Ford Releases 5 year unlimited km warranty standard

Smoke Pursuit · 14-05-2018, 11:15 AM

Heads up.

Fords just changed their 3 year / 100,000 km warranty to 5 year unlimited km warranty. This is now standard for any cars bought from 01.05.2018.

Its not a limited deal, its here for good!

Craig@AUDI · 14-05-2018, 12:45 PM

Hopefully yield me a few more sales now!

Smoke Pursuit · 14-05-2018, 12:47 PM

Quote:

Originally Posted by Craig@CumberlandFord

Hopefully yield me a few more sales now!

It should definitely push Ranger to number one, especially with PX3 upgrades on the way.

Craig@AUDI · 14-05-2018, 12:52 PM

Quote:

Originally Posted by Smoke Pursuit

It should definitely push Ranger to number one, especially with PX3 upgrades on the way.

Agreed, things are looking on the up for Ford

mac_man_luke · 14-05-2018, 01:59 PM

pity the dont actually fix anything under warranty and everything is "normal, they all do that"

Smoke Pursuit · 14-05-2018, 02:05 PM

Quote:

Originally Posted by mac_man_luke

pity the dont actually fix anything under warranty and everything is "normal, they all do that"

Comes down to the dealer in my opinion, in most cases.

Although you could say otherwise with certain issues like the Focus fiasco.

arronm · 14-05-2018, 02:08 PM

5 years, pretty average compared to commodore warranty.... WHICH also includes roadside assistance.

MoreHPformyXR6 · 14-05-2018, 02:11 PM

https://www.ford.com.au/owners/warranties/

Hopefully more manufactures do the same (come on Toyota Mazda Honda and co). I agree with mac man though if they say it's normal when it's not it is somewhat lip service. In my experience though I have found Ford warranty pretty good. The even fixed a tiny bit of rust on the underside of my boot on my FGX XR6 (that was 3 months out of warranty no dramas at all). I'm not a panel beater but it looked to me that the tiny bit of rust in question was on a spot that the paint just in that tiny spot was thin from factory.

Mercury Bullet · 14-05-2018, 02:37 PM

Quote:

Originally Posted by arronm

5 years, pretty average compared to commodore warranty.... WHICH also includes roadside assistance.

So does Ford.

For 7 years from purchase.

EDManual · 14-05-2018, 02:51 PM

I think most companies include roadside assistance. I know with Hyundai, you have to have your car serviced in the preceding 12 months though. If not you are not getting roadside assistance. Learnt that the other day when one of our employees had a problem.... and we didnt have servicing done at Hyundai....

BENT_8 · 14-05-2018, 03:01 PM

Quote:

Originally Posted by MoreHPformyXR6

https://www.ford.com.au/owners/warranties/

Hopefully more manufactures do the same (come on Toyota Mazda Honda and co). I agree with mac man though if they say it's normal when it's not it is somewhat lip service. In my experience though I have found Ford warranty pretty good. The even fixed a tiny bit of rust on the underside of my boot on my FGX XR6 (that was 3 months out of warranty no dramas at all). I'm not a panel beater but it looked to me that the tiny bit of rust in question was on a spot that the paint just in that tiny spot was thin from factory.

Rust would be covered under the body perforation warranty which i believe is 10 years so you shouldn't have had any trouble getting it fixed on an FGX.

With companies like Mitsubishi offering up to 10 years over a decade ago and Kia offering 7 years, a 5 year warranty should be considered the industry standard in this day.
I'd like to see pressure put on the used car sector to expand its second hand warranty periods of 3 months for vehicles under 200,000k's and less than 10yr old to a more reasonable 250,000k's to better represent the increased milage people do these days aswell.

EgoFG · 14-05-2018, 03:07 PM

Quote:

Originally Posted by arronm

5 years, pretty average compared to commodore warranty.... WHICH also includes roadside assistance.

Seemed an odd statement to me ... so I check the Commodore Pages
(Bold text is from the website - I am not shouting)

Quote:

Originally Posted by HoldenWebsite

Get out and enjoy your new Holden without a care in the world. As a standard with every vehicle, you're covered with our 3-year/100,000 km warranty. You're covered for approved and Genuine Holden Accessories & Parts as well.

.....
You’ll enjoy complimentary Standard Roadside Assistance for one year from the date of first registration for your vehicle. It’s free for another 2 years if you get your car serviced by us.

Maybe some/all dealers are throwing in the Insurance package that they call "extended warranty"

stig_3754 · 14-05-2018, 03:14 PM

About bloody time!

kazawaki · 14-05-2018, 03:17 PM

Quote:

Originally Posted by mac_man_luke

pity the dont actually fix anything under warranty and everything is "normal, they all do that"

Yep run u around the bush as long as they can,especially if you have a **** dealer who doesn't give a **** like Rex Gorell in geelong what a waste of space they are.
No back up at all just the run around and wernt even interested in coming half way to the party after getting me to drive 2 hours on two occasions just to be told nothing.That I am afraid is the last ford I ever purchase
Ford customer service also had 3 different excuses in the end I just gave up .Yep that's what they wanted and no more new cars is what they get.
They can offer 50 years warranty and to clean my house every week and look after my dog but they can get stuffed.

Smoke Pursuit · 14-05-2018, 03:21 PM

Quote:

Originally Posted by kazawaki

Yep run u around the bush as long as they can,especially if you have a shirt dealer who doesn't give a **** like Rex Gorell in geelong what a waste of space they are.

Give it up man...

We all know your Pursuit had **** stickers on it. My stickers were fine after 3 years and 60,000 kms so I don't know what that means.

Your like a broken record that keeps playing the same 10 seconds...

Smoke Pursuit · 14-05-2018, 03:21 PM

Quote:

Originally Posted by arronm

5 years, pretty average compared to commodore warranty.... WHICH also includes roadside assistance.

The Holden warranty is only temporary. Fords is across the range for good.

kazawaki · 14-05-2018, 03:35 PM

Quote:

Originally Posted by Smoke Pursuit

Give it up man...

We all know your Pursuit had **** stickers on it. My stickers were fine after 3 years and 60,000 kms so I don't know what that means.

Your like a broken record that keeps playing the same 10 seconds...

That means maybe your lucky ,shoe on the other foot maybe you might not be happy either.End of recording

arronm · 14-05-2018, 03:53 PM

Quote:

Originally Posted by EgoFG

Seemed an odd statement to me ... so I check the Commodore Pages
(Bold text is from the website - I am not shouting)

Maybe some/all dealers are throwing in the Insurance package that they call "extended warranty"

https://www.holden.com.au/offers/com...t-turbo-petrol

Smoke Pursuit · 14-05-2018, 03:57 PM

Quote:

Originally Posted by arronm

https://www.holden.com.au/offers/com...t-turbo-petrol

Ends June 30...

arronm · 14-05-2018, 04:02 PM

Looks like it, great time to buy now. BUT I bet they offer 5 years after EOFY...

**FTE217** · 14-05-2018, 04:04 PM

and they offered 7yrs last Nov or Dec to increase their dwindling piffle sales so its NOT the same but soon they will follow for they'll be forced to it.

JIm260 · 14-05-2018, 04:29 PM

With companies like Mitsubishi offering up to 10 years

My friends 3yro Mitsubishi, just out of warranty, was denied a rust warranty claim last week, for rust where the paint was clearly inadequately applied. So don't put too much stock into manufacturers honoring their warranties.

Cheers
JIm

Bossxr8 · 14-05-2018, 04:35 PM

About time. Had to do it now that a lot of others are.

**DFB FGXR6** · 14-05-2018, 06:19 PM

Have to say I was a little shocked to read this today. Great to see and makes the longer warranty standard unlike the on-off extended warranties used as sales tactics from others, Ford included.

I don't really see this move from Ford influencing the likes of Mazda or Toyota, their product sells on name alone. Holden on the other hand, will probably one-up Ford and make the 7 year warranty standard, like mentioned, after the EOFY.

prydey · 14-05-2018, 07:46 PM

Warranty alone won't sell cars. Look at Kia. They've had 7 year warranty for ages but they don't sell anywhere near their sister company Hyundai.

At least the Ford products are good products and this just removes the advantage that may tip some people toward other brands.

b0son · 14-05-2018, 08:12 PM

Quote:

Originally Posted by EDManual

I think most companies include roadside assistance.

Is it actually Roadside assistance? When I had a Renault, the roadside assistance was really just a towing service... mechanic would attend purely to confirm it wasn't user error, wasn't authorised to work on the car.

EgoFG · 14-05-2018, 08:24 PM

So if I bought the (One left ?) ex demo FGX .. would it get the longer warranty ?

Ben73 · 14-05-2018, 10:47 PM

About time. Even good old unreliable Jeep has a 5 year warranty.

I think 5 years should be the new standard rather than 3.

Craig@AUDI · 15-05-2018, 08:42 AM

Quote:

Originally Posted by EgoFG

So if I bought the (One left ?) ex demo FGX .. would it get the longer warranty ?

If it's been demo registered and still owned by the same dealership, then yes.

If it's a used car or ex Ford Aust car, it isn't.

Craig@AUDI · 15-05-2018, 08:48 AM

Quote:

Originally Posted by Craig@CumberlandFord

If it's been demo registered and still owned by the same dealership, then yes.

If it's a used car or ex Ford Aust car, it isn't.

That said it'd be 5 years from the date of first registration if it applies ok