Another happy ending to a warranty claim...

[T3rminator]

Hope this is not a repost.............but I'm in disbelief.

http://www.fordxr6turbo.com/forum/in...pic=23511&st=0


So obviously Ford reps read these forums and keep a profile of users.
Be very very wary of what you post on these forums.


Just for the record I've never taken my performance xr8 ute above 3000 RPM. :

[svo347]

Also best to show pics of vehicles without the lic plates shown...

[Dave_au]

A). It's heresay, therefore will not stand in a court of law - ION didnt see the guy thrashing the car.

B). That alleged suggestion by ION therefore disqualifies all Police, hire and emergency vehicles from gear box warranty.

So either someone doesn't have a clue how the law works, or someone is having this guy on.

[Redrum]

That is crap. If Ford are going to start referring us to their bloody suppliers maybe we should have some say in what is put into the car..........

[Bucknaked]

If your gonna declare on the forums that you wring its neck, then thats all the proof the company needs to deny you warranty. They can fight it court. I'm sure making a statement next to your name is seen as a declaration of some kind. I don't understang why people say the flog their car, they mod it, they chip, they flash it, and when something breaks, then they complain when ford knock back ther warranty claim. I guess its the same as ford sending out employees to track days to note down rego and VIN numbers. I guess he has no-one else to blame but himself. He made the statement in the first place.

[Scott]

Just read that and I'd be p1ssed. I wonder what Ford do for warranty on cars that Motor or Wheels have flogged the ring out of? What about demonstrators where you can't vouch for the whole history?

Built Ford Tough. Built for Puropose??

[mrgo40rd]

i work for alfa romeo as a tech we can tell if your been thrashing your alfa by the info on the ecu have had cases where people have blown gearboxes and have check data and found customer has redlined the vehicle over 250 times not sure if ford can do the same thing

[Scott]

Originally Posted by mrgo40rd

i work for alfa romeo as a tech we can tell if your been thrashing your alfa by the info on the ecu have had cases where people have blown gearboxes and have check data and found customer has redlined the vehicle over 250 times not sure if ford can do the same thing

Does it tell u if it was in gear at the time? Is dyno time considered?

[FPV8U]

Is an absolute joke that Ford moniters some of it's most passionate fans just to use what they say against them...

I knew they came on here but to use it against you is just not on!

Feel sorry for that guy, couldn't it easily be reversed by him making a public apology saying he had mislead all the Forum members and that he atually drives like a Granny, just as legit as what he had previously said!

[Wokkas]

Originally Posted by Bucknaked

If your gonna declare on the forums that you wring its neck, then thats all the proof the company needs to deny you warranty. They can fight it court. I'm sure making a statement next to your name is seen as a declaration of some kind. I don't understang why people say the flog their car, they mod it, they chip, they flash it, and when something breaks, then they complain when ford knock back ther warranty claim. I guess its the same as ford sending out employees to track days to note down rego and VIN numbers. I guess he has no-one else to blame but himself. He made the statement in the first place.

Gee mate, that's a bit harsh. :nutsycuck I can understand Ford denying warranty for mods, but because you thrash the car?? Where is point where normal driving becomes thrashing? If you can't drive the engine high up in the rev-range, why don't they rev-limit engines at 2500rpm?

I think Ford's just making themselves look stupid. They make a turbo 6 that puts out 240Kws, the sole purpose of the car is to appeal to the speed freak market, but sh*t no, you can't thrash it.

[RSgerry]

the XR6Turbo is built, marketed and sold as a performance car. that alone would shoot ford down in court. if ford dont want to honour claims, then they should drop the whole "XR" thing and stick to building taxis. these cars were bought to be driven hard. i know the warranty usually states that it only covers normal wear and tear, but you would expect the definition of normal to be different between an XR and a non XR.

[geckoGT]

Originally Posted by RSgerry

the XR6Turbo is built, marketed and sold as a performance car. that alone would shoot ford down in court. if ford dont want to honour claims, then they should drop the whole "XR" thing and stick to building taxis. these cars were bought to be driven hard. i know the warranty usually states that it only covers normal wear and tear, but you would expect the definition of normal to be different between an XR and a non XR.

I agree, surely normal wear and tear on a performance car is performance driving. Ford consider it a performance car, so do the insurance companies, food for thought. It really is a battle of definitions.

[EA2BA]

I read it on the internet so it must be true !

I could say that I redline my brand new BA every single day from cold when I start it up, I said it but I could be bragging for the hell of it.

Next if you state you did 200kph down the Monash the police will fine you cause its on the internet.

If the internet is being used to justify a knock back on warranty then what hope does the world have.

[dzynafalcon]

big businesses these days are no longer in the business of providing quality goods and services. the focus has shifted from customer satisfaction to shareholder-wallet-lining. calling FordCare a "customer service" is bullcrap.
If something breaks as a direct result of poor manufacture, then it should be covered by warranty. But if it breaks due to driving style, then it all comes back to the customer.
Whatever happened to customer relations? Gone are the days of the two golden rules of business:
1. The customer is ALWAYS right
2. If the customer is wrong, refer to rule number 1.

[Psycho Chicken]

What a complete load of tripe. It's blatently obvious it's not his fault it's blown up. He's clearly stated if they prove he did it he'll pay up, yet they don't offer any proof.

[qwigybo]

bunch of ****ers ford are turning into... really putting me off buying a new xr6t this year. might go one out of warranty and get the gearbox strengthened along with everything else :