Fuel Vouchers

BENT_8 · 21-12-2013, 12:03 AM

Ok, before anyone says it, yes they probably are a scam, but that's not what this is about.
Anyway, I only do $30 worth of shopping in Coles to get an 8c voucher and I always buy heavily reduced items that I need.

So every week for like ever, my wife and I have been meeting up at a Shell servo once a week to fill our cars.
She puts about 35 litres in her VRX and I throw 50l of gas in my VT.
Always paid both together and used the one docket to claim a discount.

Anyway, this evening we roll into the local Shell servo, fill both cars, go to pay and get told we cant use one docket to fill two cars as its one customer per docket.
Crap, I told her, I am one customer paying for 2 lots of fuel.
She then said its one docket per car, to which I asked her to show me where it says that on the docket.
She scans the docket for a few seconds and then tells me she will do it this once.
I thanked her and said I would be contacting Shell direct about it.

Has anyone else had this issue, the docket only says up to 150l, it says nothing about one car.
Hell, if I rolled in with a ute with 7 jerry cans in the tray how can they stop me or determine what car/s its going in to.

tregs · 21-12-2013, 12:17 AM

I've never had a problem I've had a few 20c off p/l an fill my ute up than my jerry cans as I have a few 20 gallan drums at home I like to make the most of it

Hell Cat · 21-12-2013, 12:59 AM

The bloke at my old work does the same thing plus fills up some cans.

mcflux · 21-12-2013, 06:56 AM

OP - that's crap! The customer can buy fuel however they wish. I do the same with my mrs - we fill both cars + a jerry can, if there's a decent docket. Otherwise we fill up at independents. One time that equated to $50 off (30c discount + 4c in-store).

philfixit · 21-12-2013, 08:08 AM

BENT_8,
I have had no problems filling more than 1 vehicle at a time, at the local Shell outlet.
If memory serves me correctly, the Guy behind the counter was more than happy to accept 1 voucher when I filled my Territory (LPG), an EH Holden on the car trailer and the EH my misses was driving. The total fuel purchase was less than 150 litre and one person was making the payment (obviously). This was about 5 years ago.
She must have been having a "Bad Day" No excuse for poor Customer Service.
Regards, Philfixit

xxx000 · 21-12-2013, 08:37 AM

She was right.

It obviously can't state every term and condition on the docket.

From the terms and conditions

Quote:

One receipt or voucher entitles you to a discount off the pump price of fuel, whether LPG, diesel or petrol, from Coles Express service stations for:

• One fuel type for one vehicle (including *approved containers or boat or motorcycles on an attached trailer) up to a maximum of 150 litres; or
• Two fuel types for one vehicle up to a maximum of 150 litres; or
• Two fuel types for one vehicle (including *approved containers or boat or motorcycles on an attached trailer) up to a maximum of 150 litres; or
• Any number of *approved containers up to a maximum of 150 litres

Xauterus · 21-12-2013, 09:28 AM

I hate the whole Colesworth discount fuel thing. So you are getting a discount on something they inflated the price on? When they were having their discounting war with milk they just increased the price of fuel to suit.

I fill up at my local Caltex that does not offer the coles discount. I shop at my local IGA as well because I am so disgusted with the Coles, Woolworths loyalty scam.

Bushbasher · 21-12-2013, 09:35 AM

Hey guys, this will be an academic argument in a week as I was told last night by my local servo that the fuel dockets were going to be stopped on 26th and they will be no more. Once the current vouchers are used up that's it. She also said that they wouldn't be able to accept Flybuys and you'd only be able to use Flybuy points at the supermarket. If this is correct then someone has seen the loop hole where you could use your Flybuys at the counter to get a discount and closed it as well. Is there anyone with the Woolies loyalty card that can confirm that they won't be able to use it to get discount fuel any more after christmas?

Tonz · 21-12-2013, 10:03 AM

Quote:

Originally Posted by Bushbasher

Hey guys, this will be an academic argument in a week as I was told last night by my local servo that the fuel dockets were going to be stopped on 26th and they will be no more. Once the current vouchers are used up that's it. She also said that they wouldn't be able to accept Flybuys and you'd only be able to use Flybuy points at the supermarket. If this is correct then someone has seen the loop hole where you could use your Flybuys at the counter to get a discount and closed it as well. Is there anyone with the Woolies loyalty card that can confirm that they won't be able to use it to get discount fuel any more after christmas?

ha ha ha local? ......... 60k away dont ya just love country life

BENT_8 · 21-12-2013, 10:05 AM

Quote:

Originally Posted by xxx000

She was right.

It obviously can't state every term and condition on the docket.

From the terms and conditions

Well the way I see it she was wrong, my gas tank and my wifes petrol tank are two containers that are approved.

From wiki the term container describes...
Container may refer to:
An item used to contain, store, and transport products .

Fuel is a product, a gas tank and petrol tank are containers used to contain fuel, where's the problem?

It is open to interpretation and therefore should be clearly defined.

When I fill my gas tank I quite often throw in $10 of petrol to keep the tank above 1/4. Under their rules I can do this as I am still filling one car, if I were to bring a jerry can with me and fill it, pour it into the wifes car and repeat until its full, isn't that within the guidelines as technically I am using their pump to fill one car and containers
I have never had a problem before and you would think something as important as how many vehicles can be filled would be on the docket along with the other crap.

Spurious · 21-12-2013, 11:58 AM

So next time that same chic is working the counter, fill up your car, some 20lt jerry's & have your wife waiting in the "clearly visible' background. Then take the jerry's straight over to your wife after you fill them but BEFORE you've paid. Lets she what counter girl say's about THAT!!!

This way you're only fill your vehicle & approved containers!

BENT_8 · 21-12-2013, 04:31 PM

That's the plan, and I will do it slowly at peak hour and block up the bowsers while I do it.
I mean I would, but i'm far too considerate and couldn't bring myself to make it someone else's problem so I will just get her to park next to and use the same unleaded pump I use, lets see em whinge about that.

Really its a friggin joke, if I can fill up my car with 60l of gas and then fill 4 jerry cans with unleaded and get away with it, why cant I just fill two cars.
What presents more danger, 60l in a gas tank and 50l of unleaded in a petrol tank or 80l of unleaded in jerry cans in the back of a ute or trailer, I mean seriously.

Yellow_Festiva · 21-12-2013, 05:44 PM

Quote:

Originally Posted by Bushbasher

Hey guys, this will be an academic argument in a week as I was told last night by my local servo that the fuel dockets were going to be stopped on 26th and they will be no more. Once the current vouchers are used up that's it. She also said that they wouldn't be able to accept Flybuys and you'd only be able to use Flybuy points at the supermarket. If this is correct then someone has seen the loop hole where you could use your Flybuys at the counter to get a discount and closed it as well. Is there anyone with the Woolies loyalty card that can confirm that they won't be able to use it to get discount fuel any more after christmas?

May have got wrong info re Flybuys? Use my card at the Coles Shell and only get the points, if there is a discount scheme with Coles/ Shell and Flybuys I don't think its well publicised.

I remember the ACCC saying on the radio that the fuel discount scheme was against the law. Perhaps there is some truth in that if the scheme does get scrapped.

csv8 · 21-12-2013, 06:38 PM

Bush Basher..from Jan 1..it will only be 4c a litre no more....The days of 8c etc are gone.

Bushbasher · 21-12-2013, 07:09 PM

If that's the case then the woman behind the counter clearly doesn't have a clue.

**GasoLane** · 21-12-2013, 09:57 PM

Quote:

Originally Posted by csv8

Bush Basher..from Jan 1..it will only be 4c a litre no more....The days of 8c etc are gone.

Yep, your right, now it's 25-35 cpl............ if you have to do grocery shopping why not get 35cpl discount as well?

SPEND.. SAVE
$140..... 25¢
$150..... 30¢
$160..... 35¢

Xauterus · 21-12-2013, 10:43 PM

So if you spend money at the big supermarkets, you will save money buying their fuel? What a bargain

**GasoLane** · 21-12-2013, 10:45 PM

Quote:

Originally Posted by Xauterus

So if you spend money at the big supermarkets, you will save money buying their fuel? What a bargain

So where would you rather buy your groceries ?

deesun · 21-12-2013, 11:38 PM

Most of the operators behind the counter dont care what you have filled what with to use your voucher. BUT sometimes there is a refresher or a newby on the counter and they remind you of the terms. As for the discount continuing Coles and Woolies have agreed to cap the discount at 4c. There should be no change to Flybuys as there wasnt a problem with the FB system except sometimes Flybuys customers were given the big discounts, via email whereby you have to activate the offer, that the normal shoppers werent. Again that wont continue. There has never been a discount for using your flybuys card, you accrue points on your card.

Spudz27 · 22-12-2013, 10:41 AM

Well I do all my shopping at woolies and iga. As the only woolies petrol station does not have 98, I get my fuel at shell, but refuse to buy groceries from coles. So for me fuel dockets are just something I throw in the bin. I love watching the people spend more than they came in for just to get a docket to save less on fuel, than if they had just bought those few items and left. There is also the spend in servo to get another 4c off, so if I spend $5 on a chocolate and drink (most people) unless I put 150l in, I never saved a cent and would have been better off financially had I kept my $5.

Matty4 · 24-12-2013, 06:57 PM

Interesting. I have a 15c voucher that expires 4th Jan. Better use it sooner rather than after the new year.
I have 8 jerry cans here that I am going to take down to my servo and fill them all and then bring them home to fill up my boat. Bit easier than taking the boat down.

See what happens.

last fairlane · 01-01-2014, 11:38 PM

I had a tipper and every second or third day I would use shopper dockets from family and friends
anyway I would put in 145 litres of diesel and hang up the nozzle then start again that way I would get my fuel fully discounted
I was told that by one of the counter guys to do it that way to get around the 150 limit

LG17 · 02-01-2014, 09:16 AM

Only 4c vouchers from now on - the ACCC has deemed the my voucher is better than yours to be unfair.

**GasoLane** · 02-01-2014, 09:31 AM

Quote:

Originally Posted by LG17

Only 4c vouchers from now on - the ACCC has deemed the my voucher is better than yours to be unfair.

I thought it was funny that it was reported in one newspaper saying that as the Fuel discounts are now not subsidised by the grocery sales, food prices should come down !!

Yeah right.