Advice needed

[SB076]

I have recently been shopping for a new laptop, anyway went to Havey Norman, Good Guys, Dick Smith etc but they either didnt have the laptop I wanted or I couldnt get customer service.

So my wife suggested I try online, so I found the laptop I wanted online, which was great - it was cheaper than I saw advertised at the shops so I asked a few questions and a few companies got back to me (not all) Anyway the company that responded the quickest, provided a good price not the best, but I thought I would order through them.

Ordered the laptop, they charged my credit card and sent a back order report stating the goods will be delivered tomorrow 25/5. Fine I am happy with that, but then received a call today to say the manufacturer has just put their price up and therefore if I still want the laptop I need to pay an additiona $170 (or thereabouts)

I questioned the guy and said no you need to stick to your original quote, but was advised that they are free to change pricing whenever they want. I then advised the guy that you have already charged my credit card. Anyway he said that is his companies policy and thats my problem. Has anyone else had an experience like this?