Rim Warrenty

[AU Mont]

Originally Posted by svo supporter

Here is their out from that clause....You can swear black and blue you tried to avoid, but there is no way you can avoid every single pothole....

here is the actual wording of the clause same thing i wrote but written the other way around -

5. Reasons for Refusal of a Claim for Warranty

B. The damage, defect or fault in the wheel, or the protective finish of the wheel, has been caused, or, in the opinion of Bob Jane T-Marts, reasonably appears to have been caused, by the purposeful or inadvertent act of the customer or any third party, including, but not limited to, damage caused to the alloy wheel by collision with another vehicle, collision with roadside kerbs, collision with pot holes or by the wheel being struck or otherwise dealt with in an inappropriate manner.

So if you purposefully drive into a pot hole, your claim is refused. And if you "inadvertently" drive into the pot hole the claim is refused as well. "Inadvertent" is defined as - 1. Not duly attentive. 2. Marked by unintentional lack of care

So what has that got to do with this thread? Basically a legit Australian company cant make/sell an approved standards rim that buckles at the sight of a pothole and deny a warranty claim. So Bob Jane has made a clause that it can be denied only if you were negligent when driving through the pothole.

Use your head, dont let yourself be brushed off with a one liner "sorry we dont cover that"...........