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Old 06-11-2014, 10:40 AM   #1
car10002
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Default Telstra elite modem

Hi

Bought a telstra elite modem on sale and got the number activated and the screen says connected,

however neither a laptop or smart phone will connect to it by wifi.

Has anyone else had same problems

Has anyone got any idea on how to connect to wifi on it

When you connect it says unable to join network

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Old 06-11-2014, 10:44 AM   #2
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Default Re: Telstra elite modem

I thought initial setup you had to plug it with the cable to the computer and then run a web page and set something.

I recall I had a few issues when I set mine up as a temp solution, but can't recall the problems.
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Old 06-11-2014, 10:52 AM   #3
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Default Re: Telstra elite modem

with my new modem (telstra) I had to go to the address of the modem.....in there you have to place your log in details and basically set it up.
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Old 06-11-2014, 11:07 AM   #4
car10002
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Default Re: Telstra elite modem

But the wifi won't connect and connect with USB cable can't get into address or when you try it comes up as a different modem router maybe it's because you might be connected to the homes router already by wifi and that might be what the web page goes into
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Old 06-11-2014, 11:44 AM   #5
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Default Re: Telstra elite modem

Pretty sure had this issue with the mother in laws one.

I think we did a master reset on the thing and it fixed it. But I also remember that she had one that was stuffed but I think that was DOA.
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Old 06-11-2014, 12:26 PM   #6
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Default Re: Telstra elite modem

You might have to static set you ip address to be able to log into it.

Will see if the setup instructions are about and have a look
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Old 06-11-2014, 12:31 PM   #7
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Default Re: Telstra elite modem

http://zte.com.au/downloads/manuals/...0-%20final.pdf

OK so disconnected from all wifi networks, you have followed those instructions exactly?
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Old 06-11-2014, 01:46 PM   #8
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Default Re: Telstra elite modem

I would suggest turning all other Wi-Fi networks off if you have not done so.

Turn the modem off and keep off for about 30 seconds. Then try and connect to the modem using the laptop.

Most problems I have had in the past Wi-Fi is that, I have had to restart each device to connect.

Took me an hour and a half to try this after I set up a Wi-Fi network once. Just a simple reset.
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Old 06-11-2014, 04:48 PM   #9
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Default Re: Telstra elite modem

I use one for work. Got it a few years ago. From what i remember i just had to activate the sim, whack the sim in, turn it on and connect, then reset the password. The address of the web interface is http://192.168.0.1 default credentials being admin admin. When your modem says connected it just means its talking with the tower.
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Old 06-11-2014, 08:35 PM   #10
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Default Re: Telstra elite modem

How do you get into the modem if you can't connect by wifi on the laptop can you connect by USB cable and enter up address that way

Everytime you connect by wifi it says unable to join
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Old 06-11-2014, 09:30 PM   #11
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Default Re: Telstra elite modem

reset the device: From the powered on state press the power key and WPS key simultaneously
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