SCT Advisory

[Burnout]

Beat me to it!

[WiggyMK2]

i;m a 1st year apprentice and have made many sacrifices to own the car i want, a ba xr 6 turbo. I also saved a few weeks pays to get a flash box. I might not have the money to get a custom tune in 90 days let alone get $1500 to get a new x cal. Its pretty poor form in my opinion. I would rather see the wrong doers get what they deserve by punishing them rather than customers like myself and many others like me.

Wiggy

[loony888]

Originally Posted by Charlie@sct

After speaking with many Dealers and Customers in Australia and New Zealand a solution is now available.

SCT will be reactivating honest dealers to continue supporting their customers via X1 devices. This is a temporary activation and will be available for the next 90 days and dealers must contact SCT to become active to tune X1 boxes. The intention of this activation is to show that SCT strives for customer satisfaction.

Please understand the main reason for the shutdown was regarding a violation of our license agreement by a dealer. The intentional resetting of locked boxes is prohibited and will not be tolerated. SCT reacted to raise awareness but feels that dealers must take an active role in securing their customers best intentions as well.

Remember that those found to be unlocking our devices and re-flashing will be cut off and will not be eligible to buy or support SCT product of any kind.

As always, if you need anything or want to report abuse, please do not hesitate to contact us.

SCT’s goal has always been to provide a top notch product and with the help of our dealers, we can prove once again that SCT can support the world's most important automobiles...YOURS!

Please contact your local dealer for support.

Charlie@sct

so, SCT acknowledge they have MANY dealers and customers in aus and nz, SCT made the decision to render our boxes useless as a response to A (one) dealers actions! they then pad their waffle with insulting condescending diatribe about reactivating our property being a demonstration that SCT strive for customer satisfaction!!!
really? do you?
let's see, you also state you did this to raise awareness. your PR machine must be on the blink mate, cause raise awareness you certainly have but at what cost to yourselves, dealers and customers?
If you have an issue with ONE dealer, then use the legal system to prosecute them to the full extent of the law, raising public awareness of your business issues in the way you have done is not only highly unprofessional but in my view extortion. you make a top notch product? maybe, but after you have raised my awareness of your conduct as a business i will look elsewhere, and i imagine i won't be alone.

paul.
p.s it's for the best that this forum censors offensive language otherwise my true opinion of this farcical situation would have been made fully clear, i hope rob herrod eventually finds his way to a computer to read the thread in it's entirity and maybe offer a reply, unless he's misplaced his keyboard........
__________________

[Laminge]

Originally Posted by Buf-Phoon

I know it's probably against this forums rules and I do respect that, but Charlie most of the customers that purchase these units drive xr6 Turbos.

Might be worthwhile poking your head in there as well fordxr6turbo.com

the natives there are also looking towards a comfortable resolution for all parties.There are already 200 plus posts with very unhappy members.

To the moderation team of FFA this is also an industry not site related dilema.
My point is, this issue is bigger than any site alone.

Thanks for your support

What are you on about, there has never been an issue with the xr6turbo forums, in fact we had a great relationship early on in the conceptual setup of both sites.

I dont see an application fee to sign up here, there or anywhere, unless of course you have been banned from here.

Your point is mute to say the least.

On topic, special thanks to the pirates of the industry, you know who you are specially as one frequently posts here and posted in the last thread that Spoolman closed, take a bow.

There are other respected members who have posted here should also know better, I will leave it at that for the time being

I watch with interest the replies, another great Aussie tradition rears its head!

Edit
I have no problem banning members permanently, as one has found out, should the avoidance of the swear filter become an issue to what you post

[jetute]

geez... this topic has made it to a lot forums in the last 24 hours!!!!! I just checked 4 and they are all talking about it. good news travels quick... bad news travels even quicker!!! well done sct

[The G6ET Spot]

After reading this and the other thread that was closed.

It appears that SCT don't have any business ethics in the way that they conduct themselves.

Like has been previously said they should be going after the company that has done the wrong thing, not the customers.

But in saying that, by doing things the way they have done it it will no doubt result in new sales for them and also protect their new Australian distributor.

[SpoolMan]

Originally Posted by RAPID XR8

But in saying that, by doing things the way they have done it it will no doubt result in new sales for them and also protect their new Australian distributor.

My understanding is SCT tuners are know free to purchase direct from them in the States, or they can buy from the Australian distributor Herrod, its the tuning shops choice.

Previous agreement was SCT tuners had to buy from the old Australian distributor which was Capa, they wont be getting any more SCT products or support.

[WiggyMK2]

Ive read this whole thread and i dont really have a clear idea on what the reason for SCT to make the X1 flash boxes obselite and cut tuning for them. Do we actually know?

[partie]

In order to be compensated, will we have to sue Capa who will inturn sue SCT ??

This is a rather messy situation.

[CSV_LS1]

If code can be written to disable the box from being tuned isn't it possible to have it so it can't be re-registered with another vehicle? So if you have a box at least we can continue to have our cars retuned?

[wados]

another question is is how many tuners have the older version software that guys are talking about that should work on the xcal1 other then the new moodel bfii and fg

[geckoGT]

If code can be written to disable the box from being tuned isn't it possible to have it so it can't be re-registered with another vehicle? So if you have a box at least we can continue to have our cars retuned?

As I have said before, not sufficient as I wish to be able to use my unit on my next car like I was promised before I bought it.

Originally Posted by partie

In order to be compensated, will we have to sue Capa who will inturn sue SCT ??

This is a rather messy situation.

Considering it was CAPA that started this whole situation through their shonky dealings, having every X1 consumer taking legal action against them would be poetic justice.

[mr302xd]

I have just read all the posts in this thread. All 6 pages..... and am still very very confused about my x1 box?

Im booked in on mondayto get my custom tune done. I am basically starting up my mods on my car.. So basically what is being said is, if i want to continue moddding my car further i will have to rake out $XXXX of unessicary funds to keep doing this?
I find charlie telling us what mods we would/wouldnt need tuning as ridiculous as everyone has there own needs and wants for their car!
If i want to chuck my car on a dyno even after just an exhaust upgrade i should have the capabilities to do that, not be told from SCT that i "dont need it". Thats my decision!

Thats my 2c

Frank

[snappy]

Originally Posted by SpoolMan

I done the answers in red to the best of my understanding.
Its 5am in Florida Charlie may have gone to bed..

Xcal 1 good for updating tunes for 90 days = yes correct
Xcal 1 will still work swapping tunes in your vechicle for the life of the box = yes correct
xcal 2 has not been affected and is a cheaper allternative to the xcal 3 = correct
Or the xcal 2 is affected an may be shut down like the xcal 1 = ?
I was told x cal 2 is ok, it dont suffer from piracy issues.
Xcal 3 will never get shutdown like the xcal 1 = dont know, i hope not
Is there a trade in offer for the xcal 1 = I was told it would be $100

This covers it

[gtp]

Originally Posted by wados

another question is is how many tuners have the older version software that guys are talking about that should work on the xcal1 other then the new moodel bfii and fg

I still have it but it has limited support for later BFII-FG Falcon. Haven't used it in a while but should work still.

[snappy]

I taken me awile to realise why he has done this .
He needs to protect his market for him and his dealers . An i believe with these boxes floating around he can not.
If you go buy the story when capa bought the 700 holden tuners on the assumption the would develop the software. But there deal fell through because new directors.
Basically means these directors have inherted the security problem of the xcal 1 aswell.
I may not fully understand there reasoning to take this route but i say with there response there getting about it they may not have a choice.

Ill get flamed for this but i would like to thank charlie for answering some of the questions we had and i love there product and if my tuner is happy to keep using it i won't have an issue in purchasing a new one when the price is affordable for me.

[wados]

Originally Posted by gtp

I still have it but it has limited support for later BFII-FG Falcon. Haven't used it in a while but should work still.

at least hopefully if most of the tuners like you gtp out there have still got the old 2.9 software this will help alot of us out altough it still does not help anyone with a bfii or fg

[Scott]

I'm really confused - either the box will be "tune-able" after 90 days or it won't.

Originally Posted by Charlie@sct

The product can still do what it was designed to do...flash automobiles. It will continue to do so after 90 days.

Charlie@sct

Originally Posted by GTP006

Apologies - I wasn't going to comment any further before seeking legal advice but you just seem to keep twisting the knife....

Your product WILL NOT do what it was designed to do after 90 days - we bought product that we could:

a) have loaded with tunes to suit a variety of conditions;
b) take back to our dealer to have the tunes modified or re-done as we see fit or require;
c) understand that there is a limit of 5 reset's (or vehicles) before the product "expires" and we need to replace it.

You are lying to us.

edit - By the way, I bought both of mine from RDP - not CAPA.

Originally Posted by Charlie@sct

Please re-read your post. ABC are covered even once the 90 days has lapsed.

But i commend you for being polite about it.

Charlie@sct

Originally Posted by geckoGT

Ok, now I am really confused .............. will I, as an owner of an X1, be able to have a tune modified by a tuner, within all states of australia in a minimum of 2 years time (beyond the 90 days)?

Yes or no?

Originally Posted by Charlie@sct

After 90 days, your device will program you vehicle like it was designed to do.

Originally Posted by Charlie@sct

I hope no one in this forum thinks we didn't do homework prior to ****ing off a good bunch of guys.

The devices will not be able to be tuned after the 90 day period so get it all out.....

Charlie@sct

Your lies are mounting Charlie, get it straight before you end up in trouble.

[snappy]

No you cant change the tune in the box after 90 days.

He was not lying all he says it will still flash the car until the unit no longer works
But after 90 days what ever tune is in that box stays .

[Scott]

Originally Posted by snappy84

He was not lying all he says it will still flash the car until the unit no longer works
But after 90 days what ever tune is in that box stays .

That's the answer sometimes, other times it goes like:

Originally Posted by GTP006

We can:
a) have loaded with tunes to suit a variety of conditions;
b) take back to our dealer to have the tunes modified or re-done as we see fit or require;
c) understand that there is a limit of 5 reset's (or vehicles) before the product "expires" and we need to replace it.

Originally Posted by Charlie@sct

ABC are covered even once the 90 days has lapsed.

Charlie@sct

[geckoGT]

Originally Posted by snappy84

No you cant change the tune in the box after 90 days.

He was not lying all he says it will still flash the car until the unit no longer works
But after 90 days what ever tune is in that box stays .

You are right, he was not lying, the car will able to be flashed with existing tunes after the 90 days. The problem is that was not what he was being asked, we asked him to clarify if the tunes could be modified after the 90 days.

Either intentionally or unintentionally his post were misleading.

I taken me awile to realise why he has done this .
He needs to protect his market for him and his dealers . An i believe with these boxes floating around he can not.
If you go buy the story when capa bought the 700 holden tuners on the assumption the would develop the software. But there deal fell through because new directors.
Basically means these directors have inherted the security problem of the xcal 1 aswell.
I may not fully understand there reasoning to take this route but i say with there response there getting about it they may not have a choice.

Ill get flamed for this but i would like to thank charlie for answering some of the questions we had and i love there product and if my tuner is happy to keep using it i won't have an issue in purchasing a new one when the price is affordable for me.

Utter crap, it is not my financial liability if his distributor has done the dirty on him, end of story.
It is his problem to sort it out with the distributor, without trashing my equipment.

What if microsoft got upset that there were pirated copies of MS Office, so therefore deactivated all present copies through the internet update process and made everyone buy the latest version with better security? This is precisely what they have done. Would you all be happy with that?

[snappy]

I never noticed that .
Maybe he was talking about the xcal 2

[snappy]

Originally Posted by geckoGT

You are right, he was not lying, the car will able to be flashed with existing tunes after the 90 days. The problem is that was not what he was being asked, we asked him to clarify if the tunes could be modified after the 90 days.

Either intentionally or unintentionally his post were misleading.



Utter crap, it is not my financial liability if his distributor has done the dirty on him, end of story.
It is his problem to sort it out with the distributor, without trashing my equipment.

What if microsoft got upset that there were pirated copies of MS Office, so therefore deactivated all present copies through the internet update process and made everyone buy the latest version with better security? This is precisely what they have done. Would you all be happy with that?

But if you bought microsoft
and the previous onwer made a product that a dealer was able to get the programs back off customers remove the previous onwers details and then sell it as a brand new product . What would you do

[Penelope Pitstop]

Originally Posted by snappy84

I never noticed that .
Maybe he was talking about the xcal 2

or maybe he was telling porky pies - whatever... the whole thing is just a sham and a scam and leaves a bad taste in my mouth.

Very disappointed with all parties concerned.

Why aren't the Aussie distributors jumping up and down... I am really looking forward to hearing what they have to say.

[geckoGT]

Originally Posted by snappy84

But if you bought microsoft
and the previous onwer made a product that a dealer was able to get the programs back off customers remove the previous onwers details and then sell it as a brand new product . What would you do

Simple, stop being lazy and land a law suit in the dealers lap, which is what they should have done.

They have done what they have purely because it is easier than dragging CAPA through the courts. Not to mention they obviously believe they will make a lot of cash off everyone buying the new units.

Herrod, being the new prime dealer are set to profit as well :

[snappy]

Why aren't the Aussie distributors jumping up and down... I am really looking forward to hearing what they have to say

Because the aussie distrutor (we all know who) was selling tuners and private buyers a second hand maybe tenth hand unit to them as new at full price.

[snappy]

Originally Posted by geckoGT

Simple, stop being lazy and land a law suit in the dealers lap, which is what they should have done.

They have done what they have purely because it is easier than dragging CAPA through the courts. Not to mention they obviously believe they will make a lot of cash off everyone buying the new units.

Herrod, being the new prime dealer are set to profit as well :

I imaging there will be a law suit that will probly last years.
And yes they will make a heafty profit or risk losing there part of the market all together .
Or they pull the product stop people from getting ripped off in the mean time.

[Penelope Pitstop]

Originally Posted by snappy84

But if you bought microsoft
and the previous onwer made a product that a dealer was able to get the programs back off customers remove the previous onwers details and then sell it as a brand new product . What would you do

:rolleyes:

Well I would probably punish the person that did the original crime.

I wouldn't punish everyone that had purchased my product for the actions of one party.

But hey thats just me.

[snappy]

Look i have a xcal1 im getting shafted too. I just dont think it is a cut and dry as people make it out to be . Unless they went to the aussie distributors factory and take the technology from them to stop messing with the product. Just think how long that would take to get permission from the courts for that.

[DoreSlamR]

This 2.9 software, is it "illegal" to use it? If not is is possible that someone will find a way around it?

The point I'm getting at is that a few people were using these boxes illeglly so SCT has shut it down.

So now we will probably have hundreds or thousands of people "illegally" accessing and using the X1 Unit so they don't have to fork out more cash for a new unit.

I'm not accusing or finger pointing, just pointing out the irony of it all.

Or am I way off here?