Telco dispute leaves kogan mobile isp users in limbo

[mik]

I just found out about this today, looks like anyone with kogan mobile(yours truly :( ) might end up without services it would seem after kogans intermediary provider has had a dispute with telstra, aldi also uses the same provider but it seems a deal has been struck and will be ok.
kogan mobile is still working at the moment, it might pay to look further into it if on the kogan deal.

http://www.heraldsun.com.au/technolo...-1226699930561

KOGAN Mobile customers have 30 days to find a new mobile provider or risk losing their mobile number forever.

Telstra wholesaler ispONE announced today that it was terminating its contract with Telstra, leaving Kogan Mobile customers out in the cold.

"Telstra Wholesale has been advised that ispONE has appointed Ferrier Hodgson as a voluntary administrator and the administrator has cancelled ispONE's contracts for the supply of Telstra Wholesale prepaid mobile products," Telstra Wholesale director Stuart Lee said in a statement.

Read the full statement below.

ispONE provides Telstra 3G mobile services to companies such as Kogan and ALDImobile, meaning the future of those services is under threat.

Telstra has entered into a temporary agreement with ALDIMobile supplier Medion Australia to continue to provide services, The Australian Financial Review reported.

But what this means for low-cost mobile providers in the long term is unclear.

What this means for Aldi and Kogan customers

Aldi Mobile customers are safe as Telstra has formed a temporary agreement with Medion to ensure no services are interrupted. However, about 120,000 Kogan Mobile customers will need to find a new provider, as Telstra says it won't accept new requests from Kogan Mobile.

"For mobiles, we will not be accepting new activations, number port-ins or processing credit recharges from ispONE on behalf of Kogan Mobile," Mr Lee said in a statement. "An interim service will be available for a fixed period of time for people who have active prepaid mobile services from Kogan Mobile so they have time to choose their next steps."

Kogan Mobile customers have 30 days to move to a different service or risk losing their number forever. They also won't be able to top up their balance on their account due to the fact that it technically doesn't exist anymore, thanks to ispONE's cancellation of its contract with Telstra.

Importantly, Kogan Mobile has promised to refund any and all of its customers remaining credit from the time their services were terminated by Telstra

"The refund amount shall be calculated as the pro-rata amount remaining on the date of deactivation of service," it said.

According to the Telstra website, Kogan Mobile customers are expected to receive a text message from Telstra over the next few hours informing them that their mobile service is not longer supported.

"You can't recharge but your number remains active for voice calls &SMS. Find out at [here] about how you can keep your number &transfer your mobile service to another provider. Contact Kogan Mobile for support."

Telstra will begin moving customers onto a 7-day plan in the interim to reduce the pressure on the Mobile Number Porting Authority as customers begin moving to other carriers, according to its website.

Customers who don't accept the 7 Day Plan offer or let it lapse will no longer be able to make calls unless it is to emergency numbers, (they will still be able to receive calls). If they do not move their mobile phone number to a different service within six months, the service will be cancelled and the number placed in quarantine,.

Kogan smells a conspiracy

Kogan Mobile says it is "devastated" by the ispONE / Telstra fallout and has described the dramatic turn of events as a conspiracy by Telstra to "take back" the 120,000 mobile customers that "flooded" to its service when it launched in December.

"There are forces at play in the Australian telecommunications market that are beyond our control, very powerful, and impossible to ignore," it said on a statement on its website. "When over 100,000 people took their services to Kogan Mobile, in such a short space of time, it attracted a lot of attention. Unfortunately and frustratingly, it appears like the telco heavyweights may be determined to take their former customers back and they may be prepared to do so by force."

"We believe that fair and open competition is great for consumers, but unfortunately that competition is being forcefully limited today."

The telco apologised for the unfortunate turn of events.

"While this matter is entirely out of the control of Kogan Mobile, we nevertheless sincerely apologise for any inconvenience that these transition arrangements may cause to you," it said."

We are extremely upset to have to bring you this news. We set out with the aim to make mobile services in Australia more affordable for all, and were well on the way to achieving this goal.

"The migration to Kogan Mobile was one of the biggest in Australian telecommunication history. As we lowered the prices for services, we were happy and so were our customers - but not everybody in the industry was pleased with what we were doing.

"As you may have seen recently, many companies have fallen out of the prepaid unlimited market. We're afraid that due to certain industry dynamics, this is a sign of things to come".

Kogan Mobile said it was concerned that before long consumers choices will be "eroded almost completely".

"We worry that the big telcos in Australia will continue their consolidation of power. Inevitably, this will mean higher prices. We're not happy about this but at this stage it's not something we can do anything about. Kogan Mobile has been muscled out of the mobile industry against our will by a force much bigger and much stronger than us."

ALDImobile have not responded to news.com.au's requests for comment.

ispONE sells profitable parts of business

The dramatic turn of events comes less than a week after ispONE announced that it was undergoing a rebrand, changing its name to "iBoss".

ispONE administrator, Stuart McCallum told news.com.au that it entered into a "sale agreement for the profitable part of the business" and cancelled the aspects that were not profitable.

The Administrator said the Telstra contract was the only agreement that was unprofitable and was therefore the only service that was terminated.

Last week ispONE took Telstra to court after it threatened to cancel its supply of 280,000 prepaid mobile services, claiming ispONE had failed to pay its bills.

ispONE countered Telstra's claim arguing that Telstra was the one that owed it money after it failed to properly disclose the price of data for its prepaid mobile services.

The court dismissed the case. Kogan Mobile notified its customers of the potential impending changes that have since come to fruition, encouraging them to lobby Telstra to prevent them from cutting off services to Kogan Mobile.

Kogan Mobile also sued ispONE in Victoria's Supreme Court after it booted more than 900 customers from their service for allegedly using their phones too much.

Concerned mobile customers can contact Kogan Mobile on 1300 056 426

Full Telstra statement:

"Telstra Wholesale has been advised that ispONE has appointed Ferrier Hodgson as a voluntary administrator and the administrator has cancelled ispONE's contracts for the supply of Telstra Wholesale prepaid mobile products.

Telstra Wholesale has entered into an interim agreement with Medion Australia for the supply of wholesale prepaid mobile services. Medion is the supplier to ALDIMobile.

ispONE had been a customer of Telstra Wholesale for mobile products as well as a broadband and a relatively small number of fixed line voice products. ispONE onsold these products and services to retailers and in some instances to the public. For example, ispONE supplied two companies, the online retailer Kogan and Medion (who sells mobile service through the ALDIMobile brand), using the Telstra Wholesale prepaid mobile product.

Telstra Wholesale Group Managing Director, Stuart Lee, confirmed that given the relationship with ispONE for prepaid mobile services had ended, Telstra would not be accepting any requests for new Kogan Mobile services from ispONE, although people with existing services would have the opportunity to switch to other providers.

"For mobiles, we will not be accepting new activations, number port-ins or processing credit recharges from ispONE on behalf of Kogan Mobile. An interim service will be available for a fixed period of time for people who have active prepaid mobile services from Kogan Mobile so they have time to choose their next steps," said Mr Lee.

"Because Medion and Telstra Wholesale have been able to negotiate a direct supply agreement there will be no changes to the services for ALDIMobile.

People who have services through ispONE and its retail partners, such as Kogan Mobile, are not customers of Telstra.

"We do not have their account information and we cannot provide them any customer service support. For any questions about their service, people should contact their retail service provider," said Mr Lee.

There are limits to the industry's capacity to implement mobile number porting requests and requests to churn fixed line voice and broadband services. If large numbers of people try to switch providers at once there may be some delays across the industry.

"People who want to change providers should approach their service provider of choice who can request the number port, but we would ask for patience as there are limits on how many ports the industry can undertake in addition to normal sales and activation activity. To provide for a smooth transition we are providing interim voice services across the impacted mobile and fixed line services."

[Yellow_Festiva]

I got a different story,

Mentioned 180 days before the number was lost.

People will also get a few warnings as their service stops working, like 20 days out then 7 days out.

Shame really... there is nothing available on the market at the moment that comes close to their mobile offer....

Will be keeping a close eye on updates etc.

[Yellow_Festiva]

I got an email from Kogan at 4.55pm today with this link:

http://www.kogan.com/au/km/?utm_medi...&utm_term=here

Kogan Mobile Announcement

19 August 2013

Dear Kogan Mobile Customers,

Important update concerning the continuity of your Kogan Mobile Service

As a challenger brand, we’re used to being up against some of the biggest companies in the world to get the best deal for our customers. We’ve successfully disrupted entire industries, with our low margin, high volume technology business.

While the launch of Kogan Mobile was a success for consumers, securing a great deal on mobile access at an unbeatable price, not everyone in the industry was happy about it.

We have fought hard for the Australian consumer, spending countless hours and millions of dollars in legal and administrative costs to defend your right to a fair deal! Our intention from day one was to build a long-term, sustainable, and value-based alternative to the big telcos. We believe technology makes the world a better place, which is why we have fought hard for better value mobile deals for everyone in Australia. The endless negotiations, and even the occasional visit to the Supreme Court to protect your interests and ensure that you continue to get the best deal have worked, until today.

There are forces at play in the Australian telecommunications market that are beyond our control, very powerful, and impossible to ignore. When over 100,000 people took their services to Kogan Mobile, in such a short space of time, it attracted a lot of attention. Unfortunately and frustratingly, it appears like the telco heavyweights may be determined to take their former customers back and they may be prepared to do so by force.

We believe that fair and open competition is great for consumers, but unfortunately that competition is being forcefully limited today.

In our email last week, we advised that Kogan Mobile had recently become aware of the following -

Telstra is in dispute with ispONE, Telstra’s sole distributor of prepaid 3G mobile services and Kogan Mobile’s essential supplier
Telstra had taken steps to terminate its contract with ispONE. If Telstra terminates its contract with ispONE, this would be very likely to impact Kogan Mobile’s own customers’ services (through no fault of Kogan Mobile)
ispONE had commenced proceedings against Telstra in the Federal Court and obtained a short term injunction to restrain Telstra from terminating its contract with ispONE
The Federal Court ordered Telstra and ispONE to attend mediation. Although not party to the Federal Court proceedings, Kogan Mobile was permitted to (and did) attend the mediation

We now understand the mediation between Telstra and ispONE failed to achieve a satisfactory result for Telstra. Telstra has today notified Kogan Mobile that it will be terminating the supply of 3G Prepaid Mobile services to its wholesale reseller ispONE within 24 hours, and has established a transition arrangement in respect of your service. Kogan Mobile understands that ispONE has appointed voluntary administrators today.

Kogan Mobile has tried to do everything it can to protect its customers. However, contrary to our numerous and concerted efforts to persuade Telstra to maintain and support Kogan Mobile's arrangements with Telstra's sole distributor, ispONE, Telstra has advised that it will terminate the 3G Prepaid Mobile services to Kogan Mobile. This will impact the continuity of your service, and those of other Kogan Mobile customers. While the timing and nature of the transition arrangements are dictated by Telstra, Kogan Mobile has negotiated the optimal arrangements that Telstra would allow.

While this matter is entirely out of the control of Kogan Mobile, we nevertheless sincerely apologise for any inconvenience that these transition arrangements may cause to you. Importantly, Kogan Mobile customers who have remaining credit at the time their services are terminated by Telstra will have their entire remaining balance refunded to them by Kogan Mobile. The refund amount shall be calculated as the pro-rata amount remaining on the date of deactivation of service.
We’re Devastated

We are extremely upset to have to bring you this news. We set out with the aim to make mobile services in Australia more affordable for all, and were well on the way to achieving this goal. The migration to Kogan Mobile was one of the biggest in Australian telecommunication history. As we lowered the prices for services, we were happy and so were our customers - but not everybody in the industry was pleased with what we were doing.

As you may have seen recently, many companies have fallen out of the prepaid unlimited market. We’re afraid that due to certain industry dynamics, this is a sign of things to come. We’re concerned that it won’t be long before your choice as a consumer is eroded almost completely. We worry that the big telcos in Australia will continue their consolidation of power. Inevitably, this will mean higher prices. We’re not happy about this but at this stage it’s not something we can do anything about. Kogan Mobile has been muscled out of the mobile industry against our will by a force much bigger and much stronger than us.
What will happen to my mobile number?

Don’t worry, your number is safe! Your mobile number will stay active for 180 days from today. You will be able to transfer (port) your phone number to another provider at any time for the next 180 days.
What does this mean?

Based on information provided to us by Telstra, we understand that the following will be the transition arrangements that Telstra will enforce -

Within the next 24 hours, Kogan Mobile customers will be unable to activate new services, or recharge existing services
In the coming weeks, you can expect to receive an SMS from Telstra advising you that your service will cease within a limited period (up to 60 days), but not before you receive a second SMS advising that there are 7 days to change (port) your number to an alternate provider
During this period, you will be able to use your existing service and consume your existing credit
Telstra will then send a second SMS at some stage during the 60 day transition period, which will advise that there are 20 minutes of calls and 20 SMS remaining credit available for use within 7 days to Australian numbers, while data services, international calls, international SMS and MMS will be excluded. You will continue to be able to retrieve your voicemail messages during this 7 Day Plan and for up to 10 days afterwards.
For 180 days from today, customers will still be able to receive calls, receive SMS and transfer (port) their mobile numbers and make emergency calls at any time for 6 months thereafter. If your service has not ported out after the 6 month period, the service will be cancelled by Telstra
Kogan Mobile recommends that, upon receiving the second SMS from Telstra, you take action to transfer (port) your mobile number to another provider, or otherwise make arrangements for continuity of your mobile service. We also encourage customers to plan ahead for receipt of the second SMS from Telstra by acquiring a new SIM card from another provider as soon as possible.
On behalf of our customers, we are currently seeking to negotiate some deals with several leading mobile phone providers. We will keep you informed about any special offers we manage to negotiate on your behalf and which you may wish to take up.

What will happen to the unused credit I've paid for?

Once you have ported your number to another provider, or your service otherwise ceases, Kogan Mobile will, of course, refund to you the unused portion of your Access Period back to the credit card or Paypal account that you originally paid with.

As a consequence of Telstra’s termination of the 3G Prepaid Mobile services, the Kogan Mobile customer service team is likely to be inundated with calls and emails, and is likely to take longer than normal to respond. We will provide further email updates to answer your most common questions, and will provide you with further information as it comes to hand.

If you have an urgent enquiry, please email koganmobile@kogan.com.au and we will respond as quickly as we can.

Thank you for your patience and understanding.

I'll be keen if Optus take on the business, I was looking into porting to them as Vodafone has poor coverage where I live and Telstra is pricey.

Having said that, if it is close to the $40 mark anyway I will go to Boost Mobile, which is Telstra's own discount brand.

I tried to contact them today, and their 'customer service' is poor... I'll post the chat transcript for a laugh a little later perhaps...

[Yellow_Festiva]

I think 'up to 60 days' may be a little optimistic. Telstra will be trying to get Kogan customers off the network ASAP....

I read a link that Optus are in talks with Kogan to take over the business.. See what happens. Means a new sim apparently.

I guess Kogan were a little too cheap! Aldi was a little more and they provided a little less but they were able to work out a deal with Telstra it seems.

Kogan put up prices 2 weeks ago, I wonder if that was to help sweeten the offer of whoever was going to take over the customers??

[mik]

Either they were too cheap ............ or they were getting too much market share and telstra didn't like it, so much for healthy competition.

[Yellow_Festiva]

Originally Posted by mik

Either they were too cheap ............ or they were getting too much market share and telstra didn't like it, so much for healthy competition.

Which is why Aldi was able to work something out with Telstra in the short term. Their product was closer in price and features to Boost Mobile than kogans. Plus Aldi didn't sell products that Telstra sold and advertise how much cheaper they were compared to the rest etc.

Anyway, was good while it lasted I guess.

[FGII-XR6]

the reason is their supplier was ispONE who are in administration ( read going broke due to poor business practice and low prices) . they had no supply agreement with Telstra directly. Telstra were obviously unwilling to supply services at the price for the lower volume of just one reseller ( ispONE were buying greater volumes so were able to secure better pricing.
Telstra are under no obligation to offer continued supply to what is essentially a new customer to them. It is obvious that Aldi offered an more reasonable price for service and were therefore offered ongoing supply. nothing sinister just sound business practice

Originally Posted by mik

Either they were too cheap ............ or they were getting too much market share and telstra didn't like it, so much for healthy competition.

[mik]

What I read was that ispone claimed telstra was over charging them and were in dispute and ispone was battling telstra in the courts over it , did not say anything about poor business practices, just because a big company can bankrupt a little company does not automatically mean poor business practices, but I guess well see in the end.

[Yellow_Festiva]

http://www.telstrawholesale.com.au/p...atus/index.htm

Latest update received by SMS.

[Franco Cozzo]

I'm on Telstra prepaid, thinking of switching to Boost mobile, do they still use the Telstra NextG network?

I'm regional so its NextG or UHF radio.

[Yellow_Festiva]

Boost is owned by Telstra, I remember reading they offer access to better services / faster speeds than the other discount 3g providers. Perhaps it is next g?

[Franco Cozzo]

Originally Posted by Yellow_Festiva

Boost is owned by Telstra, I remember reading they offer access to better services / faster speeds than the other discount 3g providers. Perhaps it is next g?

On their site they do, 850MHz network is Telstra NextG.

Booyah, might make the switch.

They have 3GB data too rather than like 400mb.

[mik]

Aldi has a 5gb plan for 35 or 2gb for 15 , I might end up going there, having said that , it would be nice if optus stepped up to the plate and took over kogan .

[Yellow_Festiva]

Originally Posted by mik

Aldi has a 5gb plan for 35 or 2gb for 15 , I might end up going there, having said that , it would be nice if optus stepped up to the plate and took over kogan .

My only question mark next to Aldi is if the new agreement with Medion and Telstra is a long term thing or short term.

They have been saying it's 'interim', but are still taking on new business.

There may also be a new pricing structure with Aldi seeing as the deal they had with ispONE is now null and void.

Having said that, at least you can go month by month so if things change you're not put out long term.

I was considering Woolworths mobile, but they don't allow tethering / hotspot off your mobile.

I think I'll look into Aldi if they allow tethering. I was considering Vaya but they don't have a good rep in the customer service department.

[msman]

looked at TPG, i'm on them for 3x mobiles home phone and ADSL2. only issue I had is internet dropped out for 2-3 hours one daqy in the last ~2 years.

[Keepleft]

On Virgin (Optus network), using both a Samsung Galaxy S4 and iPhone5 - each do 4G/LTE, and have coverage here. (Creams 3G in data speed). Happy customer here, take a look at Virgins website for deals.

https://www.virginmobile.com.au/monthly-mobile-plans
Carriers, incl Virgin - have recently reduced download limits.

[gggsxr11]

I do FIFO Brisbane to Wa and Telstra is the only good coverage,My mate just got the Kogan deal and his coverage also great but now he is depressed.
We have tried Virgin and Optus and Vodaphone,all no good for this work and area.
PILBARA

[Yellow_Festiva]

Originally Posted by gggsxr11

I do FIFO Brisbane to Wa and Telstra is the only good coverage,My mate just got the Kogan deal and his coverage also great but now he is depressed.
We have tried Virgin and Optus and Vodaphone,all no good for this work and area.
PILBARA

Seeing as there may be a question mark next to Aldi Mobile (which, in theory be exactly the same as Kogan in terms of coverage) tell your friend to look into Boost Mobile.

[Yellow_Festiva]

Originally Posted by Keepleft

On Virgin (Optus network), using both a Samsung Galaxy S4 and iPhone5 - each do 4G/LTE, and have coverage here. (Creams 3G in data speed). Happy customer here, take a look at Virgins website for deals.

https://www.virginmobile.com.au/monthly-mobile-plans
Carriers, incl Virgin - have recently reduced download limits.

Thanks for that, will look into their deals.

[FGII-XR6]

what you need to bear in mind is that the Optus coverage is no where as good as Telstra so if you travel to out of the way places your phone becomes useless with Optus

Originally Posted by Keepleft

On Virgin (Optus network), using both a Samsung Galaxy S4 and iPhone5 - each do 4G/LTE, and have coverage here. (Creams 3G in data speed). Happy customer here, take a look at Virgins website for deals.

https://www.virginmobile.com.au/monthly-mobile-plans
Carriers, incl Virgin - have recently reduced download limits.

[Yellow_Festiva]

Woke this morning to find my data access cut. No warning SMS or email?? I can still make and receive calls however.

Anyway, jumped in the car and drove down to the local Aldi. Would you believe they sold 200 starter packs yesterday?? And they had 1 more left today, which I was able to score!

2 min after me, another customer asked for one... very lucky indeed.

If you are still connected to Kogan, get a replacement provider sorted out pronto as I don't think you will be connected much longer.

Oh, and don't bother with that Yatango offer you got... it's a croc and will end up costing you almost double what you were paying with Kogan for similar service.

[mik]

Thanks mate, touch wood mines is still going, maybe they will leave me be for a while because i had 12 month paid up(wishful thinking ), but end of the month i will get onto aldi, my brother was also on kogan tried on friday i think, but he could not get through, obviously inundated with calls, oh well see how we go.

[SupremeMoFo]

My impression of this whole saga is that Kogan was paying ispONE on a per-user basis irrespective of usage, whereas ispONE was paying Telstra for usage (calls/data) and that's where it fell over, legal battles aside.

Originally Posted by Yellow_Festiva

Boost is owned by Telstra, I remember reading they offer access to better services / faster speeds than the other discount 3g providers. Perhaps it is next g?

Any idea when that happened? When I was working in retail I could've sworn it was an Optus network thing and was looked after by Optus reps, but like you said it's now (or always was?) Telstra.

[Yellow_Festiva]

Originally Posted by SupremeMoFo

My impression of this whole saga is that Kogan was paying ispONE on a per-user basis irrespective of usage, whereas ispONE was paying Telstra for usage (calls/data) and that's where it fell over, legal battles aside.
Any idea when that happened? When I was working in retail I could've sworn it was an Optus network thing and was looked after by Optus reps, but like you said it's now (or always was?) Telstra.

Your impressions are correct. IspONE or Kogan took a gamble that the average user wouldn't go anywhere near the download limit, most did so they lost the bet. Pretty stupid business decision. When something is cheap and good quality people will flood to it, and tell all their mates about it.

Telstra's ownership of Boost is very recent, they took it off optus earlier this year I think.

[DJR-351]

Originally Posted by gggsxr11

I do FIFO Brisbane to Wa and Telstra is the only good coverage,My mate just got the Kogan deal and his coverage also great but now he is depressed.
We have tried Virgin and Optus and Vodaphone,all no good for this work and area.
PILBARA

Been like that for years, we are anchored of Barrow Island at the moment and have told 5 crew members to get on Telstra before next swing on date because there will be no more borrowing my phone when we come back......period!

[cobramania]

Originally Posted by Yellow_Festiva

Boost is owned by Telstra, I remember reading they offer access to better services / faster speeds than the other discount 3g providers. Perhaps it is next g?

Boost Mobile aren't owned by Telstra, don't know where you got that from?

They started operations in 2000 & used the Optus network until January this year (2013), when Optus decided they weren't going to wholesale the pre-paid market for Virtual Mobile Network Operators any more. They switched to Telstra Next G pre paid wholesale in Jan this year.

To my knowledge, Boost is the only Telstra pre paid VMNO that has full access to the Next G network, all the others, (Kogan & Aldi) only have restricted access to the Next G network. Restrictions vary, but include speed, & bandwidth limitations.

Telstra don't generally wholesale their entire network capabilities, if you want full access & capabilities to the Telstra mobile network, you have to be using/paying Telstra direct.

Optus always has wholesaled their entire network including their 4G, Telstra doesn't.

If you use another Optus network provider, like Vaya, Live Connected or Virgin, you'll have the same full use of the network just as if you were connected to Optus direct.

[FGII-XR6]

Originally Posted by cobramania

If you use another Optus network provider, like Vaya, Live Connected or Virgin, you'll have the same full use of the network just as if you were connected to Optus direct.

complete with the poor or no reception in remote areas. I use Telstra and pay more because I want a network that always works not just in densely populated areas ( or regional areas if the wind is blowing right and you stand on the roof ).
people bag Telstra out because of their cost but the infrastructure associated with their improved reception isn't free. It's like comparing a quarter pounder patty with hogs breath prime rib, sure they are both beef but the quality is vastly different

[Yellow_Festiva]

Sorry, you are correct. Boost buys air time from Telstra and is not owned by them.

I looked into Vaya and Live Connected. LC has been bought out by Vaya I think.

[dogwatch2]

I have been with Kogan since Jan 13 and the deal was great - $299 for 12 months unlimited calls and 6 gb download/month. Alas all good things come to an end. I bought an Aldi sim last week but have been unable to port over my number. Aldi says its Kogan's fault but Kogan last email says its Aldi's or Telstra's fault. Has anyone else ported over to Adli without problem? I'll try again at the end of this week, might as well enjoy the cheap access until the end.

[dogwatch2]

Well I have successfully ported over to Aldi, finally. $35/month for unlimited calls and 5g, all with Telstra. Hope it lasts better than Kogan.