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Go Back   Australian Ford Forums > Ford Australia Vehicles > Small and Mid Sized Cars > Mondeo

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Old 06-07-2011, 09:29 PM   #1
Zippy7
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Default Mondeo service

Got my Xr5 serviced today at Sinclair Ford.

Took the kids with me, and we got a lift down to Penrith Westfield to keep them amused. Got the car back around 3pm - a long day for the kids, but good that they sorted out the car.

They got Ford to agree to replace my seat base (on order) because it was the cause of a small and slight wonky wobble (not all that noticeable), and they also replaced the parking sensor button (the paint had previously bubbled and peeled off, making it unsightly for the missus!).

If you're in Sydney, give Groomy a call and he will look after you.

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Old 06-07-2011, 10:28 PM   #2
DJM83
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Default Re: Mondeo service

Quote:
Originally Posted by Zippy7
Got my Xr5 serviced today at Sinclair Ford.

Took the kids with me, and we got a lift down to Penrith Westfield to keep them amused. Got the car back around 3pm - a long day for the kids, but good that they sorted out the car.

They got Ford to agree to replace my seat base (on order) because it was the cause of a small and slight wonky wobble (not all that noticeable), and they also replaced the parking sensor button (the paint had previously bubbled and peeled off, making it unsightly for the missus!).

If you're in Sydney, give Groomy a call and he will look after you.
Yep Groomy is the guy to see at Sinclair, top guy.
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Old 06-07-2011, 11:11 PM   #3
707-338
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Default Re: Mondeo service

I have to agree with the great service from Sinclair Ford at Penrith. I had my Mondeo XR5 serviced there yesterday and I couldn't have asked for better service. Firstly they reduced the cost of the service as earlier this year I was quoted $310 and when I booked the car in last week they quoted $445. On the day of service they lowered the price to $350 (the price at payment ended up being lower than this).

I asked about a few things on the car that I thought I would ask about before the warranty ended. They replaced the Ford badge on the back due to it starting to wear abnormally. They have also ordered a new gear stick top due to the the front part of the rubber grip wearing well beyond what would be expected by 75,000km.

I was also pleasantly surprised that I was asked if I wanted extras with the service (which I have experienced from Holden).
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Old 29-07-2011, 03:00 PM   #4
entheos
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Default Re: Mondeo service

We try our best guys. Thanks.
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Old 29-07-2011, 09:33 PM   #5
GTMOND
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Default Re: Mondeo service

Sounds like great service,a lot of dealers could learn a lot here, if they go the extra mile you would definatly buy your next vehicle off them, then word of mouth will keep more and more people coming through the door. Well done
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