PowerShift “Transmission Malfunction” error

[rickh25345]

Near new (company car)2012 Mondeo Zetec 2.0 TDCi Hatch has had a PowerShift transmission failure - vehicle has less than 1600km on the clock, 6 weeks old. Not even through the second tank of diesel yet.

The only warning was a “chime” and the car lost drive, an error message displayed : “Transmission Malfunction”. I turned the vehicle off, waited a few minutes, restarted and managed to get the vehicle another couple of hundred meters up the road and it happened again. Off&On again – another few hundred meters and pulled into a carpark - it appears the vehicle “lost” 3rd gear and reverse (found that out by reverting to “manual” mode) – vehicle would rev out in 2nd and then thud into 4th . Engine light also came on. Managed to get to work and called 800 DeadFord – got taken away on the back of a truck. They’ve now had the car for two weeks and advise they’ve never seen this before... they can recreate the problem once the vehicle gets hot (operating temp). They’re “importing” another transmission from “overseas” – minimum two weeks to arrive (from where?) then time to fit. Been helpful and supplied a loan vehicle however this is not a good look in terms of local spares (or otherwise).

Worst bit is (please don’t flame me) that I’m a Holden fan-boy (and am used to seeing Fords on the back of trucks J) but no choice in Company vehicle. Seriously though - I have to admit that up to the morning of the failure I was really impressed with this car and had been talking it up. It is a seriously good piece of kit and continued to surprise me. Of course I’m now getting so much 5hite back now from those that knew I had been on the dark side .......

Anyone seen this fault on a PowerShift-equipped vehicle (as I understand this is fitted to other models)? And if so, was it actually the transmission? Any feedback appreciated, thanks.