Why do people hate email?

[Crazy Dazz]

I'm 48, and fast becoming an old fart. I dislike most modern gimmickry, yet I reckon e-mail is the best thing since Gutenberg.
Documents, plans, contracts, pictures, all flashed around the world in seconds.

NB: I understand that for the hip generation, snap-chatting and twitting are prefered, but that's not what I'm getting at.

As someone whose short-term memory is starting to get a bit dodgy (and at times is downright psychotic) I LOVE email. I have a record not only of what you said, but what I actually said. I find this especially useful when doing something like looking at cars. If I'm "conversing" with a dozen different people about very similar vehicles, it is much easier to keep track of the details in emails rather than scribbling on post-it notes.

So WHY are so many people reluctant to engage in email? When I see an online ad, my first contact is always by email (or the "contact seller" system) and I reckon at least half don't respond.
Some advertisers basically say that only scammers use email, which I find weird. If anything it would be easier to be dishonest on the phone?

And its not just in these situations. At work I find it much easier to keep track of issues with emails, than making phone-calls and taking notes. Yet I find that so many people when I send an email to them in head office, will respond with a phone call, which I then have to transcribe and file the notes. It's worse when the topic is somewhat sensitive, as I have to go outside to take the call (assuming my mobile works.)