why it was running like a bag of shyte (plugs & fuel filter - replaced by a non-Ford mechanic), the following things packed up:

- L/H upper ball joint

- Steering rack

- Radiator.

Aha thinks I - time for the extended warranty to kick in...

Yeah right.

The last service actually stamped in the service book by Ford dealer no. 1 turns out to not be 55,000km in 08/05, but 45,000km in 04/05. That's right, 4 months before I bought it.

So Ford say it went for 32,000km/17 months without a service, thereby voiding the warranty.

Beetles.

In fairness, the service manager at dealer No 2 went in to bat for me, with the result that Ford have agreed to replace the steering rack and the radiator under warranty, but not the ball joint.

But having replaced those two items, they have now cancelled the warranty.

Beetles.

Yeah I know I was a mug for believing dealer No.1 in the first place. Shoulda checked, shoulda checked, shoulda checked. But I didn't.

Beetles.

So now I've got a 92,000/5 year old car that's going into the high maintenance phase of its life, with no freaking warranty, even though I paid a couple of grand for one.

And the resale value is non existant. I've been offered a $7k on a new XR8.

Well, its had its last service at a Ford dealer now. It's not as though I have to get the service book stamped to protect the resale value. There is no resale value. And instead of having some retard spastoid Ford dealer apprentice charging his time at $80 per for every hour their job sheets say a job should take, regardless of actual time spent, I'll take the the car to somebody who knows what he's doing, and spend less money.

And now I haven't got to worry about voiding the warranty if I get some performance mods done.

So at least their is some upside to this episode.

But for anybody else out their with a FoMoCo extended warranty - read the fine print carefully, and don't expect Ford to do anything but kick you in the teeth if they get the chance.