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The Bar For non Automotive Related Chat |
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#31 | ||
IWCMOGTVM Club Supporter
Join Date: Sep 2005
Location: Northern Suburbs Melbourne
Posts: 17,798
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I noticed I get a little narky when I call 5 days in a row because the same mob can't get their act together and constantly keep lying or won't call you back. Oh well I guess you would when you ordered 3 weeks ago, you can't go through someone else and you have higher management breathing down your neck about it...oh well.
Normally I work with going through another supplier/contractor. Poor acting companies find out very quickly how they lose business with me and how good customer service can increase their revenue.
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Daniel |
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#32 | ||
FF.Com.Au Hardcore
Join Date: May 2010
Posts: 1,573
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I wish people were more kinder and helpful. we'd be alot less stressed out and annoyed all the time. hate the rude service alot of places give you now days
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#33 | |||
Banned
Join Date: Apr 2009
Posts: 598
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Quote:
Don't worry, I never fall for the same crap service twice. "customer service" ain't customer service at all in most places. More like "phone screening and complaints dept due to our loser of a product failing due to poor workmanship and misrepresentation of manufacturers claims". If you hear complaints all day long and think it's the customers fault then you are part of the problem. |
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#34 | |||
Banned
Join Date: Apr 2009
Posts: 598
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Quote:
Or maybe just say..."our service is great, we lie to you, ignore your calls and tell you that you complain too much, then we tag you with the rude label when you say enough is enough" |
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#35 | ||
FF.Com.Au Hardcore
Join Date: Nov 2010
Location: USA
Posts: 1,131
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I think management needs to pay attention to feedback and complaints, and move employees who can't deal with the public to positions where they don't need to. Not saying they should lose their jobs, but if their position IS customer service then that employee should be friendly, helpful, and be able to problem-solve and work with the public.
I.e. that rude guy who still works in the supermarket near the uni I went to. I used to avoid running into him when I checked out. |
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#36 | ||
territorytx
Join Date: Mar 2006
Location: sydney
Posts: 87
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Work in overnight transport, always get a few people whinge/scream to you as a driver that the freight has taken a week to get from syd-mel show them that it was dispatch yesterday then they shut up. I think alot of people over promise for work/sales then cant deliver on what they promised.
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#37 | |||
FF.Com.Au Hardcore
Join Date: Jan 2012
Location: outback S.A...hiding in a workshop
Posts: 3,513
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Quote:
oh dear!!!!!!.....so many answers, so little time!!!!! where's that joke section.....
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--------------------------------------------------------------- G'day....I'm Dave, ...everyone calls me Poppa,..05.. B.A. Fairmont mark II... may your day's be filled with smiles, your life be filled with love, may your children know nothing but happiness and joy, cherish the memory of those who strove before us for they cleared the way, spare a thought for those who serve we owe so much to so many, life and the freedom to enjoy it is a special gift that can be taken away far too soon! |
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#38 | ||
Adapt or perish...
Join Date: Jan 2005
Location: Dip!@#$
Posts: 7,954
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I work in helpdesk support.
Don't anyone complain to me about customer service issues from either party.
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Carless
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#39 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 12,077
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Rude people....
A rude person is defined by their attitude to others regardless of any other consideration. When I was first starting out my father gave me some very good advice: "When you first meet someone watch how they interact with others especially service workers such waiters or till operators. If they treat these or others with contempt or derision then they are not good people and should be avoided as they will tend to be false and self serving." That was 35 years ago and so far has been completely true on every occasion. Rudeness is also contageous. If you are rude to someone then they will often be rude back. It takes a mature personality to set aside how you are being treated and treat the other in the way you would like to be. Should you find you are often being treated rudely by others you may find the problem is in your mirror. Of course if you are an arrogant self serving rude misanthrope who believes you are superior and the whole world is here just to serve you then you have the right t be like that and luckily the more interaction you have with everyone else the more obvious your true self becomes..... |
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#40 | |||
Virtuous Bogan (TM)
![]() Join Date: Jan 2005
Location: TAS
Posts: 27,559
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Quote:
I am so sick of people being rude for no reason at all...I dont care what is happening at home when you are out in public and people are giving you a service etc then being polite should be standard, not some kind of chore. Most of the time the rude people in this world shut up pretty quick when someone says something to them in public. They know (generally) that they are being rude and once they are put in there place then they back down quickly. I dont do it in a way that is aggressive, more passive aggressive I guess, a friendly reminder. Really simple stuff like leaving shopping trolleys in aisle...I mean sure someone gets paid to get them but some people leave them right in the middle which blocks people. Or people pushing in line at the deli..etc...Im making the world a better place, one bogan at a time...LOL Im not perfect thats for sure, but these days I have my kids with me to and I dont like them seeing other peoples bad habits, or just plain rudeness for other people. Dont even start me on public swearing!
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Last edited by flappist; 28-02-2012 at 12:28 PM. Reason: you know better than to invoke the swear filter |
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#41 | ||
The one and only
Join Date: Dec 2004
Location: Carrum Downs, Victoria
Posts: 9,053
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I deal with these people daily. People expect everything for nothing now days and if you don't provide that, you will know why.
Everyone has a sob story, why they are worse off than anyone else. Why I should give more than they should have..
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1992 DC LTDHO 360rwkw built by me Tuned by CVE Performance Going of the rails on a crazy train Other cars include Dynamic ED Sprint, Dynamic DL LTD, Sparkling Burgundy DL LTD, Yellow, Red & Blue XB sedan & Black XB Coupe
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#42 | ||
FF.Com.Au Hardcore
Join Date: Jan 2012
Location: outback S.A...hiding in a workshop
Posts: 3,513
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hey miss_xr6......how are you feeling today!........better I hope!
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--------------------------------------------------------------- G'day....I'm Dave, ...everyone calls me Poppa,..05.. B.A. Fairmont mark II... may your day's be filled with smiles, your life be filled with love, may your children know nothing but happiness and joy, cherish the memory of those who strove before us for they cleared the way, spare a thought for those who serve we owe so much to so many, life and the freedom to enjoy it is a special gift that can be taken away far too soon! |
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#43 | ||
FF.Com.Au Hardcore
Join Date: Mar 2006
Posts: 3,910
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3 shops this morning 3 bunches of rude people. Its so simple. If you don't like or want to serve customers then GET OUT OF CUSTOMER SERVICE!!!
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#44 | ||
FF.Com.Au Hardcore
Join Date: Jul 2010
Location: NSW
Posts: 4,324
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I was just in the USA and I noticed most people in Los Angeles were very friendly, while most people in New York were very rude.
Such a massive difference between these two places. |
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#45 | |||
TuRbO
Join Date: Sep 2008
Posts: 254
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Quote:
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Noise does not = Power |
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#46 | |||
Banned
Join Date: Apr 2009
Posts: 598
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Quote:
LOL...how can anyone throw things at "customer service" when half the time they are located in the Philippines or India? |
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#47 | |||
Mr Hoon
Join Date: Jan 2012
Location: Sydney
Posts: 450
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#48 | |||
Mr Hoon
Join Date: Jan 2012
Location: Sydney
Posts: 450
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Quote:
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#49 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Melbourne, Australia
Posts: 2,602
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When you're dealing with difficult people, just imagine a beautiful forest, trees for miles, a pristine stream with cool, crystal clear water and if you concentrate hard enough, you can see the face of the person giving you all that stress under the water as you hold them underwater and drown them.
Doesn't that make you feel better already?
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#50 | |||
FF.Com.Au Hardcore
Join Date: Jul 2010
Location: NSW
Posts: 4,324
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Quote:
Everyone drives flat out most of the time. The only time they don't is when its grid lock, which seams to be half the day. The average driver changes lanes 8 times a minute because they need to be at the front and indicators are yet to be introduced to cars sold in LA. |
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#51 | ||
FF.Com.Au Hardcore
Join Date: Nov 2010
Location: USA
Posts: 1,131
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I don't know if this is true, but some people say that those in warmer climates (closer the equator) are friendlier and warmer people. Well, that's what I heard.
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#52 | |||
FF.Com.Au Hardcore
Join Date: Nov 2010
Location: USA
Posts: 1,131
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Quote:
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#53 | |||
Banned
Join Date: Apr 2009
Posts: 598
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Quote:
At least they have proper transit lanes, trucks not allowed in fast lanes, no speed cameras, and they they actually pull over when not overtaking. Don't be rude to them on the road though...they all got guns...LOL |
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#54 | |||
FF.Com.Au Hardcore
Join Date: Jan 2005
Location: Perth WA
Posts: 1,204
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Quote:
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#55 | ||
FF.Com.Au Hardcore
Join Date: Oct 2006
Location: newcastle
Posts: 1,201
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Don't be rude to them on the road though...they all got guns...LOL[/QUOTE]
lol, Isn`t it funny how people become so nice with a loaded 45 in their face!(joke haha): ![]() ![]() Well if it makes any difference Miss Xr8 you have a wonderful day ![]() ![]()
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Never drive faster than your guardian angle can fly but fast enough so the devil don't catch you! |
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#56 | ||
FF.Com.Au Hardcore
Join Date: Feb 2010
Location: Sun City, North Australis
Posts: 4,274
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Come meet my "housos" next door... I'll show you rude... inconsiderate, alcoholic, hypocritical, bogans all in one.
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You've seen it, you've heard it and your still asking questions?? Don't write off the Goose until you see the box going into the hole.... |
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#57 | |||
FF.Com.Au Hardcore
Join Date: Jul 2010
Location: NSW
Posts: 4,324
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Quote:
Leaving LA towards Vegas in the carpool was was great. Speed ranging from 70-90 mph and I still didn't catch up to the Escalade in front of me. Still had cars coming up behind me every now and then. My Weapon of choice ![]() |
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#58 | ||
FF.Com.Au Hardcore
Join Date: Aug 2008
Location: Brisbane, Qld
Posts: 3,321
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Another rude person experience that came back to my mind was during my tertiary education days when I was doing a pre-apprenticeship automotive course. There was this one guy who appeared to be a very bright performing student but he loved to act like he was a cut above the rest.
He would always talk down at other students and make himself appear to the only one who had any idea about cars, although it became clear over time that he was no expert and that there were simple things that he didn't know. I would mind my own business but he seemed to have a bone to pick with anyone who he felt wasn't intellectual like him. I'm not the only one who thought he was a ******** after completion of the course, another guy who I ended up seeing again later on also noted how this guy liked to one-up himself in a conversation. |
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#59 | |||
Fixing Ford's **** ups
Join Date: Feb 2009
Location: In a house
Posts: 4,759
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Quote:
In customer service, a customer can be rude, but you're surposed to cop it on the chin and smile. NOT be rude back. First step is try being nice to them. If that fails, switch off and leave them have a rant and rave. Then, when they walk out the door, still smile and say "have a nice day". Some it upsets more, but it's still avoiding being rude to them. BTW, I deal with some absolute pig of people. First impression is to snot them, as they treat you like a piece of garbage beneath their feet. Nothing to do with who you are....it's more to do with them being in a position of power (ie money has gone to their head). So it's got nothing to do with your mirror theory.
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A wheel alignment fixes everything, when it comes to front end issues. This includes any little noises. Please read the manual carefully, as the these manufacturers spent millions of dollars making sure it is perfect.....Now why are there so many problems with my car, when I follow the instructions to the letter?....Answer, majority rules round here Lock me up and throw away the key because I'm a hoon....I got caught doing 59 in a 60 zone |
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#60 | ||
FF.Com.Au Hardcore
Join Date: Jan 2005
Location: Perth WA
Posts: 1,204
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It sorta does though svo supporter. What your talking about is people attitude. If someone goes around with the mindset that all this money make me powerful and treats others as garbage, they will rub them up the wrong way all the time, if they looked in the mirror as flappist suggested, they will find it's their attitude thats in fact the problem.
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