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Old 20-02-2006, 06:52 PM   #31
mik
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mine came from a another dealer (costanzo suzuki) but they deserve a rating i guess, sales 6 service and warranty 2 excellent thread 64 compact, maybe we could make this an on going thing to see if the lower performing ones pick up there act.
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Old 20-02-2006, 07:04 PM   #32
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Quote:
Originally Posted by LTDHO
Most DP's are sooks. I have to deal with them daily!!

C&P I would never go to, very dirty players
How so? You talking as a private buyer, fleet, mechanic, panel beater??
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Old 20-02-2006, 08:16 PM   #33
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: Nova Ford caboolture ....... waste of good puke really.
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Old 20-02-2006, 09:11 PM   #34
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Duhig Ford service dept: ИИИИheads!
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Old 20-02-2006, 09:17 PM   #35
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Peter Warren Special - 9 - high score thanks to RATT ;)
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Old 20-02-2006, 09:24 PM   #36
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Quote:
Originally Posted by chippitydip
Surfside Ford, Miami, Gold Coast = 8
Only an 8?? I'd definitely have to give them a 10, nothing is ever too much trouble for them and you get treated like a real person, not like just another customer buying a new car. Don't know how many people I've confused cause I've been sitting behind a desk looking like I own the place .


Quote:
Sunshine Ford, Southport, Gold Coast = 2.5

Have never dealt with them, but from what I've heard about them would probably give them a similar score.
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Old 20-02-2006, 09:29 PM   #37
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Strapp Ford Burwood 10
City Ford Melbourne 8
New Oak Ford 7
Cheers John
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Old 20-02-2006, 09:44 PM   #38
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SINCLAIR FORD +8 THE FIRST TIME
-10 THE SECOND TIME
An Overall Score of..... -2
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Old 20-02-2006, 11:39 PM   #39
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Rod Lawrence Ford (not there anymore) = 8 (Excellent service ... one little problem with them ... but it wasn't major though .. all sorted at the time)
Phil McCaroll Ford Camden = 5 (Average ... nearing on poor)
Sinclair Ford Penrith = 9 (They have been pretty damn good ... but not 100% perfect)
Winford Ford Windsor = 10 (Thank goodness they are close to me)
PW Ford Smithfield and Warwick Farm (Parts dept) = 10 Excellent
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Old 20-02-2006, 11:45 PM   #40
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Quote:
Originally Posted by TURBOTAXI
Heyer Ford Dubbo -0.5 to 0 depending on my mood.
Charging me $92 for a quote - they can get knotted.
That is criminal. A quote for a Ford. What do they think they are selling? What jerks, hope their business goes bust!!!!!!!!
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Old 20-02-2006, 11:46 PM   #41
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Gorrells = 7
Harrison Ford = 8
City Ford = 0
Bayford = 9
MacKenzie Ford = 5
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Old 21-02-2006, 04:12 PM   #42
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Thomson Ford Paramatta, a genuine bloke who tells it the way it is.
A Polites. 10/10. the dope who gave him a 1 must be loopy.
Have never seen him do the wrong thing. Makes me wonder what the bloke did who rated him a 1.
Any chance of a Story?
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Old 21-02-2006, 04:15 PM   #43
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Read these often but never really post.
Have to ask Rapid Xr8 what Thomsons did to him?
Or is he just wingeing in anonimity because he did not get his way on a warranty claim?
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Old 21-02-2006, 05:28 PM   #44
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Titan Ford Perth Sales 5 service 1
Lynford Perth Sales 10 service 2
Seaview Ford Perth Sales? service 5
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Old farts on the other hand are self centred, obnoxious, obtuse individuals who do not care about anyone but themselves and believe the world owes them.

"Old fartism" like "young d!ckheadism" is an attitude and lifestyle choice......

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Old 22-02-2006, 12:26 AM   #45
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i am very supprised at some of the low scores. and we all own Fords, how many ford owners did the Dealer Principles turn over th the DARK SIDE?? I think Dealers should see this thread and wake up. I work on the assumption that all a customer wants is good service and their car fixted. nothing else i believe the customer comes to me because he likes to deal with me, therefore i appriceate them coming so i can help them. Wake up Ford Dealers and fix this bad service problem. or you will be no 6 in sales!!!
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Old 22-02-2006, 12:39 AM   #46
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Used Cars 8 almost too helpful but I did end up buying my Typhoon off him.
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BBF MtGravatt 9 Took the Typhoon to them for waranty work and were only curteous and prompt in fixing the problem ( busted potentiometer in the accel peddal ) and even when this fixed it called me back to fit a new throtle position sensor they ordered. On top of that when she goes in for service they are going to do paint waranty on the Brake Caliper and rear spoiler. Great service
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Old 22-02-2006, 12:58 AM   #47
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Costanzo Ford: -10
Jefferson Ford: 7
Bayford Preston: 8
Bayford Epping: 8
City Ford: 3
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Old 22-02-2006, 01:14 AM   #48
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Quote:
Originally Posted by RAPID XR8
Thompson Ford Parramatta NSW 1 (and lucky to get that)
Seconded but only the service department. When it came to buying the car they where very nice and was very easy to get dealer delivery and on road costs down to nothing. They even let me take her home before the release date.

But once it came to the service department they truly do suck. I booked in at 11 and everything was fine but once I turned up at 11 they refused the take the car and said they were about the close claiming i was sceduled in at 9 so after much yelling it was reorganised to 9 the next week. I get a call the day before the service to double check the time but they claim im down for 8. After getting the car back it was easy to see they loved playing around with the sound system and pushing the speakers well past their normal limits and the oil they used was wrong.

8/10 for the sales staff
-10/10 for the service staff
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Old 22-02-2006, 02:00 PM   #49
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I know there is Titan Ford in Sydney and a Titan Ford in Perth. I thought that Ford would not let two dealerships have the same name. Odd that.
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Old 22-02-2006, 04:54 PM   #50
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Quote:
Originally Posted by chief
I know there is Titan Ford in Sydney and a Titan Ford in Perth. I thought that Ford would not let two dealerships have the same name. Odd that.
I hope Titan Ford in Sydney is better than Titan Ford Perth
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Originally Posted by flappist
Old farts on the other hand are self centred, obnoxious, obtuse individuals who do not care about anyone but themselves and believe the world owes them.

"Old fartism" like "young d!ckheadism" is an attitude and lifestyle choice......

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Old 22-02-2006, 05:32 PM   #51
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Quote:
Originally Posted by chief
I know there is Titan Ford in Sydney and a Titan Ford in Perth. I thought that Ford would not let two dealerships have the same name. Odd that.
Why not?
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Old 22-02-2006, 09:41 PM   #52
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Tilford -10 at least they're consistantly shocking...
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Old 22-02-2006, 09:50 PM   #53
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Quote:
Originally Posted by vztrt
How so? You talking as a private buyer, fleet, mechanic, panel beater??
Fleet.
Quote:
Originally Posted by BIGBIRD
Costanzo Ford: -10
Jefferson Ford: 7
Bayford Preston: 8
Bayford Epping: 8
City Ford: 3
I have never delt with Costanzo, but if they are as good as 10/10 then they will have a go. I'm very hard to please.
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Old 23-02-2006, 02:22 AM   #54
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Quote:
Originally Posted by LTDHO
Fleet.


I have never delt with Costanzo, but if they are as good as 10/10 then they will have a go. I'm very hard to please.
I think he meant minus 10
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Originally Posted by flappist
Old farts on the other hand are self centred, obnoxious, obtuse individuals who do not care about anyone but themselves and believe the world owes them.

"Old fartism" like "young d!ckheadism" is an attitude and lifestyle choice......

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