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The Pub For General Automotive Related Talk |
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20-06-2010, 03:39 PM | #91 | |||
Regular Member
Join Date: Mar 2007
Location: Tweed Coast, NSW
Posts: 312
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Quote:
This has definaltley not been dragged out over months, it has really just ticked over into weeks ( and that is because they have had it more than one) in regards my engine not being produced specifically for me, I don't think it matters, I bought it, I own it, and I have every right to know what has failed and what has been replaced. It IS a manufacturers responsibilty to warrant repair / replace faulty items, and let the owner what they have replaced / repaired in my case, I agree with a previous post, " fault engine, replaced " will be what Info will be passed along, as the engine hasn't been pulled apart ( apart from the rocker cover) and won't be 100% diagnosed until it lands back in the engine factory back down in Ford Melb
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The only issue with our new FG XR6T is that no one has told me how to prevent the stains on my shorts that happen ever time i mash the accelerator pedal : and now the lil dint in the rear bumber http://www.fordforums.com.au/showthr...30#post4142130 My speed limiter is set to 120 - anything over that and she punches me in the arm. |
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20-06-2010, 05:32 PM | #92 | ||
BLUE OVAL INC.
Join Date: Feb 2006
Posts: 8,768
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Lol...this is funny, why does Ford need to explain exactly why the vehicle failed when the onus to repair is to rectify the fault, nothing more.
If you went to the hospital in severe pain, would you question the Doctor who tells you your appendix is about to burst? Would you like him to educate you on the meaning of the particular medical terms or is 'im gonna save your life' satisfactory for you. The fact is Ford have met their requirement in replacing the faulty part, the engine, and thats all they should need to offer. Anything else is a bonus. |
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20-06-2010, 05:47 PM | #93 | |||
FF.Com.Au Hardcore
Join Date: Feb 2005
Posts: 5,085
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They only brought the customer into the lopp once it was confirmed a new motor was forthcoming. What may have caused the problem, even what the problem was, was not forthcoming. Thats a bit ordinary to say the least. |
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20-06-2010, 05:48 PM | #94 | |||
FF.Com.Au Hardcore
Join Date: Feb 2005
Posts: 5,085
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20-06-2010, 05:55 PM | #95 | |||
FF.Com.Au Hardcore
Join Date: Feb 2005
Location: Melb north
Posts: 12,025
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20-06-2010, 06:04 PM | #96 | |||
Rob
Join Date: Sep 2006
Location: Woodcroft S.A.
Posts: 21,777
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20-06-2010, 06:38 PM | #97 | ||
Walking with God
Join Date: Mar 2005
Location: Melbourne
Posts: 7,321
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Agree 100% that he should be given some information on why the engine failed.
Agree 100% that Ford have an obligation to protect their reputation. The balance between these two above is the bit to get into an appropriate balance. Agree 100% that it was sorted quickly in the end. Agree 100% that it would be nervy not being told what the state of play was, whether his dealer actually knew yet or not! Agree that a doctor should explain everything to the patient! LOL! Hope the car runs long and strong from here on in! GK
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2009 Mondeo Zetec TDCi - Moondust Silver 2015 Kia Sorento Platinum - Snow White Pearl 2001 Ducati Monster 900Sie - Red Now gone! 1999 AU1 Futura Wagon - Sparkling Burgundy On LPG Want a Full Life? John 10:10 |
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20-06-2010, 08:10 PM | #98 | |||
Regular Member
Join Date: Mar 2007
Location: Tweed Coast, NSW
Posts: 312
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Quote:
An engine on the other hand, is kind of vital to the way a car runs, (kind of like a heart in the human body) and I any repairs that were done nomatter how small, could have affected it's performance. But seeing as they have pulled out the old and jammed In a new untouched one, it would be the equivelent of God himself reaching down from heaven and saying " you idiot, it's not the appendix, it is the heart "and swapping the faulty heart over with a new heart that he had made just for this occasion
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The only issue with our new FG XR6T is that no one has told me how to prevent the stains on my shorts that happen ever time i mash the accelerator pedal : and now the lil dint in the rear bumber http://www.fordforums.com.au/showthr...30#post4142130 My speed limiter is set to 120 - anything over that and she punches me in the arm. |
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20-06-2010, 09:01 PM | #99 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: QLD
Posts: 4,446
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So it would seem that bent8 would trust the likes of a patel.......interesting.
Me I question all Doctors on the treatment they are going to give me same as I question the mechanic who works on my cars.
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FORD RULES OK The more I know ppl the more I love my DOGS. 2011 SY Territory Limited Edition TS 2000 AUII SE ute IL6 |
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20-06-2010, 11:16 PM | #100 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,318
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Glad I have an extended warranty !!!
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CSGhia |
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20-06-2010, 11:59 PM | #101 | ||
building the xe...
Join Date: Aug 2005
Location: western sydney - home of the mullet
Posts: 2,473
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if they diodnt know at the time, but still gave a motor, wheres the harm in that?
at least they didnt lie like nissan did and just say it was a minor issue in a y61 patrol that had had a long motor fitted without customer knowledge... im sure they would have let op know in due time
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slowly but surely fixing up the king of the road WANTED P5 ltd/landau taillight centre panel |
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27-06-2010, 03:49 PM | #102 | ||
Regular Member
Join Date: Mar 2007
Location: Tweed Coast, NSW
Posts: 312
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Picked the XR6T up on friday, was availble on Thursday but just didnt have the time to get it, Still havnt got the receipt for any of the work done, but will be following that up until I get one.
have to admit, apart from the lack of info on what caused the engine to go pop, this has been an absolute dream outcome, and that Guys at The dealership have been brillant.
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The only issue with our new FG XR6T is that no one has told me how to prevent the stains on my shorts that happen ever time i mash the accelerator pedal : and now the lil dint in the rear bumber http://www.fordforums.com.au/showthr...30#post4142130 My speed limiter is set to 120 - anything over that and she punches me in the arm. |
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27-06-2010, 04:12 PM | #103 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: QLD
Posts: 4,446
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@QIK006,good to read your outcome champ,hopefully if there is any cost it will be minimal.
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FORD RULES OK The more I know ppl the more I love my DOGS. 2011 SY Territory Limited Edition TS 2000 AUII SE ute IL6 |
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27-06-2010, 04:58 PM | #104 | |||
FF.Com.Au Hardcore
Join Date: Oct 2005
Posts: 3,412
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Quote:
Obviously you have never had any major operations. Or paid $40-60,000 for a car and have something go dramatically wrong with it. Otherwise you wouldn't come out with such a stupid statement. |
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27-06-2010, 05:22 PM | #105 | ||
EL XR8
Join Date: Jan 2010
Location: Southside Brisbane
Posts: 151
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tell them you dont want it and to give you a toyota ... you will never have a problem then.....
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27-06-2010, 09:01 PM | #106 | |||
BLUE OVAL INC.
Join Date: Feb 2006
Posts: 8,768
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i consider my audience educated and able to take light hearted comedy when they read it. Look, the car chucked a hearty, Ford gave it a transplant, problem solvered. |
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27-06-2010, 09:11 PM | #107 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: QLD
Posts: 4,446
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You have an audience, don't flatter yourself!!
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FORD RULES OK The more I know ppl the more I love my DOGS. 2011 SY Territory Limited Edition TS 2000 AUII SE ute IL6 |
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27-06-2010, 10:07 PM | #108 | |||
FF.Com.Au Hardcore
Join Date: Mar 2007
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Quote:
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27-06-2010, 10:27 PM | #109 | |||
BLUE OVAL INC.
Join Date: Feb 2006
Posts: 8,768
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Quote:
Thanks for reading |
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27-06-2010, 11:14 PM | #110 | ||
Come fly with P.S.I...
Join Date: Feb 2006
Location: Geelong
Posts: 763
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Interesting read...Great outcome..!! Now Enjoy your Ford...
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FG Turbo ute..lowered,20's Turbosmart Bov,Plazmaman piping,Flash tune coming...
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01-09-2010, 01:29 PM | #111 | ||
Regular Member
Join Date: Mar 2007
Location: Tweed Coast, NSW
Posts: 312
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Still no official word as to why my engine went pop, but did have a talk to the service dept and looked through a bit of the paper work associated with the warranty claim this morning.
All information that I saw pointed to being a big end bearing failure. I hope that this helps anyone else with a rattley engine.
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The only issue with our new FG XR6T is that no one has told me how to prevent the stains on my shorts that happen ever time i mash the accelerator pedal : and now the lil dint in the rear bumber http://www.fordforums.com.au/showthr...30#post4142130 My speed limiter is set to 120 - anything over that and she punches me in the arm. |
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