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The Pub For General Automotive Related Talk |
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11-07-2011, 04:12 PM | #61 | ||
as in chopped
Join Date: Jun 2007
Posts: 1,991
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^ that's good news, my mate is owed around 10g from them (mongrels). I wonder if he got the same call ?!!
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-> Reading this signature was pointless <- |
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11-07-2011, 04:22 PM | #62 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,922
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Quote:
Q Ford took over Bremer. Denmac should be alot better to deal with under their new arrangement. |
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11-07-2011, 06:51 PM | #63 | |||
FF.Com.Au Hardcore
Join Date: Sep 2008
Posts: 684
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Quote:
new cars have no margin, basic RRP the dealer might make $1700 a car minus the salesmans pay, pre delivery, and what every you screw them down at sale. All that burn the brand with threads like, my brembos make noise in reverse and Ultra tune saves me M O N E Y money this is what happens. People that buy a car and only take it to a dealer for warranty work, cost that dealer money. So let this dealer be a warning, If you think ford have charged you to much for a service, or you need to winge about you warranty work, or "common problems" on a public forum, think about who "guests" might read into your complaining and how it effects the brand. Ford isnt reading your complaining on here but Im sure alot of would be customers are, THINK. |
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11-07-2011, 07:11 PM | #64 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,308
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I live near the new Denmac, but my two Fords have a Harrier Warranty and services are $195 every 6 months. I didn't buy my Fords from Denmac as they couldn't match the deal I got from my buying dealer. Otherwise I would have them serviced there.
Wouldn't go near Ultra Tune with a 10' barge pole....
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CSGhia |
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11-07-2011, 07:14 PM | #65 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,922
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Quote:
I assume the above is directed at me?? Lol I used my local dealer for the last 9 years until they kept damaging the car and breaking things.. Then I gave up... So which dealer do you work for |
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11-07-2011, 07:24 PM | #66 | |||
FF.Com.Au Hardcore
Join Date: Sep 2008
Posts: 684
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Quote:
At $400 a year for servicing, your paying more than a ford service normaly 15,000kms or 1 year, and that $195 doesnt cover major services, if you only ever get those services than your plugs, brake fluid, coolant, fuel filter, airfilter will never be changed. Seem like a pretty bad deal to me, but the used car sales man didnt tell you that. He would of said something along the lines of, Comes with full 3 year 150,000km warranty you just have to service it with our agents for only $195 every 6 months. |
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11-07-2011, 07:27 PM | #67 | |||
FF.Com.Au Hardcore
Join Date: Sep 2008
Posts: 684
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Quote:
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11-07-2011, 07:33 PM | #68 | |||
FF.Com.Au Hardcore
Join Date: Feb 2005
Posts: 1,451
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We are not about hiding the truth or spin doctors for Ford - good or bad. That Sineads job at Ford if you are interested in applying. What I do agree with is the sentiment that a good dealer should be rewarded with our custom - but then for me that is true of any local supplier or business I do business with. Ford dealers dont get any special favours either way in that regard. A new car for me is second only to buying a house, so you could say I would like the dealer principal and the staff to THINK about how they interact with me. Works both ways mate. D. |
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11-07-2011, 07:58 PM | #69 | ||
XD Sundowner
Join Date: Aug 2007
Location: moranbah
Posts: 1,078
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edit wrong thread , and its a little heated in here lol
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something old something blue |
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11-07-2011, 08:20 PM | #70 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,308
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Quote:
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CSGhia |
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29-07-2011, 08:31 PM | #71 | ||
3..2..1..
Join Date: Nov 2009
Location: Bellbird park
Posts: 7,218
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good to see cars finally back on the yard at denmac moorooka... was kinda sad going past their every day and seeing an empty lot.
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29-07-2011, 09:24 PM | #72 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,308
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New Focus is on display at Moorooka a green colour...looks nice!!1
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CSGhia |
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29-07-2011, 09:26 PM | #73 | ||
FF.Com.Au Hardcore
Join Date: Jan 2010
Posts: 11,357
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Good to see, my R6 ute is up to 41,000 km and will be needing a service in the near future....
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14-08-2011, 04:33 PM | #74 | ||
Regular Member
Join Date: Jun 2011
Posts: 437
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Has anyone bought a new / used car at Denmac since the shut down / re-opening? I was there over the weekend and spoted a nice XR6 that I am keen on, and Denmac seem to be doing them at much better prices than everwhere else.
Any comments on customer service / and vehicle servicing? |
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14-08-2011, 05:22 PM | #75 | |||
Banned
Join Date: Aug 2011
Posts: 21
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Quote:
Im ok and will keep going to Ultra Tune to save money and get the job done right first time every time until a local ford dealer can do the same. |
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14-08-2011, 05:43 PM | #76 | |||
Regular Member
Join Date: Jul 2007
Posts: 458
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Quote:
http://au.news.yahoo.com/today-tonig...adworthy-rorts |
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14-08-2011, 06:51 PM | #77 | ||
Banned
Join Date: Aug 2011
Posts: 21
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I'll give anything from current affair a miss, my local ultratune is owned and run by one of australias best engine builders and I'd trust him with any car and to do any job. There are a few other ultra tubes ran by circuit and drag racers you can't judge them all based on one or two after all they are all run by independent franchisees.
But on another note a few posts in this thread reminds me of a quote from the man who started the mighty organisation that is the blue oval "A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large." Henry Ford |
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15-08-2011, 11:00 AM | #78 | |||
Steve
Join Date: Jun 2007
Location: Sth East Qld
Posts: 1,284
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Quote:
Are you telling me Toyota are going broke because of fixed price servicing !They are banking on high turn over through the service department. It is all purely economics , you either have low turnover high profit or high turnover low profit.Now if you want repeat business it is the high turnover.You cannot expect the average wage earner who scrimps and saves to buy a new car , rock up for his first service and pay on average $200 more per service than the going rate. And if they have a warrantable issue you have to threaten legal action to get what is yours.Thats why they get a bad rap. The whole experience when this happens is stressfull and from what I read on these forums, most people are reasonable and only post on here their probs as a last resort to try and get a resolution.I know why Dealers brush warranty issues because it creates a lot of paperwork for the service manager and staff, they would rather you wear it and then it is a simple invoice . The sad part is the salesman has done his job then he is let down by service. No risk , no arguments ,the majority of service departments have the mentality of charging as much as they can for whatever they can and hope you are silly enough to keep on coming back. Here is an example - BMW 330 Coupe - BMW service $1600 for a log book service ( a woman I worked with) , a friend of mine , Toyota trained mechanic who is a independant mobile mechanic , $380 .Uses quality Total -Elf lubricants. My GT I had ,quoted $600 15k service , Elite $300 .Most Service departments are kidding themselves.
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Currently no Fords . 2005 Statesman International 5.7, Mazda 2 and a Hilux. Former Fords: 2010 Ford Escape 2007 BF11 GT, TE50 Series 1 ,AU V8 One Tonner ,EL Falcon Wagon, ED Fairmont , EB Falcon Series 1. Mk 2 Cortina Company Fords : 3 BA Falcons , EB 11 Falcon Wagon , Ford F350 351 V8. |
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15-08-2011, 01:04 PM | #79 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,308
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My brother had major problems with UltraTune and the RACWA confirmed the engine failure was UltraTunes fault. They had to rebuild the motor at their expense.
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CSGhia |
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