2011 Ford Focus Sport, Transmission Shudders :(

[Victor1]

Yes the gearbox is different and they drive great.
I thought I was going to go the manual but after driving the auto I was impressed so much I bought 1 but still waiting

[FERG_51]

New Focus has a normal auto trans and drives beautiful and has more power. I'm very happy with my 2013 manual Focus but wouldn't hesitate to buy a current auto car.

[jacksparrow]

Thank you, I hope it restores some faith in Ford.....

[Victor1]

Originally Posted by jacksparrow

Ford recently offered me a 2016 Focus Trend. They want my faulty shuddery 2012 Fiesta Zetec and $14.000 !! My Fiesta has done 30.000klm, it is going to have 3rd Transmission fitted, by Ford. Still shudders and pig roots ! Not happy with my faulty car or offer!
For interest sake, I was told there is now a different Transmission fitted in the 2016 Focus, that will not have these issues. True ? I would love a quick response if someone could please. Or anyone own one ? So disappointed with Ford :(

Was this offer from the ford dealership or from ford Aus?
To me it sounds like a stock sorta deal not even a loyalty deal.
Do you have a case number?

[matrx7]

there's no way I would be paying $14k to replace your faulty car, I'm currently going through this all with my partners fiesta she bought the car new in 2011, problem is she complained about the transmission at her first service and was just told "that's how it is and the car is just getting used to the way you drive" since then there have been ongoing issues but she's just been shrugging it off as a it being "just the way it is" , now with the class action going on, its obvious there are problems everywhere. Here's hoping ford come to the party.

[Top_Ghia]

Originally Posted by matrx7

there's no way I would be paying $14k to replace your faulty car, I'm currently going through this all with my partners fiesta she bought the car new in 2011, problem is she complained about the transmission at her first service and was just told "that's how it is and the car is just getting used to the way you drive" since then there have been ongoing issues but she's just been shrugging it off as a it being "just the way it is" , now with the class action going on, its obvious there are problems everywhere. Here's hoping ford come to the party.

What exactly are her ongoing issues?

[Hemihunter]

Ford CRC also offered my wife a new car at a cost... when she was trying to solve the issues on her Focus.

[marco_b]

Slightly off topic I guess but does the DSG in a VW Golf GTI suffer from the same problems or is this issue just a Ford problem. Thanks in advance.

[vztrt]

Originally Posted by marco_b

Slightly off topic I guess but does the DSG in a VW Golf GTI suffer from the same problems or is this issue just a Ford problem. Thanks in advance.

Same supplier. Very similar system. They will move away from these after the headachesbits been causing.

[murcod]

Originally Posted by marco_b

Slightly off topic I guess but does the DSG in a VW Golf GTI suffer from the same problems or is this issue just a Ford problem. Thanks in advance.

OMG. Volkswagen DSG issues have been all over the news for many years now. They're supposedly fixed on new models but on the Golf forums you still get people having problems.

(I avoided any type of DSG box and went with a traditional auto for that very reason.)

PS: Avoid CVT's as well.....

[SpoolMan]

Originally Posted by marco_b

Slightly off topic I guess but does the DSG in a VW Golf GTI suffer from the same problems or is this issue just a Ford problem. Thanks in advance.

They did a blanket recall removed all synthetic oil and refilled with a mineral based oil.

[marg99]

VW said to me the synthetic oil caused electrical component failure in the transmission.
Probably like the 1990 commodores that used the wrong factory coolant mix and cause corrosion until they changed it.

[Pursya]

I didn't see this anywhere, though I didn't read all 15 pages.
http://www.motoring.com.au/ford-unde...action-102268/
This is a class action for all those with these auto transmissions
As it looks like there is no resale value as the trade know all about the issues, then it may be the only viable alternative.
I know the link says May, but this action is just beginning in court so I reckon you can still get into the group.

*edit* here's the link to at least be informed;
http://fordclassaction.com.au

*edit edit* make sure you read and understand this page;
http://fordclassaction.com.au/faq/
Particularly the Win/lose sections and the sections 8&9.
They are lawyers after all.

[SpoolMan]

As posted in the class action thread.
The key to a refund.
http://www.news.com.au/technology/in...a69a8e4eb0cf5e

[alokin123]

has anybody else recently got a letter from ford about a software update required to the computer chip inside the TCM needing to be done?

[Top_Ghia]

Originally Posted by alokin123

has anybody else recently got a letter from ford about a software update required to the computer chip inside the TCM needing to be done?

Yes there is a new calibration out. However, depending on what calibration is in yours, it won't make it drive any differently or smoother. This calibration is to allow the tcm to identify and store faults faster to help diagnose any drivability issues that may occur. It has nothing to do with clutch shudder.

[SpoolMan]

Originally Posted by alokin123

has anybody else recently got a letter from ford about a software update required to the computer chip inside the TCM needing to be done?

post 223 in the class action thread.
http://fordforums.com.au/showthread....1451203&page=8

[Adamz Ghia]

As of the middle of November we will be up to clutch number 4, with the last 3 services requiring new clutches. We will be discussing with the dealership about getting mum into a new Focus when it's fitted.

[GTLEGEND]

There is a new level clutch now released for these vehicles, unless there is oil contamination it should sort out most of the concerns with the abnormal shuddering..

[kevino]

What?
Are you saying this will fix all the problems.
When it did it come out?
We had clutch number 3 inserted about 6 weeks ago 3 clutches in 52000 they die at about every 16000kms.

[KosCo]

Originally Posted by GTLEGEND

There is a new level clutch now released for these vehicles, unless there is oil contamination it should sort out most of the concerns with the abnormal shuddering..

Just following up on this. Have a new LZ now but also still have the LW too. The LW is running fairly well with the gearbox. To get the new level clutch, I presume it has to go in and get the old clutch removed? Do you know if you can just go in and request the new clutch?

[KosCo]

Hi all - have just got our new LZ Focus Titanium with the Tech pack. Had it for a couple of days and it seems to be really good.
Ok - 2 questions that some may have an answer for --

Question 1 - as per page 40 of the Owners Manual, the car is supposed to have autolocking of the car doors when the car is traveling. Mine do not seem to be working and have been through the instructions on page 40 to activate this without success Any help here much appreciated.

Question 2 - The sat/nav - when I add a new address to the Favorites, it just adds it to the end of the list. Therefore the Favorites list is not in any sequence beyond the order as they were added. The Sync system in the LW Focus would always arrange the Favorite list in alphabetical sequence and thus helped make it easier to find a particular Favorite. The Sync 3 Favorite system seems to be a step backward with an unsorted list and makes it painful to find a particular favorite. Any comments or solution on this?

[KosCo]

Just realised that I put the previous message in here - have now put the questions in the LZ Focus Thai Model section.

[GTLEGEND]

Originally Posted by kevino

What?
Are you saying this will fix all the problems.
When it did it come out?
We had clutch number 3 inserted about 6 weeks ago 3 clutches in 52000 they die at about every 16000kms.

From what I understand it will fix 99% of the clutch shudder issue. It has a higher heat resistant material on the clutch to prevent slip when the clutch gets hot. Note if you have oil contamination it wont make any difference...

It came out about a month ago..

[GTLEGEND]

Originally Posted by KosCo

Just following up on this. Have a new LZ now but also still have the LW too. The LW is running fairly well with the gearbox. To get the new level clutch, I presume it has to go in and get the old clutch removed? Do you know if you can just go in and request the new clutch?

To get a new level clutch, your vehicle has to have a clutch shudder with a slip ratio greater than 250 RPM between 1st and 2nd gears. They will not replace it for no reason and why would you. If you are having no issue with clutch shudder than best leave it alone.

[Alpha_omega]

Originally Posted by Alpha_omega

I thought it could be the TCM, will only know when the codes are scanned, where does it say about the 10 year warranty for this, the warranty extension from ford talked about only the clutch and seals.

I emailed ford and advised them to work with the dealer and they promptly called me up and have assigned someone to follow up on this, they will call the dealer and follow up once they diagnose the fault. (The lawsuit must be making them act extra nice)

Let see how this plays out.

Its been a while, but an update on this, the TCM was faulty and they replaced it on the same day, Ford HQ followed up the next day to make sure everything was fine, so far its been going good, the service manager was saying there was two other cars on that same day with TCM Issues as well.

[SpoolMan]

Originally Posted by GTLEGEND

If you are having no issue with clutch shudder than best leave it alone.

It will only be a matter of time, if it was my car I be pushing for the replacement.

[vztrt]

Originally Posted by Alpha_omega

Its been a while, but an update on this, the TCM was faulty and they replaced it on the same day, Ford HQ followed up the next day to make sure everything was fine, so far its been going good, the service manager was saying there was two other cars on that same day with TCM Issues as well.

Yours a diesel?

[Alpha_omega]

Originally Posted by vztrt

Yours a diesel?

Petrol

[kevino]

Originally Posted by GTLEGEND

From what I understand it will fix 99% of the clutch shudder issue. It has a higher heat resistant material on the clutch to prevent slip when the clutch gets hot. Note if you have oil contamination it wont make any difference...

It came out about a month ago..

I think that the reason the clutches die is that get oil contaminated.
So unless they have a permanent fix on oil getting on the clutches won't this new clutch die as well?