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Old 20-04-2012, 02:53 PM   #1
csv8
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Smile Bouquet Ford Service Dept.

There are always complaints about the poor service from Ford Service Depts on FF.
But, I had my car in for a service and when I picked it up, it had damage to the right rear door. The service adviser said " it wasn't there when I checked the car in. Don't know how, must have happened in the workshop." so, door getting a respray and a loan car. No quibbles...be nice if its a G6E I can compare to my Ghia!!! So, not all Ford service departments are bad.....

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Old 20-04-2012, 02:59 PM   #2
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Default Re: Bouquet Ford Service Dept.

Thats great, I think its fair to say accidents happen its part of life, its how they are delt with that makes the company IMHO
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Old 20-04-2012, 03:05 PM   #3
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Default Re: Bouquet Ford Service Dept.

Be fair, tell everyone who they are.
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Old 20-04-2012, 03:21 PM   #4
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Default Re: Bouquet Ford Service Dept.

Metro Ford.

Lets hope they do a good job with the paint match eh.
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Old 20-04-2012, 03:58 PM   #5
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Default Re: Bouquet Ford Service Dept.

Quote:
Originally Posted by DASH GT
Metro Ford.

Lets hope they do a good job with the paint match eh.
Close. South Side..part of Metro Ford..they have to match the colour Silk.
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Old 20-04-2012, 04:06 PM   #6
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Default Re: Bouquet Ford Service Dept.

Quote:
Originally Posted by csv8
Close. South Side..part of Metro Ford..they have to match the colour Silk.
Whats the bet they damaged it and knew it, so thought they would come clean.

Id say they didn't just pick it up.

How bad is it?

Silk is very hard to match, I hope they are painting the entire side, or atleast blending with the guard / rear door.
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Old 20-04-2012, 05:54 PM   #7
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Default Re: Bouquet Ford Service Dept.

Door Damage http://s1197.photobucket.com/albums/...DSC00078-1.jpg
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Old 20-04-2012, 06:08 PM   #8
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Default Re: Bouquet Ford Service Dept.

Quote:
Originally Posted by DASH GT
Whats the bet they damaged it and knew it, so thought they would come clean.

Id say they didn't just pick it up.

How bad is it?

Silk is very hard to match, I hope they are painting the entire side, or atleast blending with the guard / rear door.
Course they knew...... the first thing most people do is walk around a car after a service. Those scratches stick out like dogs go-nads...

Well, hopefully the repair is as good as factory.
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