Thousands of NSW motorists are having cars captured in an elaborate ransom scam worth millions of dollars

[BadMax]

Victoria as far from the ideal situation. There are still bottom feeder towies who prey on the vulnerable to line their own pockets, the threat of a $100,000 fine plus isn't enough to deter them as the authorities rarely do anything about it.
Third party recovery shops are just as bad, making hollow promises and holding peoples cars hostage for their own benefit. Not only that, they are devaluing peoples cars by performing work on them that is simply not required, such as respraying a car inside and out just for a quarter panel replacement.

The panel repair industry is one of the most dictated to industries in Australia. If you speak out about an insurer they will black list you, they drive prices down while putting premiums up. It's all about returns to shareholders, they don't give a **** about you or your car.