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#181 | |||
Thailand Specials
Join Date: Aug 2009
Location: Centrefold Lounge
Posts: 49,028
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Quote:
Both BAPCOR and GPC Asia Pacific set the terms to their suppliers, not the other way around, because of the money they spend with suppliers. Its the same with OEMs, you sell to them on their terms, not yours. BAPCOR/GPC Asia Pacific and Super Retail Group would be Century's three largest customers by a huge margin and all three have the ability to set the terms to Century over contracted prices, refusing price increases and terms of sale in regards to warranty. Just to put Autobarn and their other retail brands into perspective (Autobarn/Autopro/Sprint/Midas/ABS), retail is only 20% of BAPCORs revenue, If Century lost BAPCOR's retail division, they'd lose 338 stores buying stock of Century product. Last edited by Franco Cozzo; 04-07-2023 at 12:03 AM. |
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#182 | |||
FF.Com.Au Hardcore
Join Date: Jan 2005
Location: Hervey Bay
Posts: 5,212
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Quote:
That aside, if they had that kind of power, why aren't they doing it now? Why **** off customers by making them follow the manufacturer's warranty procedures? Surely it's far easier to just give a refund or replacement then to go through all this crap, which includes ****ing off the customer and reviews like this being posted online. On the face of it, to me, it seems the manufacturer is setting the terms... Not the retailer. No matter how big they are. |
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#183 | |||
FF.Com.Au Hardcore
Join Date: Jul 2012
Posts: 3,878
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#184 | |||
Thailand Specials
Join Date: Aug 2009
Location: Centrefold Lounge
Posts: 49,028
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Quote:
I'm telling you as someone who worked in sales, as a supplier to Super Retail Group, BAPCOR and GPC Asia Pacific as my aftermarket customers, as well as OEMs like Kenworth/IVECO/Alstom et al. GPC Asia Pacific has no fault warranty as part of Repco's terms where they don't even need to send goods back to a supplier they just lodge warranty claims on the supplier and then they honor it. They are national accounts on contract pricing, they're not on a price matrix as per usual and they have special terms for you to get onto their supplier lists. If you disappear off their supplier list then all of a sudden all their branches can no longer see or buy in your product. Super Retail Group, BAPCOR and GPC Asia Pacific, all three will not pay suppliers on warranty claims and they won't return the stock to you either, they literally will not pay supplier invoices if they lodge warranty claims. Last edited by Franco Cozzo; 04-07-2023 at 12:25 AM. |
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#185 | |||
FF.Com.Au Hardcore
Join Date: Jan 2005
Location: Hervey Bay
Posts: 5,212
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Then explain why aren't they doing it? Why are they treating customers the opposite of what you describe? They must have a cruel sense of humor to be doing this for ****s and giggles.
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I've returned 3 things to them where the manufacturer has absolutely refused to honour the warranty. But Bunnings said "screw that" and threw the items in the bin in front of me and just gave me another one off the shelf. I ask them if they are going to be getting warranty on stuff and they just say no, its not worth trying, too expensive, so they bin it and give me another. It's built into and accounted in their cost model. |
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#186 | |||
Thailand Specials
Join Date: Aug 2009
Location: Centrefold Lounge
Posts: 49,028
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Quote:
We saw two examples here where someone was told Century is a pain in the *** for warranty and that Supercharge is no questions asked. Then another person was told that Supercharge is a pain in the *** on warranty claims from another branch of the same store. If you were spending $20,000/month with that branch, watch how they bend over backwards and magically the Century warranty problem suddenly isn't a problem. |
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#187 | |||
Cabover nut
Join Date: Aug 2015
Location: Onsite Eastcoast
Posts: 10,827
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Quote:
__________________
heritagestonemason.com/Fordlouisvillerestoration In order that the labour of centuries past may not be in vain during the centuries to come...... D. Diderot 1752
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#188 | |||
Experienced Member
Join Date: Sep 2006
Location: Australasia
Posts: 7,537
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Quote:
Retailers do have the clout, more than what you think, many years ago I nearly got screwed over by LG until my retailer stepped in and forced a new replacement with a white goods purchase. The store owner could not believe what LG was trying to do to me. You got to remember manufacturers need retailers to sell their products. Cheers |
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#189 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Canberra Region
Posts: 8,923
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Had a Ryobi battery which wouldn't charge and took it to Bunnings for warranty. They denied it because it was just two weeks outside warranty.
Don't mind it sat on the bench for a few weeks before we got around to going there. Probably would have argued harder, but it was for work so just bought another. Didn't have a receipt but Bunnings is the only Ryobi retailer
__________________
2016 FGX XR8 Sprint, 6speed manual, Kinetic Blue #170 2004 BA wagon RTV project. 1998 EL XR8, Auto, Hot Chilli Red 1993 ED XR6, 5speed, Polynesian Green. 1 of 329. Retired 1968 XT Falcon 500 wagon, 3 on the tree, 3.6L. Patina project. |
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#190 | |||
Cabover nut
Join Date: Aug 2015
Location: Onsite Eastcoast
Posts: 10,827
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Quote:
Did you get, "You must have been using it wrong" Computer says NO.
__________________
heritagestonemason.com/Fordlouisvillerestoration In order that the labour of centuries past may not be in vain during the centuries to come...... D. Diderot 1752
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#191 | |||
FF.Com.Au Hardcore
Join Date: Jan 2018
Posts: 990
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Quote:
Many people think that the new car warranty like 10 years is nothing to pay if something needs doing. like a clutch or auto has to be reconditioned i am sure one does not get a new auto trans, if anything just set to last out the warranty. Engine well i have seen a Holden red 6 cyl that was Holden reco that had 2 cyl bored out 60 tho number 3 and 4 cyl the rest were stock pistons. A mate up the road claims No ! it will all be brand new parts he demands ! and nothing to pay at all ! what BS i said. you really believe 10 year warranty is open like that. After saying that i know 2 mates who are lucky to get 2 years out of any car battery they have ever had, that's 40 years with every car they owned, why ? i think it's because they jump in and drive flat out from cold ? maybe battery do not like that ? I have had cars that had radio on all day on the job site and no problems with good lasting for years. |
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#192 | |||
Thailand Specials
Join Date: Aug 2009
Location: Centrefold Lounge
Posts: 49,028
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Quote:
I used the carbon pile load tester as it simulates the load of the starter motor on the battery, I never used the electronic job because if you compare side by side, the electronic one was always optimistic on its results compared to the carbon pile tester. https://www.projecta.com.au/products...on-pile-tester Warranty covers manufacturing defect, not wear and tear, if you have a 7 year warranty on your new Kia and the alternator craps out because its worn brushes down, one suspects you'll be pushing **** up hill to get that covered under warranty as it wasn't a manufacture defect. OEM battery in my Focus lasted 12 months, before it dropped cells, then its replacements it would kill them every 12-18 months afterwards with the exact same problem which I suspect was a problem with the car and not the battery though. I cracked the ****s with it and put in a bigger battery and then it went close to 5 years. I reckon its due to the electronics in modern cars these days, my Mazda Bravo ute had an 11 year old Supercharge Silver in it when I got it from its previous owner. ![]() The only reason I replaced it was I thought that was pushing the friendship a bit too much, it still started the car fine. Given the only electronics it has is basic EFI, lights and the AC compressor clutch I'd say the longevity of batteries here is due to the environment that battery is dealing with. Plus its unleaded and not diesel so it doesn't have a super rattly environment with lots of vibration. My Focus, you don't drive it for two weeks and it won't start. My cars also generally do highway drives rather than short trips, so its an ideal environment for them as well. Last edited by Franco Cozzo; 08-07-2023 at 06:28 PM. |
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#193 | |||
FF.Com.Au Hardcore
Join Date: Jan 2018
Posts: 990
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Quote:
The price of Fuel ? could be cheap as when Trump was in easy, but Biden wants high fuel prices to peddle the new age BS and most people just swallow it all with no regard at all ! following along with anything the Government claims with no regard at all ! Joe Biden can do no wrong ? but is the biggest moron fool President ever. Not to mention your money in the Bank is not safe anymore, you have to have a degree in how not to be taken for a ride nowadays. Governments are out of control nowadays and people who pray on others should be hung in the mall for scamming. and The brat kids need a good kick up the tail, i blame the governments for creating the brats and all. It's no excuse in fact, why should we pay for a limp governments failings and being dominated over by nothing but trash ! |
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#194 | |||
Former BTIKD
![]() Join Date: Mar 2005
Location: Sunny Downtown Wagga Wagga. NSW.
Posts: 53,197
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Quote:
P.S. Back off on the Red cordial ok?
__________________
Dying at your job is natures way of saying that you're in the wrong line of work.
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#195 | ||
Regular Member
Join Date: Dec 2010
Posts: 355
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I know it was off topic, but in his defence some of the things he mentioned aren't that far off being correct.
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#196 | ||||
Regular...with metamusal
![]() Join Date: Oct 2009
Location: Geeeloong
Posts: 6,385
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Quote:
except for Quote:
![]() now back to warranties being no longer honoured ![]() Ps. no red cordial was consumed .... it was ALL green............ ![]() |
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#197 | ||
FF.Com.Au Hardcore
Join Date: Jan 2005
Location: Hervey Bay
Posts: 5,212
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#198 | ||
Regular...with metamusal
![]() Join Date: Oct 2009
Location: Geeeloong
Posts: 6,385
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#199 | |||
FF.Com.Au Hardcore
Join Date: Jan 2018
Posts: 990
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Quote:
But if you all think your heading down the right track, well i wont say that. But if you are happy to pay the price ? and everyone looks to be happy to pay the price nowadays without any regard at all. The price of fuel is a non issue now as is the House power bill intent no one could not care less ! but you are being ripped off in fact, just saying and it's related to the post by XB GS 351 Coupe. Not just small jump up but huge increases. It's The era of say nothing ! cause you could offend. I could of been up for $360 for a Battery if i got caught out and car would not start ! Like hell being stung like that BS. as i am not impressed about that at all, i do not like being played. How can a business get away with such outright criminal tactics. but they do ! not only regarding battery's but hang on it's taboo to mention anything other. Another thing i was wondering can you push start a manual car nowadays that has to have the clutch pushed in so as to turn the key so as to start ? You may have to get the engine spinning over at a speed and touch the clutch for it to hope to fire up ? But then again jumper cables must be a must nowadays ? Only if one is willing to jump start a EFI car nowadays, i found out when i had a VS Commodore and a mate with a VS Commodore battery was run down flat, i said i will put the leads on ! the correct way myself by the book ! but this bloke just tossed the lead on in the most stupid way possible, it sparked real badly 3 times. like why would anyone do such ! such is life. I could not care if it was a carby car but the trouble that such people can cause is huge ! I work on my own cars and for the life of me someone has to come and play around with things, the very things that should not be touched they will go directly for such and i say This is not like a f HQ Holden get lost, do not play with the electronic throttle body or air sensor for f sake and do not put jumper leads on a EFI car for f sake, why well, it's not worth it ! |
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#200 | ||
DIY Tragic
Join Date: Apr 2018
Location: Sydney, more than not. I hate it.
Posts: 21,847
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Three years and ten months old Century EF57MF, tested 550 out of rated 560CCA last weekend with the SP Tools mini tester. (Fully charged, left to “settle” 45 minutes post charging and not connected to the car.)
Not saying this would be a universal experience but it’s pretty good. Bought on special, I think about $155 at the time. That’s less than 12¢ per day for the benefit, and falling. |
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#201 | |||
The Destroyer
Join Date: Jun 2007
Location: Gold Coast
Posts: 2,245
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Quote:
the 8 year old (now 10) and one of the 3 year old ones (now 5) have died in the past month, the older was a 67ef the younger a 57ef. replaced both with the replacement 67efmf. the surviving one from 2019 is also a 67ef.
__________________
Toy- Blown XR8 Ute. Black on black "Front-drive cars are for children" |
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#202 | ||
George
![]() Join Date: Jun 2015
Location: Glen Waverley, Melbourne
Posts: 7,394
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Had the Century 67EF MF battery since Feb 2019, regular maintenance charge keeps it good to date
![]() Was SCA Club special, 42 month warranty fitted, watch out for it, ![]()
__________________
BFWSM https://www.fordforums.com.au/vbport...articleid=1708 ![]() R/Up 2019 ![]() ![]() PWR Air/Oil Cooler, K&N, Egas elbow, V8 upper F6 lower CAI. 1997 Fairmont EL Ghia Tickford 4L Auto ![]() 1985 Falcon XF GL 4.1L Auto. 1979 Fairmont XD Ghia 4.1L Auto. 1971 Cortina GL Estate 1200cc Manual. |
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#203 | |||
Cabover nut
Join Date: Aug 2015
Location: Onsite Eastcoast
Posts: 10,827
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Quote:
__________________
heritagestonemason.com/Fordlouisvillerestoration In order that the labour of centuries past may not be in vain during the centuries to come...... D. Diderot 1752
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#204 | ||
George
![]() Join Date: Jun 2015
Location: Glen Waverley, Melbourne
Posts: 7,394
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Extra CCA would be nice, provided it will fit in the tray?, I have found the 640 perfectly adequate in the Ghia, starts instantly, hot or cold, winter or summer.
__________________
BFWSM https://www.fordforums.com.au/vbport...articleid=1708 ![]() R/Up 2019 ![]() ![]() PWR Air/Oil Cooler, K&N, Egas elbow, V8 upper F6 lower CAI. 1997 Fairmont EL Ghia Tickford 4L Auto ![]() 1985 Falcon XF GL 4.1L Auto. 1979 Fairmont XD Ghia 4.1L Auto. 1971 Cortina GL Estate 1200cc Manual. |
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#205 | ||
Cabover nut
Join Date: Aug 2015
Location: Onsite Eastcoast
Posts: 10,827
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Good to know. Perfect for Ford Trader truck. needs 2 x NS70's.
__________________
heritagestonemason.com/Fordlouisvillerestoration In order that the labour of centuries past may not be in vain during the centuries to come...... D. Diderot 1752
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#206 | ||
WT GT
![]() Join Date: Jan 2006
Location: The GSS
Posts: 17,759
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