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Go Back   Australian Ford Forums > Ford Australia Vehicles > Small and Mid Sized Cars > Fiesta, Festiva and Ka

 
 
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Old 01-04-2020, 05:36 PM   #1
Tickford.
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Join Date: Sep 2012
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Thumbs down Need advice. 2012 Fiesta auto issues

So my elderly uncle has owned a 2012 Fiesta from new. Purchased from Coffey Ford Dandenong Jan 2013. The auto has broken down once again (loud whine, no reverse, hard to start, etc), and is now due to go in for the forth time for a "repair". It has just over 70k, and has always been serviced at Ford dealers.

He has had enough and is sick of it. What are his options? I read the Ford Aus statement released 26/04/2018 on the powershift transmission. He said last time this happened he told the service manager that he is sick of it and wanted a replacement or refund, but was told 'we have a fix for it, should be fine from now on' or similar.

Just need some advice on where he stands? And what are his options from Fiesta owners who were in a similar position please?

Last edited by Tickford.; 01-04-2020 at 05:41 PM.
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