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26-02-2016, 12:55 PM
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FF.Com.Au Hardcore
Join Date: Mar 2013
Posts: 805
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If Ford were concerned about safety would they not provide all available technical resources in cases where customers have suddenly lost power?
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26-02-2016, 01:07 PM
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Regular Member
Join Date: Feb 2016
Posts: 187
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They're concerns are primarly sales, profits and share price. If a safety issue is going to impact either of these then it will get the resources.
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02-03-2016, 10:59 AM
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#3 | ||
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Regular Member
Join Date: Jul 2014
Posts: 148
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'Data lockout' hurting regional drivers http://ab.co/1QS8LcH - via @abcnews
Sent from my GTi-9305 using bloody Tapatalk
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_ __ __ __ __ __ __ __ _ _____________________ 2010.11 Mondeo Titanium MC Ink Blue Diesel Hatch |
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02-03-2016, 11:40 AM
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#4 | ||
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FF.Com.Au Hardcore
Join Date: Mar 2013
Posts: 805
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Interesting.
For example: If you need a new battery the Smart Regenerative Charging system requires that the Battery Monitoring Sensor is reset. This is part of the battery replacement procedure in Ford's proprietary IDS (Integrated Diagnostic System). What this means in theory is only Ford can change your battery. The irony is Ford Service can't supply the correct battery (I checked with two main dealers) which means the so-called smart system either operates to the detriment of the battery/charging system or is turned off by an ECU somewhere. The worst part of it all is the complete lack of technical information available to small business and DIYers. Ford should join this forum and post the facts if I have it wrong. Now that would be customer service! P.S. You can see the control wire on the alternator, it's a single wire. Last edited by rondeo; 02-03-2016 at 12:10 PM. Reason: addition |
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02-03-2016, 01:42 PM
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#5 | |||
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Beaut Ute
Join Date: Dec 2015
Location: Gippsland, Victoria.
Posts: 627
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Quote:
"Those small repairers in the country towns are not going to be able to service their customers' vehicles, so that takes economic activity out of small towns. It's an issue for every single Australian car owner, but is certainly ramped up for regional and rural Australia". I live in a small country town, and my mechanic has no issues downloading the current technical specifications/codes/part numbers etc from the major vehicle manufacturers. Admittedly it's an overnight service to physically get the parts from the nearest dealer, but it's no big deal. I've had 5 vehicles serviced with him over the years (Holden, Suzuki, Hyundai, Mitsubishi, Ford), and not once has he been stumped for a solution to any issues.
__________________
—Cortina Mark I, Escort Mark 2, XR Falcon 500, XE Falcon 4.1 S-Pack, Laser KC Ghia, EF Falcon GLi, BF XR8 Boss 260 |
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02-03-2016, 02:59 PM
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#6 | ||
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FF.Com.Au Hardcore
Join Date: Mar 2013
Posts: 805
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I guess you'd have to ask AAAA what the evidence is.
I don't know anything about it, but I know I can't go online and see where the vacuum hoses go on my car. |
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Ford customer safety concerns
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