Whirlpool Broadband Survey

Riksta · 16-01-2010, 02:47 AM

Sorry if this doesn't sort of meet forum guidelines, but I just headed over to Whirlpool and their current annual Broadband Survey is open.

I personally feel this one is worth getting as many people as possible to complete, especially since it contains a section about the Federal Government's Mandatory Filtering scheme. I don't know if it will change anything, but maybe, just maybe, if enough people feel as strongly against it as me, and show it on the survey, they MIGHT listen.

All it takes is about five minutes and a valid email address (after you've completed it, it emails you a link to click just to validate the fact you're a real person completing it).

http://whirlpool.net.au/survey/

**cs123** · 16-01-2010, 08:15 AM

Quote:

Originally Posted by Riksta

I don't know if it will change anything, but maybe, just maybe, if enough people feel as strongly against it as me, and show it on the survey, they MIGHT listen.

If you really want to tell the govt your thoughts on filtering the best best is to email Stephen Conroy and cc your local federal member.

To find your local member search here https://oevf.aec.gov.au/

Stephen's address is minister@dbcde.gov.au

It takes a few minutes to send a polite email outlining your objections.

onfire · 16-01-2010, 01:52 PM

Probably consider the same option, thats been advised in regards to the Climate Change scandal.. along with enough like minded friends & family, etc. email your local federal member and vow to never vote for them if they support this ' solution '

Keepleft · 19-01-2010, 10:34 AM

Quote:

Originally Posted by Riksta

Sorry if this doesn't sort of meet forum guidelines, but I just headed over to Whirlpool and their current annual Broadband Survey is open.

I personally feel this one is worth getting as many people as possible to complete, especially since it contains a section about the Federal Government's Mandatory Filtering scheme.
http://whirlpool.net.au/survey/

I've noticed that for a while but haven't bothered, your highlighting the net filtering scheme has motivated me to get onto it.

(I did tell an ALP fella on FB to stick his parties filter up where the sun don't shine, and I mean't it. Don't like nanny states).

Again, thanks for the heads-up.

Riksta · 19-01-2010, 01:37 PM

No problem.

The net filtering stuff from memory was the first few questions.

I do know that emailing/writing the politicians is probably the best way, however a survey of the scope and pull of the Whirlpool one might also give them a kick in the guts.

**Bundy** · 20-01-2010, 10:16 PM

Thats got to be one of the best online surveys I've done, no silly or ambigious questions only relevent and your ISP defined ones.

Joshmcmillan · 20-01-2010, 11:56 PM

I done the survey. Strongly against the internet filtering scheme, I've already heard easy ways to get around it without much trouble and it will definitely increase prices, slow down speeds and at least sometimes block sites for no reason.

Telstra Bigpond is great, they are reliable and I've never been internet-less for the last 2-3 years, but their prices are bad for the amount of download you get, customer service is crap (I've waited a month through multiple phone calls exceeding half an hour before I was hung up on at least twice, trying to explain the problem to a person that couldn't understand me because they were foreign, and on my 11th or 12th phone call over that period of time, I finally got someone that knew what they were doing, simple problem, fixed that day and I received compensation for my trouble ($80), but still, unacceptable.

GavL · 21-01-2010, 12:03 AM

Quote:

Originally Posted by Joshmcmillan

Telstra Bigpond is great, they are reliable and I've never been internet-less for the last 2-3 years, but their prices are bad for the amount of download you get, customer service is crap (I've waited a month through multiple phone calls exceeding half an hour before I was hung up on at least twice, trying to explain the problem to a person that couldn't understand me because they were foreign, and on my 11th or 12th phone call over that period of time, I finally got someone that knew what they were doing, simple problem, fixed that day and I received compensation for my trouble ($80), but still, unacceptable.

Go Internode

. Been with them for 5-6 years now - only ever had one issue which was related to the phone line being disconnected by Telstra. Great prices, great download allowances and also great Australia based customer service.

I've filled out the survey for the past 4 years - it's probably the most accurate you can get in terms of seeing where different ISPs rank and people's thoughts related to different broadband issues.

Joshmcmillan · 21-01-2010, 12:06 AM

Quote:

Originally Posted by GavL

Go Internode

. Been with them for 5-6 years now - only ever had one issue which was related to the phone line being disconnected by Telstra. Great prices, great download allowances and also great Australia based customer service.

I've filled out the survey for the past 4 years - it's probably the most accurate you can get in terms of seeing where different ISPs rank and people's thoughts related to different broadband issues.

Yeah I'll most likely be changing to them soon. A known to be good provider with plans like their easy plan with adsl2+ or adsl1 whichever your town supports, 50gb quota for $50 a month, you can't beat them. It also includes a prepaid 10hour per month dial up account, 5 emails, web hosting etc.. etc..

Riksta · 21-01-2010, 01:01 AM

Quote:

Originally Posted by bundy

Thats got to be one of the best online surveys I've done, no silly or ambigious questions only relevent and your ISP defined ones.

That's why I do it every year, and I always answer honestly. Its well worth the 5-10 minutes it takes to fill it out, and they never spam you when you give your email address either, just a link to confirm your answers once done, and then they link to the report when its out later next month.

It is always an interesting read when the results come out, and I am definitely keen on seeing the results for the Filtering Scheme section.

As for Internode, yeah they are a great provider. Personally I'm with Adam, I find their value just a little bit better for what you get, however they are an SA-only provider (would be good if they went national, they'd be some real competition for 'node if they did!).