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19-05-2016, 07:11 AM | #61 | ||
If it ain't broke........
Join Date: Dec 2007
Location: Sunshine Coast Qld
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And I bet he get's looked after and the job is done well. Simple things like a BBQ or a cold beer at the end of the day are appreciated in more ways than one.......
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19-05-2016, 07:29 AM | #62 | ||
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19-05-2016, 07:51 AM | #63 | ||
The one and only
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I can't do it personally. When ever I charge for work that I have done, it is as cheap as I can do it. No one works for free. Those that see that will often throw some JD's my way.
When I need the services of a professional, I know what I will pay. Recently I took a car to a workshop. They tried to rip me and I polite told them I wasn't going to pay. Shame as it could have ended up being $1000s for them but they lost the deal (and future endorsements) because they wanted to rip me on the first job.
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1992 DC LTDHO 360rwkw built by me Tuned by CVE Performance Going of the rails on a crazy train Other cars include Dynamic ED Sprint, Dynamic DL LTD, Sparkling Burgundy DL LTD, Yellow, Red & Blue XB sedan & Black XB Coupe
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19-05-2016, 09:25 AM | #64 | |||
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For the average person (say my parents) this wouldn't be the case, they'd be annoyed and only be able to blame the mechanic for "not doing what he's payed for". In the eyes of the average the mechanics quote is what he's payed to completely fix and get the car on the road by the date stated. I know a lot of people who live in the south and say work in Henderson (North end of Auckland). For them no car means they can't make it to work without spending a good 3 hours catching 7 different busses. So when their car breaks they take off work while its being fixed, and explaining to your boss you need more time off work cause your car is broken is never a convo that ends well. An oven or whatever isn't as depended on as a car. Hence why they get more leeway than a car mechanic. Not disputing what your saying or saying mechanics deserve to deal with that. I'm just explaining from a different perspective why it happens. P.S. for the dad or husband thing, thats not cause they think they'll get ripped. Its cause they don't understand what your saying about the car and need a good " translator". That's the main reason but getting ripped off makes it two birds with one stone.
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Daily Driver - Volvo V50 2.4 "If in doubt, flat out" - Colin McRae "Horsepower is how fast you hit the wall. Torque is how far you take the wall with you" "Cheap, fast and reliable. Pick Two" |
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19-05-2016, 09:34 AM | #65 | ||
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Doesn't anyone ask for a quote anymore? Or at least ask for labour charges and mark up on parts or materials. Would you send your 351 Cleveland in and say, here rebuild this and send me the bill?
I don't do any work in the building game unless I quote it first , that way we both know from the start that's the price. If there's a glitch along the way then both parties have to agree first on what the extra cost is before it proceeds. Mechanical repairs should be no different. |
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19-05-2016, 09:47 AM | #66 | |||
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the trade seems to lack =proffessional work ethics Last edited by Pis-ton broke; 19-05-2016 at 09:55 AM. |
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19-05-2016, 10:59 AM | #67 | |||
Cranky old bastard
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I suppose I am lucky (or unlucky - depends on which side you are on) in that I belong to a licensed trade. And like a doctor or lawyer, if I do the wrong thing and get reported then I lose my licence. But even in saying that, the customer still dictates what I do and how I charge. They ask for quotes and if I am over what they want to pay them I dont get the job. If it does not meet their expectations, they query me and I have to be able to justify the complaint. Even with mechanics, the same process applies. Like what you did at age 17, shop around. When you find a good one stick with them. The shonk down the road then starts to wonder when people drive past him and go to the more reputable shop. To say the 'trade seems to lack professional work ethics' I think is wrong. Those reputable work shops do have quality process in place and it is wrong to tar them all with the same brush. They should have a complaint process. AND you should be able to report them to the body (like NRMA, RACV, AAMIE) they belong to and if that body gets enough complaints, then they are tossed out. I have never forgot a lesson I learnt in early life when I was strapping for race horses. I was told there was a con man born every minute - and there were two suckers born for him to feed off. Dont be a sucker! |
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19-05-2016, 11:54 AM | #68 | |||
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If its critical enough to cause a problem where the car won't be moving, I'll offer one of my own personal cars for them to borrow to get around or I'll pick them up/drop them off at work or their running around for them for as long as its required. I've driven 200+ KM at the drop of the hat for my customers, I even just do it normally, people have a bit of an issue organising transport from home to my workshop, they drive here, I jump in, they drive to where they're going then I'll drive their car from there back to my workshop. Then when its done I'll pick them up again. |
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19-05-2016, 03:41 PM | #69 | ||
Brodes
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Location: Adelaide SA
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A few years ago I booked my car in for a service to have a phone call noting that my tranny needed a service, I told him to take a look at the tranny service sticker on my windscreen which shows it was done ~3000kms ago.
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19-05-2016, 04:00 PM | #70 | ||
All Bran = Regular Member
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Location: BrizVegas
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Some years ago I had a Verada that went into 'limp home" mode.
$3000 later (recon auto + electronics) and we're off to Sydney. At Glen Innes (4 hours from home) exactly the same symptoms. Guy in Tamworth waited for us after hours, had a look, cleaned the TPS and away we went - no charge. Was I ripped off for the $3000? Probably, but as the Tamworth guy demonstrated there's good'uns out there as well. As a by the by, I had a flu shot last week. Absolutely maximum 3 minutes of doctors time. $93.00!! ($70 consultation fee and $23 for the vaccine). Should have gone back to Tamworth, lol.
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19-05-2016, 04:14 PM | #71 | ||
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How about I take this to the other end of the scale and talk about lying customers.
I worked for lube mobile at the time , was call out to a no start . I got there and spoke to the customer asking exactly what had happened . I was informed that " I drove it home yesterday after work and then this morning it just wouldn't start" . So I opened the front door to crank it over and noticed a new points box on the drivers floor. I cranked it over and it didn't even attempt to kick over. Removed the dizzy cap and checked the points gap , low and behold bran new set of points , turned over by hand and the points didn't even come close to touching. So I reset the point gap and away she went. When giving the customer the bill I asked if he tried changing the points and he flat out denied it. It could have cost him a little bit more if I wasn't on the ball as it would have taken longer to find , all because he was too embarrassed to admit he tried to change them .
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19-05-2016, 04:51 PM | #72 | |||
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A friend took her car in for a service and was given a big bill, all the things that needed replacing, etc. All the things they replaced in the service 6 months earlier. Another friend recently had her car not start. $500 for a Magna starter motor. I have no doubt mechanics try to take advantage of women, and they're better off having a man with them to do the talking. I don't think I have been ripped off too badly, mechanic I have been to a couple times has always been reasonably priced and would show me the old parts. In the case of the suspension that needed replacing for a roadworthy, he did the check while we watched and pointed out the problem. Same with an exhaust guy, I stood there chatting to him while he replaced the exhaust and cat, although my nephew took the same car back not too long after and was told the cat needed replacing, so I'm not convinced he wasn't ripped off. Ford, well, the price was at the very top of the capped price, and the quote for bushes was insane, but the only thing they suggested needed fixing was the wipers. The wipers I had replaced a month earlier. I told them no. |
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19-05-2016, 04:52 PM | #73 | ||
Sprinting Everywhere!
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I knew a dealership back in the day that had a lady that worked for valvoline and would try upsell on car fuel injector cleaner to dedicated lpg falcons...true
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19-05-2016, 06:49 PM | #74 | |||
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Daily Driver - Volvo V50 2.4 "If in doubt, flat out" - Colin McRae "Horsepower is how fast you hit the wall. Torque is how far you take the wall with you" "Cheap, fast and reliable. Pick Two" |
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19-05-2016, 07:13 PM | #75 | |||
Cranky old bastard
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19-05-2016, 08:15 PM | #76 | |||
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Word of mouth is king and with so much competition out there no business these days can afford to rip any one off and be shifty in their operations. You may get your money on the day but many fail to think of the big picture (referrals etc). In the day of the internet forums and social media etc you are bound to be found out as a contractor who has been a rip off so it will actually hurt you in the long run being a con. What really grinds my gears are these pathetic news articles that basically drive home the fact every mechanic/tradesman is out to rip people off. Some of you may of recently gone over a recent news article that states both plumbers and electricians charge more and make more money than lawyers without going into any sort of detail whatsoever and basically making it sound as if we charge like a wounded bull and are raking it in. I can tell you from now this is complete BS but however to the average Joe who reads these articles it paints a different picture in their own minds (generally against the hard working guy who is trying to support both himself and his family). Yes of course there are plenty of sharks out there who should be dealt with but not everyone of us is like that and to paint all of us with the same brush is not exactly fair at all. Although I am by no means a qualified mechanic, I have performed many repairs (both small and large) as well as countless services on my own vehicles over time and I most definitely understand the modern vehicle is quite complex and once you start repairing one thing you might as well fork out the extra to repair this and that. A classic example of this would be needing to change a timing chain cover - since you are removing that old crusty radiator, water pump etc that looks like it expected to fail any day soon why not also replace these at the same time to avoid further labour down the track? To many this might seem like the mechanic is trying to rort you for extra even though it makes perfect viable sense to also change these items while you are doing the repair for the first item. Some customers do accept additional work and associated costs (in order to make my work compliant and so I can keep my electrical licence) once explained to them in a way they can understand which is great but I still come across many that simply feel they are being ripped off and choose to not proceed with the extra works which is fine by me. At the end of the day I am not a shonky tradesman and take pride in my work so if they are not willing to have works performed to current Australian Standards and in order for everything to be legal and safe then so be it. They can go find another dodgy contractor who is willing to perform illegal work which will ultimately create an unsafe/illegal situation which the insurance companies will end up laughing at in the event of a serious situation. |
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19-05-2016, 08:40 PM | #77 | |||
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19-05-2016, 08:46 PM | #78 | |||
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Upon further inspection/investigations it becomes quite clear that any qualified sparky would not in their right mind stuff up so bad no matter how shonky they are. It is quite clear that the home owner has given the works a shot themselves but of course will not admit this at all. Some people think we were only born yesterday and believe everything they have to say to us. |
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19-05-2016, 08:53 PM | #79 | |||
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19-05-2016, 09:43 PM | #80 | ||
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19-05-2016, 09:46 PM | #81 | ||
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This is an issue that can trip you up, sometimes you get these cars roll through and you have to be careful about touching anything on them, sometimes its better not to touch it at all because when someone goes wrong down the track as they do you assume all responsibility for it because 'ever since you worked on my car' because we were the last person to touch it so you end up responsible for the whole car even though its an oily piece of crap on its last legs.
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19-05-2016, 09:52 PM | #82 | ||
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I did a service on a toyota in the complex where we live.. she came over a week later saying her brake lights no longer worked and i should fix them free of charge as i obviously broke them ?
So i removed the panelling and then the rusted old bulbs and showed her that it couldn't have been my fault they blew, as they were nearly as old as her !! |
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19-05-2016, 10:37 PM | #83 | |||
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19-05-2016, 10:44 PM | #84 | ||
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You realise SCA don't actually make any suspension parts right? It's all branded stuff (superpro, nolathane, KYB, Robinson's etc etc) that you will find at most other stores. Following your methodology everywhere sells crap suspension and we're all buggered?
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19-05-2016, 10:49 PM | #85 | |||
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Supercheap are so tight. I worked for Repco for many years and bought a lot of things on my staff account. Yes there were guidelines but GI Joe never kicked the door in because I sold some cheap pads to a mate. And that reminds me, Supercheap just came around to our workshop offering all the mechanics "Trade Cards" with an impressive 10% retail. Yeah flipping hah! Trade customers want 20-40% off. Greek trade customers want 60% off. Chinese customers want cheapa cheapa. |
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19-05-2016, 10:56 PM | #86 | |||
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19-05-2016, 11:28 PM | #87 | |||
All Bran = Regular Member
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Anyhoo, our neighbour 2 doors down wanted that car right or wrong. There's no way I'd sell it that close to home, at any price. You can bet that I would have been fixing whatever problems arose for the life of the car. Or, there would have been a falling out with the neighbour. Whichever way was drama that I don't need.
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20-05-2016, 07:29 AM | #88 | |||
The one and only
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Oh you did an oil change and now the stereo plays up! Or, you changed the wiper blades and now a headlight has blown You fix for free! Ya kiddin' right?
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1992 DC LTDHO 360rwkw built by me Tuned by CVE Performance Going of the rails on a crazy train Other cars include Dynamic ED Sprint, Dynamic DL LTD, Sparkling Burgundy DL LTD, Yellow, Red & Blue XB sedan & Black XB Coupe
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20-05-2016, 08:13 AM | #89 | ||
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As a known car guy at work i get asked for advice heaps, this story is a cracker, a workmate who has some idea about cars had been getting his car serviced for years at his local AUTO MASTERS, well he comes in one morning and says the water pump has **** itself in his VZ commo, it was leaking but he managed to get it back to the workshop, anyway he gets a call after they have diagnosed that yes its the water pump, NOW the fun bit.....
He was quoted 5k to sort it, supposedly it had done the head gaskets and would need the timing chain done too and on and on this quote went, i asked my mate did the car overheat? Nup! I said mate they are taking the ****, a second hand donk is cheaper than that fitted, but anyway take it across the road to ultratune and see what happens, so he did and it cost $200 to fix the water pump, that was it, now imagine some poor person that has no idea, and just coughs it up, unbelievable! |
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20-05-2016, 08:40 AM | #90 | |||
Banned
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thanks for the safety inspection mr mechanic, could have done better myself. |
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