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13-10-2005, 11:01 PM | #1 | ||
Clio 182 CUP!
Join Date: Feb 2005
Location: Inner West, Sydney
Posts: 2,590
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What do you all think about this? I know when i bought my fiesta, i thought about how it was German engineered and built...... but now im rethinking.... i dont exactly get european service. Just a thought.
(btw, i post here because i think more people reply in the focus thread. How about having a small car pub section? Like, where both Fiesta and Focus owners can brag about their cars?)
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------------- Steven 'In fact, so good is the Clio 182 with the Cup chassis set-up that I feel moved to make a bold statement - I think it's the best hot hatch ever built.' (EVO Jan 04) |
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13-10-2005, 11:36 PM | #2 | ||
Regular Member
Join Date: Jan 2005
Location: Brisbane
Posts: 397
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My experience in this is mainly with trying to get Holden to diagnose a problem on my wife's Vectra - the philosophy of the dealership that I took it to (the same dealer the car was bought off and did the previous 7 services) was very much "we know a lot about Commodores and that's about it". They couldn't diagnose an electrical problem with the cooling fans that was causing overheating and a dodgy no-name-brand autoelectrician sorted it out for me in an hour or so.
Ford have been better in servicing my Focus, but I think they would know a lot more about the Falcon and Territory. I am seriously thinking of buying Aussie made (BA Falcon) to replace the Vectra - despite the size and fuel consumption we don't need - purely because of the servicing issues and parts cost / availability. I used to have a VW Golf and there are 3 or 4 non-dealer VW specialists here in Brisbane I could confidently take it to for service and repairs at half the cost of the dealer and still expect a good result. I am yet to see a euro-Holden or euro-Ford specialist. I'd be happier buying another VW or Audi over a Vectra or Astra and be confident my servicing experiences would be better and cheaper. MK |
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14-10-2005, 12:13 AM | #3 | ||
Clio 182 CUP!
Join Date: Feb 2005
Location: Inner West, Sydney
Posts: 2,590
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Im finding this out with my car usually going back a second time to fix something....
After a break in (see thread in pub and fiesta subforum), the passenger side panel has screwdriver marks, and they managed to snap a part... which has left the panel lifted up loosely... Im finding alot of service places giving me this response: "i have never done that to a fiesta, so im not sure how long it would take"
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------------- Steven 'In fact, so good is the Clio 182 with the Cup chassis set-up that I feel moved to make a bold statement - I think it's the best hot hatch ever built.' (EVO Jan 04) |
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14-10-2005, 01:43 AM | #4 | ||
GT4.
Join Date: Dec 2004
Posts: 4,218
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Remember though theres the added reason being that the Fiesta has been in australia for how long? 2 years? Not even, so most places havent done much to Fez's. The guy was more interested in my Fiesta than some of the other beasts at the place where I got it lowered simply because he'd "never seen one before mate"
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14-10-2005, 08:51 AM | #5 | |||
Supes
Join Date: Jan 2005
Location: Sydney
Posts: 1,063
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Quote:
I would expect that if the Fiesta and Focus stay as an ongoing model for Ford the servicing and technical knowledge base will develop.
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Yes I DO drive a Toyota |
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14-10-2005, 01:16 PM | #6 | ||
Candy White GTI
Join Date: Jan 2005
Posts: 1,516
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couldnt agree more, noone knows anything about the Fiesta yet.
and boy oh boy does it anger me when people, especially from ford say ''so its one of those new festivas isnt it?!''
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Volkswagen GTI Polo. Candy White, Anthracite heated Sports leather seats w/ Red stitching.Tinted Windows, Eibach Pro-Kit springs,Whiteline Front/Rear adjustable sway bars,Cupra R intake, Forge Turbo Inlet pipe,BMC panel filter, APR stage one flash, Dunlop SP sport MAXX, Forge Polished upper front strut brace. 3'' downpipe and highflow cat Loads of fun : |
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15-10-2005, 12:29 AM | #7 | |||
Clio 182 CUP!
Join Date: Feb 2005
Location: Inner West, Sydney
Posts: 2,590
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Quote:
I sometimes get asked if its a Focus as well..... argh some people! But yea, im finding that my car is becoming a test mule at my local service department. When i first got my car (and still does happen) the local bob jane take an interest.... i think one of the guys there wants one now too LOL
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------------- Steven 'In fact, so good is the Clio 182 with the Cup chassis set-up that I feel moved to make a bold statement - I think it's the best hot hatch ever built.' (EVO Jan 04) |
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15-10-2005, 08:18 AM | #8 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,307
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Doesn't FORD have technical support ? Put dealership service dept on a training course???
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15-10-2005, 02:23 PM | #9 | |||
Regular Member
Join Date: Mar 2005
Location: Victoria
Posts: 475
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Quote:
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15-10-2005, 02:29 PM | #10 | ||
Candy White GTI
Join Date: Jan 2005
Posts: 1,516
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hahah nice ;)
YAY LETS WIN A 30K FESTIVA !!!!! must be K-SPEC (korean spec) for that much ! is it engine powered?? instead of pedal powered now!!???
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Volkswagen GTI Polo. Candy White, Anthracite heated Sports leather seats w/ Red stitching.Tinted Windows, Eibach Pro-Kit springs,Whiteline Front/Rear adjustable sway bars,Cupra R intake, Forge Turbo Inlet pipe,BMC panel filter, APR stage one flash, Dunlop SP sport MAXX, Forge Polished upper front strut brace. 3'' downpipe and highflow cat Loads of fun : |
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15-10-2005, 03:40 PM | #11 | |||
FF.Com.Au Hardcore
Join Date: Aug 2005
Location: Melbourne
Posts: 2,035
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Quote:
Well people have thought my Focus was a new Holden Barina.....I said no its not...also been asked if this is the car Mr. Bean drives....once again a big no....but wont do you expect from blonde females....I'm not one for stereotyping but its a bit hard not to now. |
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15-10-2005, 07:16 PM | #12 | |||
not here much anymore
Join Date: Dec 2004
Location: Sthn NSW
Posts: 22,918
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Quote:
Only training courses service depts do are in how to **** customers off and hide behind the blue oval while doing it.
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2024 F150 XLT
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16-10-2005, 10:26 AM | #13 | |||
Regular Member
Join Date: Jan 2005
Location: Brisbane
Posts: 397
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Quote:
MK |
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16-10-2005, 02:13 PM | #14 | |||
Clio 182 CUP!
Join Date: Feb 2005
Location: Inner West, Sydney
Posts: 2,590
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Quote:
LOLLLLLL, how many apprentices must they have?! : :
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------------- Steven 'In fact, so good is the Clio 182 with the Cup chassis set-up that I feel moved to make a bold statement - I think it's the best hot hatch ever built.' (EVO Jan 04) |
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16-10-2005, 04:43 PM | #15 | ||
FF.Com.Au Hardcore
Join Date: Aug 2005
Location: Melbourne
Posts: 2,035
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More than mechanic's
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16-10-2005, 11:00 PM | #16 | |||
Fairmont Ghia
Join Date: Dec 2004
Location: NSW
Posts: 2,144
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Quote:
After two weeks of ownership, amount of problems in the vehicle: LR Focus CL - 0 BA Falcon XR6 - 5 After four months of ownership, amount of weeks the vehicle was in Ford's workshops getting fixed: LR Focus CL - 0 BA Falcon XR6 - 14 Our BA XR6 had 'uncurable' problems, Ford didn't know how to fix it, and wouldn't even give us a good deal on trading it in on another one. We sold it at a massive loss and will never buy another Falcon again, ever. We did, however, buy a second Focus to replace the familys Ford Laser, and neither Focus has ever let us down. Just my experience of European vs Local Ford experience recently. Of course, I hope your BA experience is not like ours! Tim |
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16-10-2005, 11:07 PM | #17 | ||
not here much anymore
Join Date: Dec 2004
Location: Sthn NSW
Posts: 22,918
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I like my car but I find it is somewhat of an "unknown" among Ford, up here it is anyway. Anything other than a Falcon is given a bit of a puzzled "whats that thing" look sometimes, which annoys me to no end.
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2024 F150 XLT
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17-10-2005, 01:20 PM | #18 | ||
Candy White GTI
Join Date: Jan 2005
Posts: 1,516
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The other day i rung the service manager about my immobaliser and he said ''ohh we really dont know what system they have in them sorry you will have to bring it in and we can have a look''... i was thinking you have bout 10 fiestas in stock. ANYWAYYYY i took it down to them and drove into the service dept and he goess ohhh i thought you meant it was one of those Festivas.
After he realised what car i had he still couldnt help me with my problem. I just needed a certificate from my new insurance company to be signed to say the standard immobaliser met the stated criteria. The service manager said he isnt signing it because ford motor company doesnt need to prove anything to any insurance companies. To be honest im less than impressed. I had been trying to chase an answer about if my immobaliser was 3 point or not and Ford moco head offices couldnt tell me and just kept repeating ''insurance companies should never ask that, we fit world class immobalisers to all our cars'' im like FFS just tell me if its 3 point of not !!!!!!!! :ticking: so the guy from fo mo co told me to get in contact with my local service dept because ''theyd be able to tell you for sure'' i replied with the following....'' so ford motor company aus cant tell me what immobaliser i have, yet your saying that my local service dept can tell me, they dont even know what my car is'' and he then simply put me on hold and transfered me to service. : Then service told me it does have a 3 point system but they wont sign the certificate. so they put me through to the head of service and customer relations at my local dealer, and i left a message on his answering machine, a week later after no response i rung again and left another message. still no response. well well well the OTHER day i got a call from a lady at the dealership saying ''after a year of owning your car how has it been? any problems??'' i explained everything to her and she put the salesperson on the phone that sold me that car. within 3 minutes i had a definite answer about my immobaliser. FROM THE SALESPERSON. i was so relieved that i finally knew. Now i have to upgrade my immobalisers and im going to get an alarm aswell. :
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Volkswagen GTI Polo. Candy White, Anthracite heated Sports leather seats w/ Red stitching.Tinted Windows, Eibach Pro-Kit springs,Whiteline Front/Rear adjustable sway bars,Cupra R intake, Forge Turbo Inlet pipe,BMC panel filter, APR stage one flash, Dunlop SP sport MAXX, Forge Polished upper front strut brace. 3'' downpipe and highflow cat Loads of fun : |
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