Jeep Introduce 5 Year Warranty 5 Year Capped Price Servicng ..

[Bossxr8]

Originally Posted by dunga

Check out vfacts it tells the whole story. jeep sales are going south in a big way for whatever reason.They have to do some sort of sale incentives or they will be non existent in a few years . Maybe they are paying the price for how they treat their customers its no secret . All cars have problems its how the problems are addressed buy the dealers and the parent company that will determine repeat business.

Sales have halved for Jeep. It's not hard to see why, reliability is awful, customer service was even worse. Word spreads fast and their reputation is in the gutter.

Yes every manufacturer has lemons, but in Jeeps case they have way more than anybody else, and the way they dealt with it in the past was a disgrace.

[Itsme]

Originally Posted by csv8

But, have they done anything about the spare parts prices?? Spare parts prices are ridiculous...

For many years spare parts prices for any brand vehicle is ludricous, we all know this for fact!

[Paull]

Originally Posted by Kieron

With this announcement, they are stuffing about with the capped price servicing.
http://www.caradvice.com.au/525974/j...ntee-launched/

This report for instance mentions 12month/20,000K servicing intervals for the Diesel GC, their online pricing guide diesel at 6month/12,000 and a major service At 24 month/48K for $695 (24month/40K major was $954) last week but this week, it's now 24month/40K and $1,195, minors are now $565, where $431, damn steep hikes, maybe it pays for that extended warranty!

I have a 2016 Toyota LC200. Capped price service is $220 for each 6 monthly service. This came without having to pay "extra" for a 'special care plan'.

[dunga]

Originally Posted by Paull

I have a 2016 Toyota LC200. Capped price service is $220 for each 6 monthly service. This came without having to pay "extra" for a 'special care plan'.

That's because they wont go 12 months without running out of engine oil .

[mike_nofx]

Originally Posted by Paull

I have a 2016 Toyota LC200. Capped price service is $220 for each 6 monthly service. This came without having to pay "extra" for a 'special care plan'.

But it cost twice as much as a Grand Cherokee didn't it?

[Franco Cozzo]

Originally Posted by Bossxr8

Sales have halved for Jeep. It's not hard to see why, reliability is awful, customer service was even worse. Word spreads fast and their reputation is in the gutter.

Yes every manufacturer has lemons, but in Jeeps case they have way more than anybody else, and the way they dealt with it in the past was a disgrace.

They're the biggest piece of crap on our roads equal with Volkswagen.

We've had a few Grand Cherokees come in with electrical issues with the suspension setup and they're still under warranty.

If Jeep and VW ran a restaurant it'd have 5 star reviews on Google and Facebook but you'd go in and order the 3 course main at $300 and get crap on toast covered in sprinkles for all 3 courses, the presentation of it would be so great you'd eat it up with a big brown grin and tip the chef, then give them a 5 star review on Facebook and Google.

[dunga]

Maybe jeep can build aeroplanes with Volkswagen engines and Samsung batteries. Now there is something to talk about.

[mike_nofx]

Originally Posted by dunga

Maybe jeep can build aeroplanes with Volkswagen engines and Samsung batteries. Now there is something to talk about.

And Ford can design any necessary bushes, ball joints, rotors and take care of crash safety?

[dunga]

Originally Posted by mike_nofx

And Ford can design any necessary bushes, ball joints, rotors and take care of crash safety?

Don't forget the transmissions special mention the 6r80 and extra special the fantastic dual clutch masterpiece

[Paull]

Originally Posted by mike_nofx

But it cost twice as much as a Grand Cherokee didn't it?

I think you'll find that they either just under or more. Looking at their website, they are going from $85K to $98K so they are certainly not cheap.

[.:4:.]

Considering the issues with that come up within a 3 year warrenty, jeep mechanics will have to all go on a course to talk bull, and lie hard to deny warrenty. To the extent of claiming the electric windows don't work because they were never designed to go down and the customer put them down.... they should have adopted the lotus approach. Once it leaves the driveway, it's the owners problem. I do work for a guy who had an evora for 3 months. He only drove it for 2 weeks and the rest of the time it was at the dealer with most the repairs costing him. Then he traded it for an evora s. Similar story.

[mike_nofx]

Originally Posted by Paull

I think you'll find that they either just under or more. Looking at their website, they are going from $85K to $98K so they are certainly not cheap.

For the equivalent model Grand Cherokee? I don't think so.

[psychoticgroove]

Current daily is a current model Jeep GC SRT under warranty. Prior to that, was a 2013 300 SRT.
Fixed under warranty 300 SRT:
- Carbon fibre trim
- Bluetooth module
- Water pump
- Side mirror cover gap in plastic
- Exhaust rattle
- Sunroof rattle
- External temperature sensor
Post selling the vehicle, the new buyer kept in touch (since i told him that some items replaced as part of warranty were still under the mandatory 3 year warranty) and more carbon fibre trim was starting to delaminate. Some has been covered (since already replaced once less than 3 years ago) and others not. Parts prices are ridiculous!

Fixed under warranty- Jeep SRT
- Centre bearing replaced.
- Leather dash replaced.
- Faulty oil pressure sensor.
- Adjustable suspension dampers
- Aircon software error
- Transmission recall (probably a Klingon inside job)

Currently booked in to go for more work:
- Misaligned driver door panel and rear boot (uneven gaps)
- Exterior fender trim delaminating
- Carbon fibre trim starting to delaminate.
- Sunroof sunshade lining slips off left track sometimes

Build quality- vastly superior to my wife's diesel Territory (or my previous Falcon FF6) which is literally falling to bits!
Customer service- surprisingly adequate
Fun factor- insane!
Overall rating- Issues have been an annoying inconvenience, but i look forward to driving my car everyday. Will definitely be opting for the 'There and back' warranty extension if offered to all Jeeps currently under warranty.

Would i buy another: 100%!! Hellcat, come at me bro!

[DK30RB]

Originally Posted by dunga

That's because they wont go 12 months without running out of engine oil .

I've got a 2016 LC200, have lost no oil between services. 20,000km on it now.


2011 - 2016 LC200
80,000km.
No warranty issues - just a service every 10,000km

2016 LC2000
20,000km
Stitch came loose on the rear seat leather trim. Fixed at first service.

Big difference to the Jeep warranty list in the post above.

[Kieron]

Originally Posted by Franco Cozzo

They're the biggest piece of crap on our roads equal with Volkswagen.

We've had a few Grand Cherokees come in with electrical issues with the suspension setup and they're still under warranty.

What were the issues and why would they be not taking them to Jeep under warranty to resolve Franco?

[jgmdat]

Originally Posted by Kieron

What were the issues and why would they be not taking them to Jeep under warranty to resolve Franco?

Was thinking the same thing